Electronic wellness intake forms will promote your brand’s image
1. Make a great first impression You have only one chance to make a first impression at your spa, so make it a great one. You’ve trained your staff and perfected how they greet and escort the guest, but then they hand them a clipboard with copies of your paper wellness intake form for them to complete. Now, imagine presenting a sleek tablet offering a branded intake form experience — pre-populated with their basic registration information. Which makes a better impression?
2. Make an even better second impression When the guest returns to your spa, the system alerts you of their repeat status and indicates they have a wellness intake form on file. If the form is still current, you inform the guest they will not need to complete it again. What a great way to recognise and serve repeat guests, helping to ensure continued guest loyalty.
3. Show off your brand Electronic spa wellness intake forms offer a full colour, vibrant way to brand the wellness intake process. Not only is the look of the application customisable, but the questions are, too. Gather the information you need to personalise the spa experience for each and every guest so you can wow them with service, and they’ll remember every wonderful moment.
4. Reduce administrative costs Digital wellness intake forms automatically save to the guest profile, no filing needed. Your Spa Concierge can focus on guest service instead of shuffling and sorting papers.
5. Enhance wellness visibility Deploying wellness intake forms electronically, your staff can more quickly review the guest’s information behind the scenes, allowing them to proactively address any particular issues or questions. The ability to collect and review the forms digitally establishes a contemporary environment in which to create the personalised experience that will wow each and every guest.
Electronic wellness intake forms will promote your brand’s image, elevate your guest’s experience and lower costs.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2017 issue 2
Wellness communities: Europe
Part 2 of our series explores some of
the most exciting European wellness
communities in development
Promotional feature: Babor
CEO Michael Schummert explains how the
company’s expertise in results-driven treatments makes its precision
‘Made in Germany’ products more relevant than ever before
Electronic wellness intake forms will promote your brand’s image
1. Make a great first impression You have only one chance to make a first impression at your spa, so make it a great one. You’ve trained your staff and perfected how they greet and escort the guest, but then they hand them a clipboard with copies of your paper wellness intake form for them to complete. Now, imagine presenting a sleek tablet offering a branded intake form experience — pre-populated with their basic registration information. Which makes a better impression?
2. Make an even better second impression When the guest returns to your spa, the system alerts you of their repeat status and indicates they have a wellness intake form on file. If the form is still current, you inform the guest they will not need to complete it again. What a great way to recognise and serve repeat guests, helping to ensure continued guest loyalty.
3. Show off your brand Electronic spa wellness intake forms offer a full colour, vibrant way to brand the wellness intake process. Not only is the look of the application customisable, but the questions are, too. Gather the information you need to personalise the spa experience for each and every guest so you can wow them with service, and they’ll remember every wonderful moment.
4. Reduce administrative costs Digital wellness intake forms automatically save to the guest profile, no filing needed. Your Spa Concierge can focus on guest service instead of shuffling and sorting papers.
5. Enhance wellness visibility Deploying wellness intake forms electronically, your staff can more quickly review the guest’s information behind the scenes, allowing them to proactively address any particular issues or questions. The ability to collect and review the forms digitally establishes a contemporary environment in which to create the personalised experience that will wow each and every guest.
Electronic wellness intake forms will promote your brand’s image, elevate your guest’s experience and lower costs.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2017 issue 2
Wellness communities: Europe
Part 2 of our series explores some of
the most exciting European wellness
communities in development
Promotional feature: Babor
CEO Michael Schummert explains how the
company’s expertise in results-driven treatments makes its precision
‘Made in Germany’ products more relevant than ever before
London Museum will open four new food and drink destinations when it launches its new home
at Smithfield on 28 November, making hospitality a central part of the visitor experience at one
of the capital's biggest cultural openings of the year.
OMA has completed a major transformation of New York's New Museum, creating a larger
cultural campus that combines expanded exhibition spaces with learning, performance,
hospitality and public programming.
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick
Mansion has created a new destination that combines live magic, immersive theatre, dining and
private membership under one roof.
The Montana Historical Society has officially celebrated the opening of its new Montana
Heritage
Center, a US$107 million (£79 million, €92 million) destination that combines immersive
storytelling with cutting-edge audiovisual technology to bring the sta
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade-
long transformation programme that has seen almost US$200 million invested into the Texas
attraction.
Plans for the AU$180 million redevelopment of Reef HQ Aquarium in Townsville, Australia, are
progressing, with the project set to transform the attraction into a global centre for reef
education and conservation.
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Disney has reaffirmed its commitment to investing US$30 billion in its US parks and cruise
business by 2033, using new America250 celebrations to underline the role its attractions play
in supporting jobs, tourism and economic growth.
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers
confirming the six-million-square-metre site will become a Global Village after the event closes.
The owner of one of Australia's best-known waterparks has acquired a major competitor,
creating a new attractions business spanning two of the country's largest visitor destinations.
