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Spa People
Christian Mackin

Clients verbally communicate with the massage robot to adjust its motion path or pressure


Brothers Christian and Sean Mackin are taking touchless therapy a step further by creating one of the first life-sized massage robots.

They are co-founders of tech start-up Massage Robotics and have launched an AI-powered robot, named Alex, which is attached to a motorised bed and has two arms with interchangeable attachments to deliver a range of therapeutic techniques, such as kneading, rolling, vibrations, heat or electric pulses.

Users can select pre-existing massage routines from an app, create their own or verbally communicate with Alex to adjust its motion path or pressure in real time.

“The robot remembers client preferences so it can deliver a perfect massage every time,” explains Christian, co-founder and CEO, who owns a product design and engineering firm.

The inspiration for Massage Robotics came to him in 2013 following a severe off-road accident which left him with a broken back and neck. He says: “During physical therapy and rehabilitation, I imagined a robot that could both help me (and others) feel better as well as relieve therapists from their repetitive work.”

The Mackins believe robots will solve many problems facing the massage therapy industry; labour shortages, issues with body privacy, lingering nerves about close contact and COVID-19, as well as affordability and time management.

“We will only offer a Robot-as-a-Service (RaaS) monthly subscription for B2B wellness clinics,” says Christian, as the cost of the device is not practical for most operators. He anticipates the RaaS will be equal to a therapist’s monthly salary and that “pricing will be competitive to make a strong business case in markets across the world”.

He explains: “While a typical person may work around 2,000 hours per year, a robot is potentially capable of working 8,000 hours, so can be significantly more productive.”

That said, Christian is keen to emphasise that Massage Robotics isn’t trying to replace the vital role of human touch in spas. “I know introducing a robot into a 5,000-year-old, human-centric therapy is disruptive but we’re not trying to make a robotic hand that exactly replicates a human hand.

“We’re designing a robot that can approximate some therapeutic modalities and using biomimicry to apply those therapies. Using video recordings, we capture the human motions and then design algorithms that recreate them through the robot.

“It’s a unique experience to be touched by a massage robot. You have to feel it to understand it. The robot moves like a human and talks like a human, but Alex has superhuman memory.”

Read more from this issue of Attractions Management magazine

View contents of Attractions Management 2022 issue 4
‘Alex’ – powered by AI – is one of the first life-sized massage robots
‘Alex’ – powered by AI – is one of the first life-sized massage robots / photo: Massage Robotics
COMPANY PROFILES
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
Taylor Made Designs

Founded in 1993, Taylor Made Designs supply corporate clothing and brand-enhancing merchandise to [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
 

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World Sauna Forum 2026

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23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
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Jobs    News   Products   Magazine   Subscribe
Spa People
Christian Mackin

Clients verbally communicate with the massage robot to adjust its motion path or pressure


Brothers Christian and Sean Mackin are taking touchless therapy a step further by creating one of the first life-sized massage robots.

They are co-founders of tech start-up Massage Robotics and have launched an AI-powered robot, named Alex, which is attached to a motorised bed and has two arms with interchangeable attachments to deliver a range of therapeutic techniques, such as kneading, rolling, vibrations, heat or electric pulses.

Users can select pre-existing massage routines from an app, create their own or verbally communicate with Alex to adjust its motion path or pressure in real time.

“The robot remembers client preferences so it can deliver a perfect massage every time,” explains Christian, co-founder and CEO, who owns a product design and engineering firm.

The inspiration for Massage Robotics came to him in 2013 following a severe off-road accident which left him with a broken back and neck. He says: “During physical therapy and rehabilitation, I imagined a robot that could both help me (and others) feel better as well as relieve therapists from their repetitive work.”

The Mackins believe robots will solve many problems facing the massage therapy industry; labour shortages, issues with body privacy, lingering nerves about close contact and COVID-19, as well as affordability and time management.

“We will only offer a Robot-as-a-Service (RaaS) monthly subscription for B2B wellness clinics,” says Christian, as the cost of the device is not practical for most operators. He anticipates the RaaS will be equal to a therapist’s monthly salary and that “pricing will be competitive to make a strong business case in markets across the world”.

He explains: “While a typical person may work around 2,000 hours per year, a robot is potentially capable of working 8,000 hours, so can be significantly more productive.”

That said, Christian is keen to emphasise that Massage Robotics isn’t trying to replace the vital role of human touch in spas. “I know introducing a robot into a 5,000-year-old, human-centric therapy is disruptive but we’re not trying to make a robotic hand that exactly replicates a human hand.

“We’re designing a robot that can approximate some therapeutic modalities and using biomimicry to apply those therapies. Using video recordings, we capture the human motions and then design algorithms that recreate them through the robot.

“It’s a unique experience to be touched by a massage robot. You have to feel it to understand it. The robot moves like a human and talks like a human, but Alex has superhuman memory.”

Read more from this issue of Attractions Management magazine

View contents of Attractions Management 2022 issue 4
‘Alex’ – powered by AI – is one of the first life-sized massage robots
‘Alex’ – powered by AI – is one of the first life-sized massage robots / photo: Massage Robotics
LATEST NEWS
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
Efteling expands family offer with new Hooghmoed drop tower
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
Universal and Puy du Fou projects point to rise of Oxford–Cambridge corridor
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’ planned resort in Bedford are emerging as part of a wider transformation of the Oxford– Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium upgrades its visitor experience with new Immersion Theater
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx- Iwerks, as part of a wider strategy to enhance the guest experience and create additional revenue opportunities.
UK government cuts VAT on attractions to boost summer visitor economy
The UK government has announced a temporary reduction in VAT on visitor attractions and children’s meals as part of a summer cost-of-living support package designed to stimulate the visitor economy and encourage family days out.
Joy as a radical act: Yinka Ilori launches solo exhibition celebrating the rebellious power of spreading happiness
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively to CLADmag about his mission to spread joy, the power of play, and his bold approach to using colour (including the colours you won’t see in his work).
Government of Thailand reveals it is courting major theme park operators
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn) entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials proposing a large-scale theme park and sports destination as part of a broader tourism and economic development strategy.
+ More news   
 
COMPANY PROFILES
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
Taylor Made Designs

Founded in 1993, Taylor Made Designs supply corporate clothing and brand-enhancing merchandise to [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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