Lynne McNees
International Spa Association
/ photo: Echo Starmaker Photography
How has the spa industry evolved? When I joined the International Spa Association (ISPA) in the 90s, the modern spa industry was just beginning to emerge and rebrand. In a quarter of a century, the public perception of spas has shifted dramatically and they’re now accessible and enjoyed by men and women from all walks of life.
During that period, ISPA and its partners, including Spa Business magazine, have influenced the industry’s growth as an international economic force. They’ve guided the development of a new era of spa leaders who adeptly marry spa’s holistic wellness approach with the realities of running successful businesses.
One of ISPA’s enduring contributions is its US Spa Industry Survey which launched in 2000 (see p104). Its data archive benchmarks the health and direction of the spa industry over time, giving us a clear view of the industry’s status and allowing us to set aggressive but attainable goals for growth.
What milestones can you pinpoint? Philosophically: the world has had a collective awakening to the need for ‘life/work balance’ – a concept I know continues to evolve because I would have called it ‘work/life balance’ only a year ago. The spa world should be recognised with some credit for this new mindset.
Professionally: just last year, the US spa industry’s contribution to the economy surpassed US$20 billion (€18.8 billion, £16.3 billion) for the first time – a goal we’ve been discussing for years.
What key innovations can you identify? The incorporation of tech into traditional treatments has undoubtedly expanded services and made them more effective than ever. But, we’ve been smart. While open to innovation we’ve also been fiercely protective of modalities that have been proven across hundreds of years.
How do you hope the industry will look in 2050? The ISPA Foundation is challenging spa leaders worldwide to double the industry’s economic impact in a decade. That’s long before 2050. We envision an industry which has significantly expanded stature to influence policy and society, while never losing sight of its unique culture.
And, as always, ISPA will continue to use its strength to promote policies and legislation to help guide spa businesses through this era of rapid change.
More from spa industry leaders...
In celebration of Spa Business’ 20th anniversary, industry leaders take a look at how far the sector has come since the magazine’s inception in 2003, share personal career highlights and reveal their plans and ideas for the future.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2023 issue 3
Editor's letter: Reflection point
As Spa Business celebrates its 20th birthday, Katie Barnes pauses for thought and rejoices in the industry’s evolution
Spa People: 20th anniversary issue: Anna Bjurstam
The strategic senior advisor at Six Senses and Raison d'Etre on being initiated as a shaman, why psychedelics are here to stay and her bigger fear for the global spa industry
Promotion: Klafs: Relax into wellbeing
Klafs and Studio F. A. Porsche have combined their design and wellness expertise to create an oasis for total-body relaxation
News report: Eastern promise
Japan’s spa industry is valued at US$4.2 billion and is part of the world's third highest-performing wellness economy
Jeremy McCarthy: Theory of evolution
From spa to wellness and now leisure – Spa Business’ contributing editor looks at where hospitality experiences are heading
Promotion: Lemi: Built to last
Lemi is committed to leading with innovation to create
cutting-edge treatment room solutions that excel
in terms of performance and eco-credentials
Promotion: G.M. COLLIN: Collagen pioneers
GM Collin’s expertise in collagen research and product formulation has resulted in the creation of a new serum that combats age-related skin degeneration
Promotion: Comfort Zone: A brighter future
Consumers are increasingly interested in reducing dark spots and hyperpigmentation and a new line from Comfort Zone has been launched to address this emerging need
Promotion: Art of Cryo: Life changing experience
Vikki and Robbie are often exhausted after work. A visit to the spa to experience
the Art of Cryo Tech-Spa Module is a chance to re-set and rejuvenate together
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
next phase. [more...]
Lynne McNees
International Spa Association
/ photo: Echo Starmaker Photography
How has the spa industry evolved? When I joined the International Spa Association (ISPA) in the 90s, the modern spa industry was just beginning to emerge and rebrand. In a quarter of a century, the public perception of spas has shifted dramatically and they’re now accessible and enjoyed by men and women from all walks of life.
During that period, ISPA and its partners, including Spa Business magazine, have influenced the industry’s growth as an international economic force. They’ve guided the development of a new era of spa leaders who adeptly marry spa’s holistic wellness approach with the realities of running successful businesses.
One of ISPA’s enduring contributions is its US Spa Industry Survey which launched in 2000 (see p104). Its data archive benchmarks the health and direction of the spa industry over time, giving us a clear view of the industry’s status and allowing us to set aggressive but attainable goals for growth.
What milestones can you pinpoint? Philosophically: the world has had a collective awakening to the need for ‘life/work balance’ – a concept I know continues to evolve because I would have called it ‘work/life balance’ only a year ago. The spa world should be recognised with some credit for this new mindset.
Professionally: just last year, the US spa industry’s contribution to the economy surpassed US$20 billion (€18.8 billion, £16.3 billion) for the first time – a goal we’ve been discussing for years.
What key innovations can you identify? The incorporation of tech into traditional treatments has undoubtedly expanded services and made them more effective than ever. But, we’ve been smart. While open to innovation we’ve also been fiercely protective of modalities that have been proven across hundreds of years.
How do you hope the industry will look in 2050? The ISPA Foundation is challenging spa leaders worldwide to double the industry’s economic impact in a decade. That’s long before 2050. We envision an industry which has significantly expanded stature to influence policy and society, while never losing sight of its unique culture.
And, as always, ISPA will continue to use its strength to promote policies and legislation to help guide spa businesses through this era of rapid change.
More from spa industry leaders...
In celebration of Spa Business’ 20th anniversary, industry leaders take a look at how far the sector has come since the magazine’s inception in 2003, share personal career highlights and reveal their plans and ideas for the future.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2023 issue 3
Editor's letter: Reflection point
As Spa Business celebrates its 20th birthday, Katie Barnes pauses for thought and rejoices in the industry’s evolution
Spa People: 20th anniversary issue: Anna Bjurstam
The strategic senior advisor at Six Senses and Raison d'Etre on being initiated as a shaman, why psychedelics are here to stay and her bigger fear for the global spa industry
Promotion: Klafs: Relax into wellbeing
Klafs and Studio F. A. Porsche have combined their design and wellness expertise to create an oasis for total-body relaxation
News report: Eastern promise
Japan’s spa industry is valued at US$4.2 billion and is part of the world's third highest-performing wellness economy
Jeremy McCarthy: Theory of evolution
From spa to wellness and now leisure – Spa Business’ contributing editor looks at where hospitality experiences are heading
Promotion: Lemi: Built to last
Lemi is committed to leading with innovation to create
cutting-edge treatment room solutions that excel
in terms of performance and eco-credentials
Promotion: G.M. COLLIN: Collagen pioneers
GM Collin’s expertise in collagen research and product formulation has resulted in the creation of a new serum that combats age-related skin degeneration
Promotion: Comfort Zone: A brighter future
Consumers are increasingly interested in reducing dark spots and hyperpigmentation and a new line from Comfort Zone has been launched to address this emerging need
Promotion: Art of Cryo: Life changing experience
Vikki and Robbie are often exhausted after work. A visit to the spa to experience
the Art of Cryo Tech-Spa Module is a chance to re-set and rejuvenate together
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii
is preparing to open near the world-famous archaeological site in southern Italy.
Experience design company, BRC Imagination Arts, has completed a transition that sees founder
Bob Rogers pass ownership of the business to four long-serving senior executives, while
remaining actively involved with the company.
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th
anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s
longstanding “Hollywood in Germany” positioning.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its
recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’
planned resort in Bedford are emerging as part of a wider transformation of the Oxford–
Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx-
Iwerks, as part of a wider strategy to enhance the guest experience and create additional
revenue opportunities.
The UK government has announced a temporary reduction in VAT on visitor attractions and
children’s meals as part of a summer cost-of-living support package designed to stimulate the
visitor economy and encourage family days out.
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively
to CLADmag about his mission to spread joy, the power of play, and his bold approach to using
colour (including the colours you won’t see in his work).
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn)
entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials
proposing a large-scale theme park and sports destination as part of a broader tourism and
economic development strategy.
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