Electronic wellness intake forms will promote your brand’s image
1. Make a great first impression You have only one chance to make a first impression at your spa, so make it a great one. You’ve trained your staff and perfected how they greet and escort the guest, but then they hand them a clipboard with copies of your paper wellness intake form for them to complete. Now, imagine presenting a sleek tablet offering a branded intake form experience — pre-populated with their basic registration information. Which makes a better impression?
2. Make an even better second impression When the guest returns to your spa, the system alerts you of their repeat status and indicates they have a wellness intake form on file. If the form is still current, you inform the guest they will not need to complete it again. What a great way to recognise and serve repeat guests, helping to ensure continued guest loyalty.
3. Show off your brand Electronic spa wellness intake forms offer a full colour, vibrant way to brand the wellness intake process. Not only is the look of the application customisable, but the questions are, too. Gather the information you need to personalise the spa experience for each and every guest so you can wow them with service, and they’ll remember every wonderful moment.
4. Reduce administrative costs Digital wellness intake forms automatically save to the guest profile, no filing needed. Your Spa Concierge can focus on guest service instead of shuffling and sorting papers.
5. Enhance wellness visibility Deploying wellness intake forms electronically, your staff can more quickly review the guest’s information behind the scenes, allowing them to proactively address any particular issues or questions. The ability to collect and review the forms digitally establishes a contemporary environment in which to create the personalised experience that will wow each and every guest.
Electronic wellness intake forms will promote your brand’s image, elevate your guest’s experience and lower costs.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2017 issue 2
Wellness communities: Europe
Part 2 of our series explores some of
the most exciting European wellness
communities in development
Promotional feature: Babor
CEO Michael Schummert explains how the
company’s expertise in results-driven treatments makes its precision
‘Made in Germany’ products more relevant than ever before
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
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Electronic wellness intake forms will promote your brand’s image
1. Make a great first impression You have only one chance to make a first impression at your spa, so make it a great one. You’ve trained your staff and perfected how they greet and escort the guest, but then they hand them a clipboard with copies of your paper wellness intake form for them to complete. Now, imagine presenting a sleek tablet offering a branded intake form experience — pre-populated with their basic registration information. Which makes a better impression?
2. Make an even better second impression When the guest returns to your spa, the system alerts you of their repeat status and indicates they have a wellness intake form on file. If the form is still current, you inform the guest they will not need to complete it again. What a great way to recognise and serve repeat guests, helping to ensure continued guest loyalty.
3. Show off your brand Electronic spa wellness intake forms offer a full colour, vibrant way to brand the wellness intake process. Not only is the look of the application customisable, but the questions are, too. Gather the information you need to personalise the spa experience for each and every guest so you can wow them with service, and they’ll remember every wonderful moment.
4. Reduce administrative costs Digital wellness intake forms automatically save to the guest profile, no filing needed. Your Spa Concierge can focus on guest service instead of shuffling and sorting papers.
5. Enhance wellness visibility Deploying wellness intake forms electronically, your staff can more quickly review the guest’s information behind the scenes, allowing them to proactively address any particular issues or questions. The ability to collect and review the forms digitally establishes a contemporary environment in which to create the personalised experience that will wow each and every guest.
Electronic wellness intake forms will promote your brand’s image, elevate your guest’s experience and lower costs.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2017 issue 2
Wellness communities: Europe
Part 2 of our series explores some of
the most exciting European wellness
communities in development
Promotional feature: Babor
CEO Michael Schummert explains how the
company’s expertise in results-driven treatments makes its precision
‘Made in Germany’ products more relevant than ever before
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii
is preparing to open near the world-famous archaeological site in southern Italy.
Experience design company, BRC Imagination Arts, has completed a transition that sees founder
Bob Rogers pass ownership of the business to four long-serving senior executives, while
remaining actively involved with the company.
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th
anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s
longstanding “Hollywood in Germany” positioning.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its
recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’
planned resort in Bedford are emerging as part of a wider transformation of the Oxford–
Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx-
Iwerks, as part of a wider strategy to enhance the guest experience and create additional
revenue opportunities.
The UK government has announced a temporary reduction in VAT on visitor attractions and
children’s meals as part of a summer cost-of-living support package designed to stimulate the
visitor economy and encourage family days out.
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively
to CLADmag about his mission to spread joy, the power of play, and his bold approach to using
colour (including the colours you won’t see in his work).
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn)
entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials
proposing a large-scale theme park and sports destination as part of a broader tourism and
economic development strategy.
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An opportunity to reimagine one of the UK’s most recognisable towers has been formally
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next phase. [more...]
