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Spa Vision

Collaboration is the key to Spa Vision’s success, says Susan Auld


Spa Vision has a reputation for delivering high end spa and wellness projects. We talk to Susan Auld about how the team delivers

How do you approach collaboration with a client? 
First and foremost, we ensure we establish contact with the client and set out clear lines of communication. This ensures we can identify the specific needs of the project and understand expectations.

From here we’re well placed to begin exploring options around design and comfort details, manufacturer preference, equipment functionality and a clearly defined budget.

Our detailed and diligent approach, which we adopt with all projects, enables us to move seamlessly to finalising the specifics, so we can plan delivery and installations.

You’ve recently been working on The Langley. Tell us about the scheme you developed
For us this is such a good example of the importance of collaboration, as each step of the project required clear communication and engagement, as well as partnership working to get to the optimum outcome.

Our brief was to supply all the treatment room and relaxation lounge equipment and spa furniture and we had to ensure we fulfilled the requirements of all stakeholders, including the Interior designers, cost consultants, spa consultant, and spa director.

What were the main challenges and solutions?
As part of the early scoping, we identified the opportunity to deliver something unique which led to the creation of a bespoke, two-person lounger – designed by our brand partner, Living Earth Crafts.

While a fairly simple idea, it allowed us to demonstrate how we can work with our clients and manufacturers to turn existing equipment designs into bespoke pieces that offer something different for our clients

Tell us about your collaborations on the project
We worked closely with Denis Irvine, interior designer, and Nicki Kurran, spa consultant as well as the cost consultants, and Alex James the spa director.

As with all work we do with interior designers, we offer in depth knowledge of the design and functionality of the spa equipment the client is seeking to ensure the design of the treatment rooms are suitable and functional.

Having been briefed by the interior designers, we were then able to work with the spa consultant and spa director to ensure the operational effectiveness of equipment was achieved, on time and within budget.

We then worked with both Living Earth Crafts and Gharieni, the main brand partners for this project, to ensure we delivered to the clients specification.

It was great to play our part in such a long-term and prestigious project. The focus on teamwork gave us all a clear direction and a goal to work towards, which enabled us to deliver a fantastic experience for the client – and their spa guests.

spa-kit.net keywords: SPA VISION
Susan Auld
"We identified the opportunity to deliver something unique, which led to the creation of a bespoke, two person lounger"

Read more from this issue of Attractions Management magazine

View contents of Attractions Management 2020 issue 1
COMPANY PROFILES
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
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Get Attractions Management digital magazine FREE
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Promotional feature
Spa Vision

Collaboration is the key to Spa Vision’s success, says Susan Auld


Spa Vision has a reputation for delivering high end spa and wellness projects. We talk to Susan Auld about how the team delivers

How do you approach collaboration with a client? 
First and foremost, we ensure we establish contact with the client and set out clear lines of communication. This ensures we can identify the specific needs of the project and understand expectations.

From here we’re well placed to begin exploring options around design and comfort details, manufacturer preference, equipment functionality and a clearly defined budget.

Our detailed and diligent approach, which we adopt with all projects, enables us to move seamlessly to finalising the specifics, so we can plan delivery and installations.

You’ve recently been working on The Langley. Tell us about the scheme you developed
For us this is such a good example of the importance of collaboration, as each step of the project required clear communication and engagement, as well as partnership working to get to the optimum outcome.

Our brief was to supply all the treatment room and relaxation lounge equipment and spa furniture and we had to ensure we fulfilled the requirements of all stakeholders, including the Interior designers, cost consultants, spa consultant, and spa director.

What were the main challenges and solutions?
As part of the early scoping, we identified the opportunity to deliver something unique which led to the creation of a bespoke, two-person lounger – designed by our brand partner, Living Earth Crafts.

While a fairly simple idea, it allowed us to demonstrate how we can work with our clients and manufacturers to turn existing equipment designs into bespoke pieces that offer something different for our clients

Tell us about your collaborations on the project
We worked closely with Denis Irvine, interior designer, and Nicki Kurran, spa consultant as well as the cost consultants, and Alex James the spa director.

As with all work we do with interior designers, we offer in depth knowledge of the design and functionality of the spa equipment the client is seeking to ensure the design of the treatment rooms are suitable and functional.

Having been briefed by the interior designers, we were then able to work with the spa consultant and spa director to ensure the operational effectiveness of equipment was achieved, on time and within budget.

We then worked with both Living Earth Crafts and Gharieni, the main brand partners for this project, to ensure we delivered to the clients specification.

It was great to play our part in such a long-term and prestigious project. The focus on teamwork gave us all a clear direction and a goal to work towards, which enabled us to deliver a fantastic experience for the client – and their spa guests.

spa-kit.net keywords: SPA VISION
Susan Auld
"We identified the opportunity to deliver something unique, which led to the creation of a bespoke, two person lounger"

Read more from this issue of Attractions Management magazine

View contents of Attractions Management 2020 issue 1
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Bob Rogers hands BRC to long-serving leadership team
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Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
+ More news   
 
COMPANY PROFILES
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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