As a destination spa which takes its social commitment seriously, Golden Door donates its net profit to charity. Kath Hudson finds out how its latest project is helping victims of domestic and sexual abuse
Child abuse is much more prevalent than people realise, says Doherty / photo: shutterstock/KieferPix
Every year hundreds of affluent guests flock to California’s Golden Door in search of wellbeing. But not many know that the destination spa’s ability to make a difference to people extends way beyond its Zen-like setting.
Since acquiring the property in 2012, Joanne Conway – married to Carlyle Group billionaire Bill Conway – pledged to donate 100 per cent of the spa’s net profits to charity. Golden Door’s COO, Kathy Van Ness, says the motivation comes from the company’s belief that it has a responsibility to extend the benefits of the spa beyond the four walls. The charity work undertaken by The Golden Door Foundation has become meaningful to both guests and staff, who enjoy making a difference to the local community and the wider world.
Breaking the cycle “As we call San Diego home, it’s important to us to make a meaningful difference in the region,” says Van Ness, explaining that the company is a thoughtful caretaker of the 2,200 acres surrounding Golden Door that provide miles of local hiking trails.
Another cause close to its heart is child abuse prevention and the charities it supports have this in common. Most local, but some national, they work to transform lives today and break the cycle for the future.
“The more we’ve learned from people doing great work in this field, the more compelled we were to help,” Van Ness says.
One of its latest beneficiaries is Your Safe Place, an agency which helps child abuse victims. The partnership extends back to 2021 and its most recent donation of US$100,000 (€94,555, £82,050) has allowed Your Safe Place to create forensic interview rooms at its San Diego site.
“Years ago we learned about the critical process of highly-specialised forensic interviews in obtaining evidence which is necessary to help child abuse victims seek justice and stop abusers,” says Van Ness.
The cash injection has been a game-changer for the facility to offer a children-friendly interview space. It includes a sympathetically decorated interview room, with technical forensic equipment, a law enforcement observation room and a family waiting room.
Diane Doherty, executive director of Your Safe Place, says it’s so important to offer a safe and comfortable setting to the children being interviewed: “So often the children are under the control of someone else, but simply being given a choice of where to sit and which toys to play with helps them to feel empowered and find their voice.”
This type of facility is badly needed. Doherty points out that child abuse is so much more prevalent than people realise and post-COVID-19 the trafficking of minors has become even more widespread. “These rooms will help with our work to stop the violence in our community before it perpetuates and start to address intergenerational violence,” she says.
Working in synergy Doherty says the two organisations have great synergy in terms of wellbeing and healing and she hopes this is the start of a long-lasting partnership. “I visited Golden Door recently to talk to staff about the impact of the donation and afterwards so many employees shared their ideas, contacts and personal experiences, so now we’re talking about doing a follow-up training to brief therapists to look for signs of abuse or trafficking,” she says.
“It’s really easy to be a bystander, but that’s sending a message to both the harm-doer and the person being harmed that what is going on is ok. My message to any therapist is that if you see something, say something, provide some resource via a quick Google search but don’t just let it slide, because you might be the only person who is in a position to act.”
Doherty is keen to stress how appreciative the charity is for Golden Door’s help since these rooms could not be created without the donation. Van Ness says there are business benefits to charitable work too: “We can all make important causes within our communities a part of our businesses. It makes our service with each and every guest even more meaningful.”
photo: Golden Door
“The more we’ve learned from people doing great work in this field, the more compelled we were to help,” – Golden Door’s Kathy Van Ness
photo: Your Safe Place
"If you’re a therapist and see something, don’t just let it slide," – Diane Doherty, Your Safe Place
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2023 issue 4
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Jane Kitchen finds out how two key associations – the European Historic Thermal Towns Association and the Great Spa Towns of Europe – are protecting and promoting the unique cultural relevances of Europe’s spa towns
Interview: Paul Simons
As he retires from the Great Spa Towns of Europe, the industry leader reflects on his long and esteemed career
Sponsored: New ways with water
Working globally with architects and interior designers allows Myrtha Wellness to embrace the latest trends in the international hospitality sector, as director Stefano Cattaneo explains
Sponsored: Cutting edge
Ara Patterson from Equinox Hotels talks about a partnership with
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Interview: Niamh O'Connell
What does Jumeirah’s first vice president of wellbeing have planned for the Middle East-based hospitality group?
Sponsored: Lasse Eriksen on contrast therapy
Contrast therapy is gaining attention for its healing effects. We ask aufguss and sauna expert Lasse Eriksen to share his views on the perfect experience
Nature spas: Tree of life
Lisa Starr discovers two retreats in Austria and Italy which base their wellbeing concepts on forests
Sponsored: Spirit of Excellence
Rupert Schmid and Pierre-Louis Delapalme, owners of Biologique Recherche, discuss the global rollout of its ‘Ambassade’ flagship spas
Sponsored: Outstanding performance
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As a destination spa which takes its social commitment seriously, Golden Door donates its net profit to charity. Kath Hudson finds out how its latest project is helping victims of domestic and sexual abuse
Child abuse is much more prevalent than people realise, says Doherty / photo: shutterstock/KieferPix
Every year hundreds of affluent guests flock to California’s Golden Door in search of wellbeing. But not many know that the destination spa’s ability to make a difference to people extends way beyond its Zen-like setting.
Since acquiring the property in 2012, Joanne Conway – married to Carlyle Group billionaire Bill Conway – pledged to donate 100 per cent of the spa’s net profits to charity. Golden Door’s COO, Kathy Van Ness, says the motivation comes from the company’s belief that it has a responsibility to extend the benefits of the spa beyond the four walls. The charity work undertaken by The Golden Door Foundation has become meaningful to both guests and staff, who enjoy making a difference to the local community and the wider world.
Breaking the cycle “As we call San Diego home, it’s important to us to make a meaningful difference in the region,” says Van Ness, explaining that the company is a thoughtful caretaker of the 2,200 acres surrounding Golden Door that provide miles of local hiking trails.
Another cause close to its heart is child abuse prevention and the charities it supports have this in common. Most local, but some national, they work to transform lives today and break the cycle for the future.
“The more we’ve learned from people doing great work in this field, the more compelled we were to help,” Van Ness says.
One of its latest beneficiaries is Your Safe Place, an agency which helps child abuse victims. The partnership extends back to 2021 and its most recent donation of US$100,000 (€94,555, £82,050) has allowed Your Safe Place to create forensic interview rooms at its San Diego site.
“Years ago we learned about the critical process of highly-specialised forensic interviews in obtaining evidence which is necessary to help child abuse victims seek justice and stop abusers,” says Van Ness.
The cash injection has been a game-changer for the facility to offer a children-friendly interview space. It includes a sympathetically decorated interview room, with technical forensic equipment, a law enforcement observation room and a family waiting room.
Diane Doherty, executive director of Your Safe Place, says it’s so important to offer a safe and comfortable setting to the children being interviewed: “So often the children are under the control of someone else, but simply being given a choice of where to sit and which toys to play with helps them to feel empowered and find their voice.”
This type of facility is badly needed. Doherty points out that child abuse is so much more prevalent than people realise and post-COVID-19 the trafficking of minors has become even more widespread. “These rooms will help with our work to stop the violence in our community before it perpetuates and start to address intergenerational violence,” she says.
Working in synergy Doherty says the two organisations have great synergy in terms of wellbeing and healing and she hopes this is the start of a long-lasting partnership. “I visited Golden Door recently to talk to staff about the impact of the donation and afterwards so many employees shared their ideas, contacts and personal experiences, so now we’re talking about doing a follow-up training to brief therapists to look for signs of abuse or trafficking,” she says.
“It’s really easy to be a bystander, but that’s sending a message to both the harm-doer and the person being harmed that what is going on is ok. My message to any therapist is that if you see something, say something, provide some resource via a quick Google search but don’t just let it slide, because you might be the only person who is in a position to act.”
Doherty is keen to stress how appreciative the charity is for Golden Door’s help since these rooms could not be created without the donation. Van Ness says there are business benefits to charitable work too: “We can all make important causes within our communities a part of our businesses. It makes our service with each and every guest even more meaningful.”
photo: Golden Door
“The more we’ve learned from people doing great work in this field, the more compelled we were to help,” – Golden Door’s Kathy Van Ness
photo: Your Safe Place
"If you’re a therapist and see something, don’t just let it slide," – Diane Doherty, Your Safe Place
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2023 issue 4
Sponsored: Highest French distinction for RKF's CEO
After receiving the highest civilian award for services to the French nation, Riadh Bouaziz, CEO of RKF Luxury Linen, reflects on his company’s many achievements and considers what lies ahead
Association focus: Thermal Heritage
Jane Kitchen finds out how two key associations – the European Historic Thermal Towns Association and the Great Spa Towns of Europe – are protecting and promoting the unique cultural relevances of Europe’s spa towns
Interview: Paul Simons
As he retires from the Great Spa Towns of Europe, the industry leader reflects on his long and esteemed career
Sponsored: New ways with water
Working globally with architects and interior designers allows Myrtha Wellness to embrace the latest trends in the international hospitality sector, as director Stefano Cattaneo explains
Sponsored: Cutting edge
Ara Patterson from Equinox Hotels talks about a partnership with
Gharieni that’s delivering ROI and innovative treatments for guests
Interview: Niamh O'Connell
What does Jumeirah’s first vice president of wellbeing have planned for the Middle East-based hospitality group?
Sponsored: Lasse Eriksen on contrast therapy
Contrast therapy is gaining attention for its healing effects. We ask aufguss and sauna expert Lasse Eriksen to share his views on the perfect experience
Nature spas: Tree of life
Lisa Starr discovers two retreats in Austria and Italy which base their wellbeing concepts on forests
Sponsored: Spirit of Excellence
Rupert Schmid and Pierre-Louis Delapalme, owners of Biologique Recherche, discuss the global rollout of its ‘Ambassade’ flagship spas
Sponsored: Outstanding performance
Bicester Hotel & Spa is working with Matrix Fitness to enable wellness guests to train like athletes with a unique offering
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick
Mansion has created a new destination that combines live magic, immersive theatre, dining and
private membership under one roof.
The Montana Historical Society has officially celebrated the opening of its new Montana
Heritage
Center, a US$107 million (£79 million, €92 million) destination that combines immersive
storytelling with cutting-edge audiovisual technology to bring the sta
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade-
long transformation programme that has seen almost US$200 million invested into the Texas
attraction.
Plans for the AU$180 million redevelopment of Reef HQ Aquarium in Townsville, Australia, are
progressing, with the project set to transform the attraction into a global centre for reef
education and conservation.
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Disney has reaffirmed its commitment to investing US$30 billion in its US parks and cruise
business by 2033, using new America250 celebrations to underline the role its attractions play
in supporting jobs, tourism and economic growth.
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers
confirming the six-million-square-metre site will become a Global Village after the event closes.
The owner of one of Australia's best-known waterparks has acquired a major competitor,
creating a new attractions business spanning two of the country's largest visitor destinations.
The Toverland theme park in the Netherlands has announced a €98m expansion programme
that will add a resort, new attractions and staff facilities as it pursues plans to become a multi-
day destination.
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
