Can a partnership with an
internationally recognised
hospital elevate a wellness
retreat? Neena Dhillon travels
to Bangkok’s RAKxa to see
how science is revolutionising
the experience there
Chaotic city sounds fade as you approach the green-carpeted island / Photo: RAKxa
As self-indulgent as it sounds, nine days travelling around Asia to review hotel openings – my first trip since the lifting of pandemic restrictions in the region – has left me weary and irritable. On top of this, I’ve been dodging a super typhoon so a trip to Thailand’s leading wellness centre is just what the doctor ordered.
Starting with intention A smooth transfer along Bangkok’s busy roads ends with a surprise. I’ve read that RAKxa is located in the city’s ‘green lung’ but I’m still pleasantly taken aback when the hustle and bustle suddenly fade as we enter a green-carpeted island on the lesser-known banks of the Chao Phraya River. The welcome I’m given immediately sets the tone for the stay as I’m invited to engage in a singing bowl ceremony, which is very simple, but atmospheric when combined with views of the river and the sounds of insects chirping as the sun goes down. I feel I can set an intention at least to start releasing some of the tension of the past few days. I’m squeezing a four-day entry-level programme called the Sense of RAKxa into a flying two-night visit.
Partnering with the city’s Bumrungrad Hospital through its anti-ageing arm, VitalLife, RAKxa promises to elevate the wellness experience through its mix of clinical science, technology and ancient-healing wisdom. It’s a bold claim. A quick stop at my spacious garden villa – one of 62 units managed by Minor – includes a tour from one of the 200 caring staff. I’m shown how to adjust the Saijo Denki environment system, which monitors air quality, and introduced to the green juices that will start cleaning up my digestive system. Then it’s straight to a health and wellness consultation with my personal advisor, Sarita Yurai (Khun Fon), who impresses me with her empathetic professionalism when I explain how my work routines leave me too sedentary and stressed. The consultation is comprehensive but not tiresome and, rather than overwhelming me, Khun Fon suggests two breathwork and pilates approaches that she’d like me to explore when I return home.
There are a generous number of inclusions in the programme so my first treatment is quickly administered. It’s the signature RAKxa Relaxing Massage with a scalp massage tagged on.
My back is so full of knots that my therapist has to apply firm pressure. This causes tenderness and while her English is limited, she instinctively knows that I can handle the discomfort needed to bring relief. It’s an effective treatment. First thing next morning, as typically happens when a massage has been effective, my digestive system starts to detox.
Meals are included and the food is a highlight because rather than being deprived, I feel more than satisfied by the two- or three-course carefully balanced, anti-inflammatory meals. Only white meat is served and all fresh produce is organic but some of the techniques used are reminiscent of fine dining. Teas are a delight; the mix of barley rice and butterfly pea in one blend proves both delicate and relaxing. After dinner on the first night, there’s evidence of the interconnected holistic approach taken here; Khun Fon has quietly spoken to the restaurant team and asked them to provide me with a bundle of dried turmeric and ginger to be taken in hot water in the comfort of my villa before I fall asleep.
Expert approach With the dawn of a new day, I hop on one of the bikes provided and explore the spacious site full of verdant foliage and tranquil spots for reflection. While it’s fairly quiet during my stay, I spot mothers and daughters, a small group of friends and couples.
Today, I have a functional fitness assessment with the excellent physiotherapists at Gaya gym where I’m put through gentle paces on diagnostic machines – including Keiser, Technogym, Woodway and Huber. I’m given a score after working through six stations testing my balance, cardio, rotation, muscle power, flexibility and core stability. Results are accompanied by some suggestions on exercises that can be done against a wall to improve my shoulder stability and I’m told how I’m using certain muscles to overcompensate for the lack of strength in others. It’s sobering stuff but I feel I have options to explore at home when I return.
Before enjoying my next massage – this one to stimulate the energy points – at the 3,636sq m RAKxa Jai holistic wellness centre, I bump into ayurvedic specialist and treatment manager Dr Dinesh Singh. He explains more about the partnership with Bumrungrad Hospital and specifically how visitors come not only for preventative healthcare and longevity offerings but also to recover after surgery or procedures. In terms of wellness, people are seeking everything from weight management to advanced aesthetics and assistance with personal trauma. Whether locals are visiting for the day or an international guest is staying for a month, Dr Singh explains how all team members stay in close touch with each other to discuss clients and adjust treatments accordingly.
The traditional healing treatments I experience over the course of the day are delivered by expert therapists who clearly know their specialisms. The Zenna Tai abdominal and craniosacral body treatment is a particular highlight, with my therapist using both hands-on and hands-off healing to unblock energies and soothe the body. I’m told about tightness in the left side of my abdomen near my pancreas but I’m not too sure what to do with this information. It’s likely the language difference is a barrier to more in-depth conversations.
At the moment, the average length of stay for international guests is five nights, with the most popular programme for this demographic Rest and Reset starting at THB188,000 (US$5,726, €5,757, £4,655), while it’s two nights for domestic visitors, many of whom opt for the Deep Sleep Sensation from THB37,500 (US$1,142, €1,052, £928) to help with chronic tension and a lack of focus. Sense of RAKxa starts at THB116,000 (US$3,533, €3,253, £2,872).
Longer stays, more benefits In the afternoon, I have my third consultation, this time in the impressive VitalLife Scientific Wellness Centre, which features the latest high-tech equipment, including a hyperbaric oxygen therapy chamber, infrared sauna, whole-body light therapy, colon hydrotherapy, cryotherapy and an area for advanced infusions.
Meeting with the very jovial Dr Walun Vilaihong is a delight. He talks me through my medical history and lifestyle indicators, also taking my blood pressure and vitals. He’s very knowledgeable about hormonal and GI health as well as the role that toxic heavy metals in the body can play in increasing inflammation.
He recommends I have a set of tests when I return home to test some inflammatory and hormonal indicators. If I was staying longer, the doctors would be able to run diagnostics, including genetic sequencing to predict future disease risks and hormone, metal and micronutrient checks, as well as prescribing customised supplements and infusions. They could even monitor my sleeping patterns.
Even as part of my shorter programme, there’s a range of medical treatments included so I hop into the oxygen chamber for 20 minutes before a 20-minute photobiomodulation session. If I hadn’t been getting on a plane the next day, I would have been prescribed a colonic. I imagine that having this followed by personalised infusions and supplements would have given my immune system a much-needed boost. There’s even blood-ozone therapy on offer. I’m beginning to think this would be a good place to recover from a long-term illness.
While a one-day trial is available to locals interested in becoming members, starting at THB250,000 (US$7,614, €7,011, £6,190) for six months, I’m left feeling it’s impossible to properly get your head around RAKxa, or absorb maximum benefits, in anything less than three nights. Still, for many people, longer stays are a tall ask because prices are clearly targeted at high-net-worth individuals and affluent travellers. For those who are able to make the investment, though, RAKxa’s scientific, joined-up approach is likely to pay dividends.
Photo: Neena Dhillon
"Visitors come not only for preventative healthcare and longevity offerings, but also to recover after surgery" – Neena Dhillon
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2023 issue 1
Write to reply: Letters
Zulal's Sandie Johannessen shares her passion for medical wellness and Kloodos' Julie Cichocki says wellness protocols should start with the vagus nerve
Spa People: Leekyung Han
The South Korean-born spa consultant on why her home country should be on the radar of all wellness developers
Sponsored: Art of Cryo: Working well
Spa operators and corporate offices can now offer a comprehensive, six-part wellness journey designed by Art of Cryo to elevate health
Research: Wellness Travel Consumer Survey
A general reboot and nature/outdoor activities are key considerations for wellness tourists according to a new study by WTA. Anne Dimon reports
First person: Doctor’s orders
Can a partnership with an international hospital elevate a wellness retreat? Neena Dhillon visits RAKxa in Bangkok, Thailand to find out
Interview: Justin Musgrove
We talk to the CEO of Core Life, the exclusive lifestyle brand which has ambitions to expand to the world's most affluent cities
Sponsored: Starpool: Zerobody Cryo
The new Zerobody Cryo will deliver comfortable cold therapy for spa, wellness and sports says Starpool CEO, Riccardo Turri
Can a partnership with an
internationally recognised
hospital elevate a wellness
retreat? Neena Dhillon travels
to Bangkok’s RAKxa to see
how science is revolutionising
the experience there
Chaotic city sounds fade as you approach the green-carpeted island / Photo: RAKxa
As self-indulgent as it sounds, nine days travelling around Asia to review hotel openings – my first trip since the lifting of pandemic restrictions in the region – has left me weary and irritable. On top of this, I’ve been dodging a super typhoon so a trip to Thailand’s leading wellness centre is just what the doctor ordered.
Starting with intention A smooth transfer along Bangkok’s busy roads ends with a surprise. I’ve read that RAKxa is located in the city’s ‘green lung’ but I’m still pleasantly taken aback when the hustle and bustle suddenly fade as we enter a green-carpeted island on the lesser-known banks of the Chao Phraya River. The welcome I’m given immediately sets the tone for the stay as I’m invited to engage in a singing bowl ceremony, which is very simple, but atmospheric when combined with views of the river and the sounds of insects chirping as the sun goes down. I feel I can set an intention at least to start releasing some of the tension of the past few days. I’m squeezing a four-day entry-level programme called the Sense of RAKxa into a flying two-night visit.
Partnering with the city’s Bumrungrad Hospital through its anti-ageing arm, VitalLife, RAKxa promises to elevate the wellness experience through its mix of clinical science, technology and ancient-healing wisdom. It’s a bold claim. A quick stop at my spacious garden villa – one of 62 units managed by Minor – includes a tour from one of the 200 caring staff. I’m shown how to adjust the Saijo Denki environment system, which monitors air quality, and introduced to the green juices that will start cleaning up my digestive system. Then it’s straight to a health and wellness consultation with my personal advisor, Sarita Yurai (Khun Fon), who impresses me with her empathetic professionalism when I explain how my work routines leave me too sedentary and stressed. The consultation is comprehensive but not tiresome and, rather than overwhelming me, Khun Fon suggests two breathwork and pilates approaches that she’d like me to explore when I return home.
There are a generous number of inclusions in the programme so my first treatment is quickly administered. It’s the signature RAKxa Relaxing Massage with a scalp massage tagged on.
My back is so full of knots that my therapist has to apply firm pressure. This causes tenderness and while her English is limited, she instinctively knows that I can handle the discomfort needed to bring relief. It’s an effective treatment. First thing next morning, as typically happens when a massage has been effective, my digestive system starts to detox.
Meals are included and the food is a highlight because rather than being deprived, I feel more than satisfied by the two- or three-course carefully balanced, anti-inflammatory meals. Only white meat is served and all fresh produce is organic but some of the techniques used are reminiscent of fine dining. Teas are a delight; the mix of barley rice and butterfly pea in one blend proves both delicate and relaxing. After dinner on the first night, there’s evidence of the interconnected holistic approach taken here; Khun Fon has quietly spoken to the restaurant team and asked them to provide me with a bundle of dried turmeric and ginger to be taken in hot water in the comfort of my villa before I fall asleep.
Expert approach With the dawn of a new day, I hop on one of the bikes provided and explore the spacious site full of verdant foliage and tranquil spots for reflection. While it’s fairly quiet during my stay, I spot mothers and daughters, a small group of friends and couples.
Today, I have a functional fitness assessment with the excellent physiotherapists at Gaya gym where I’m put through gentle paces on diagnostic machines – including Keiser, Technogym, Woodway and Huber. I’m given a score after working through six stations testing my balance, cardio, rotation, muscle power, flexibility and core stability. Results are accompanied by some suggestions on exercises that can be done against a wall to improve my shoulder stability and I’m told how I’m using certain muscles to overcompensate for the lack of strength in others. It’s sobering stuff but I feel I have options to explore at home when I return.
Before enjoying my next massage – this one to stimulate the energy points – at the 3,636sq m RAKxa Jai holistic wellness centre, I bump into ayurvedic specialist and treatment manager Dr Dinesh Singh. He explains more about the partnership with Bumrungrad Hospital and specifically how visitors come not only for preventative healthcare and longevity offerings but also to recover after surgery or procedures. In terms of wellness, people are seeking everything from weight management to advanced aesthetics and assistance with personal trauma. Whether locals are visiting for the day or an international guest is staying for a month, Dr Singh explains how all team members stay in close touch with each other to discuss clients and adjust treatments accordingly.
The traditional healing treatments I experience over the course of the day are delivered by expert therapists who clearly know their specialisms. The Zenna Tai abdominal and craniosacral body treatment is a particular highlight, with my therapist using both hands-on and hands-off healing to unblock energies and soothe the body. I’m told about tightness in the left side of my abdomen near my pancreas but I’m not too sure what to do with this information. It’s likely the language difference is a barrier to more in-depth conversations.
At the moment, the average length of stay for international guests is five nights, with the most popular programme for this demographic Rest and Reset starting at THB188,000 (US$5,726, €5,757, £4,655), while it’s two nights for domestic visitors, many of whom opt for the Deep Sleep Sensation from THB37,500 (US$1,142, €1,052, £928) to help with chronic tension and a lack of focus. Sense of RAKxa starts at THB116,000 (US$3,533, €3,253, £2,872).
Longer stays, more benefits In the afternoon, I have my third consultation, this time in the impressive VitalLife Scientific Wellness Centre, which features the latest high-tech equipment, including a hyperbaric oxygen therapy chamber, infrared sauna, whole-body light therapy, colon hydrotherapy, cryotherapy and an area for advanced infusions.
Meeting with the very jovial Dr Walun Vilaihong is a delight. He talks me through my medical history and lifestyle indicators, also taking my blood pressure and vitals. He’s very knowledgeable about hormonal and GI health as well as the role that toxic heavy metals in the body can play in increasing inflammation.
He recommends I have a set of tests when I return home to test some inflammatory and hormonal indicators. If I was staying longer, the doctors would be able to run diagnostics, including genetic sequencing to predict future disease risks and hormone, metal and micronutrient checks, as well as prescribing customised supplements and infusions. They could even monitor my sleeping patterns.
Even as part of my shorter programme, there’s a range of medical treatments included so I hop into the oxygen chamber for 20 minutes before a 20-minute photobiomodulation session. If I hadn’t been getting on a plane the next day, I would have been prescribed a colonic. I imagine that having this followed by personalised infusions and supplements would have given my immune system a much-needed boost. There’s even blood-ozone therapy on offer. I’m beginning to think this would be a good place to recover from a long-term illness.
While a one-day trial is available to locals interested in becoming members, starting at THB250,000 (US$7,614, €7,011, £6,190) for six months, I’m left feeling it’s impossible to properly get your head around RAKxa, or absorb maximum benefits, in anything less than three nights. Still, for many people, longer stays are a tall ask because prices are clearly targeted at high-net-worth individuals and affluent travellers. For those who are able to make the investment, though, RAKxa’s scientific, joined-up approach is likely to pay dividends.
Photo: Neena Dhillon
"Visitors come not only for preventative healthcare and longevity offerings, but also to recover after surgery" – Neena Dhillon
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2023 issue 1
Write to reply: Letters
Zulal's Sandie Johannessen shares her passion for medical wellness and Kloodos' Julie Cichocki says wellness protocols should start with the vagus nerve
Spa People: Leekyung Han
The South Korean-born spa consultant on why her home country should be on the radar of all wellness developers
Sponsored: Art of Cryo: Working well
Spa operators and corporate offices can now offer a comprehensive, six-part wellness journey designed by Art of Cryo to elevate health
Research: Wellness Travel Consumer Survey
A general reboot and nature/outdoor activities are key considerations for wellness tourists according to a new study by WTA. Anne Dimon reports
First person: Doctor’s orders
Can a partnership with an international hospital elevate a wellness retreat? Neena Dhillon visits RAKxa in Bangkok, Thailand to find out
Interview: Justin Musgrove
We talk to the CEO of Core Life, the exclusive lifestyle brand which has ambitions to expand to the world's most affluent cities
Sponsored: Starpool: Zerobody Cryo
The new Zerobody Cryo will deliver comfortable cold therapy for spa, wellness and sports says Starpool CEO, Riccardo Turri
London Museum will open four new food and drink destinations when it launches its new home
at Smithfield on 28 November, making hospitality a central part of the visitor experience at one
of the capital's biggest cultural openings of the year.
OMA has completed a major transformation of New York's New Museum, creating a larger
cultural campus that combines expanded exhibition spaces with learning, performance,
hospitality and public programming.
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick
Mansion has created a new destination that combines live magic, immersive theatre, dining and
private membership under one roof.
The Montana Historical Society has officially celebrated the opening of its new Montana
Heritage
Center, a US$107 million (£79 million, €92 million) destination that combines immersive
storytelling with cutting-edge audiovisual technology to bring the sta
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade-
long transformation programme that has seen almost US$200 million invested into the Texas
attraction.
Plans for the AU$180 million redevelopment of Reef HQ Aquarium in Townsville, Australia, are
progressing, with the project set to transform the attraction into a global centre for reef
education and conservation.
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Disney has reaffirmed its commitment to investing US$30 billion in its US parks and cruise
business by 2033, using new America250 celebrations to underline the role its attractions play
in supporting jobs, tourism and economic growth.
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers
confirming the six-million-square-metre site will become a Global Village after the event closes.
The owner of one of Australia's best-known waterparks has acquired a major competitor,
creating a new attractions business spanning two of the country's largest visitor destinations.
