Mattison is an expert on workforce trends and business strategy
One of the spa industry’s greatest challenges is attracting and retaining employees in today’s competitive labour market. The demand is high for quality employees as the industry continues to grow.
To help the spa industry solve some of these challenges, the International SPA Association (ISPA) is hosting an inaugural event – and it has an expert on this topic lined up as a keynote speaker to guide ISPA members.
Seth Mattison – an internationally renowned expert and author on workforce trends, generational dynamics and business strategy – will discuss his book The War on Work and more at the 2020 ISPA Talent Symposium on 15 April 2020 at The Ritz-Carlton, Bacara in Santa Barbara, California.
The Talent Symposium will be the first of its kind for the spa industry and will focus solely on workforce issues. In this keynote speech, Mattison will provide attendees with insights into how to harness the power of their top talent, tap into the hidden brainpower throughout their entire organisation and learn how to adapt more quickly and proactively to changes in the marketplace.
“As our industry continues to grow, it’s imperative that our leaders cultivate a strong workforce,” says ISPA president Lynne McNees. “Seth Mattison is perfect for our inaugural Talent Symposium as he will empower our attendees to establish an ongoing system to nurture and harvest the best ideas from their employees.”
The event will be held in conjunction with the ISPA Resource Partner Summit on 14 April, 2020, at the same location. The vendors-only Resource Partner Summit will focus on the issues that matter to ISPA’s resource partner members, such as the rise of online retailing, how to capture the attention of spa decision-makers and more. In this distinct event, leading spa industry professionals will offer feedback and guided think-tank discussions to emphasize resource partners’ voices in the spa industry.
Mattison – the founder and CEO of Luminate Labs – advises leaders on key shifts happening around talent management, change and innovation, leadership and the future of work. His goal is “to help facilitate a shift in consciousness around what work and leadership will mean in the 21st century and the role individuals can play in intentionally leading organisations and legacies that bring deep value to the world.”
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2019 issue 4
Editor's letter: Democratic wellness
To truly flourish, the spa industry needs to step outside its comfort zone and reach out to different markets with new and exciting business models, says Katie Barnes
Spa Programmes: On the menu
Boundary-pushing wellness in Iceland, self-care focus at Devarana and Civana’s equine retreat all feature in our spa menu round-up
Interview: Alexandre Cantin
Canada’s Groupe Nordik wants to open 10 nature spas, focusing on bathing and thermotherapy, by 2027. Katie Barnes talks to its VP of growth and strategy
Promotional feature: Starpool - Star quality
Wellness expert, Starpool, is known for offering complete wellness solutions with Italian design flair, enabling operators to create world class treatments and experiences
Training: Covering all bases
Resense joins forces with Lobster Ink to create an online training program for multiple spa roles
Promotional feature: Gharieni
Spa equipment innovator, Gharieni, is partnering with leading spas around the world to showcase its products to clients in real world settings, as CEO, Sammy Gharieni, explains
Research: Positive picture
ISPA’s latest US spa study shows continued growth across key metrics and pinpoints CBD and gen Z as trends. Russell Donaldson reports
Promotional feature: Zimmer MedizinSystems - Cool customer
Rainer Bolsinger, who heads up hotel and spa sales of icelab at Zimmer MedizinSystems, and icelab customer Chenot Group, explain how cryotherapy can be incorporated into your business
Promotional feature: Biologique Recherche - Skin deep
Biologique Recherche has spent the past 40 years developing technology and products to understand the skin on an individual level. Pierre-Louis Delapalme and Rupert Schmid tell Spa Business about the Parisian brand’s latest innovations
Research: On the move
The global physical activity market is now worth US$828bn according to a new GWI study. But what emerging trends do spas need to know about?
Promotional feature: SpaSoft - Onwards & upwards
The enhanced integration between SpaSoft and multiple PMS systems will help your team save time, remove the possibility of human error and create an elevated guest experience
Software: Monetising
How is software helping spas to navigate e-commerce and further monetise their relationship with clients
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
next phase. [more...]
Mattison is an expert on workforce trends and business strategy
One of the spa industry’s greatest challenges is attracting and retaining employees in today’s competitive labour market. The demand is high for quality employees as the industry continues to grow.
To help the spa industry solve some of these challenges, the International SPA Association (ISPA) is hosting an inaugural event – and it has an expert on this topic lined up as a keynote speaker to guide ISPA members.
Seth Mattison – an internationally renowned expert and author on workforce trends, generational dynamics and business strategy – will discuss his book The War on Work and more at the 2020 ISPA Talent Symposium on 15 April 2020 at The Ritz-Carlton, Bacara in Santa Barbara, California.
The Talent Symposium will be the first of its kind for the spa industry and will focus solely on workforce issues. In this keynote speech, Mattison will provide attendees with insights into how to harness the power of their top talent, tap into the hidden brainpower throughout their entire organisation and learn how to adapt more quickly and proactively to changes in the marketplace.
“As our industry continues to grow, it’s imperative that our leaders cultivate a strong workforce,” says ISPA president Lynne McNees. “Seth Mattison is perfect for our inaugural Talent Symposium as he will empower our attendees to establish an ongoing system to nurture and harvest the best ideas from their employees.”
The event will be held in conjunction with the ISPA Resource Partner Summit on 14 April, 2020, at the same location. The vendors-only Resource Partner Summit will focus on the issues that matter to ISPA’s resource partner members, such as the rise of online retailing, how to capture the attention of spa decision-makers and more. In this distinct event, leading spa industry professionals will offer feedback and guided think-tank discussions to emphasize resource partners’ voices in the spa industry.
Mattison – the founder and CEO of Luminate Labs – advises leaders on key shifts happening around talent management, change and innovation, leadership and the future of work. His goal is “to help facilitate a shift in consciousness around what work and leadership will mean in the 21st century and the role individuals can play in intentionally leading organisations and legacies that bring deep value to the world.”
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2019 issue 4
Editor's letter: Democratic wellness
To truly flourish, the spa industry needs to step outside its comfort zone and reach out to different markets with new and exciting business models, says Katie Barnes
Spa Programmes: On the menu
Boundary-pushing wellness in Iceland, self-care focus at Devarana and Civana’s equine retreat all feature in our spa menu round-up
Interview: Alexandre Cantin
Canada’s Groupe Nordik wants to open 10 nature spas, focusing on bathing and thermotherapy, by 2027. Katie Barnes talks to its VP of growth and strategy
Promotional feature: Starpool - Star quality
Wellness expert, Starpool, is known for offering complete wellness solutions with Italian design flair, enabling operators to create world class treatments and experiences
Training: Covering all bases
Resense joins forces with Lobster Ink to create an online training program for multiple spa roles
Promotional feature: Gharieni
Spa equipment innovator, Gharieni, is partnering with leading spas around the world to showcase its products to clients in real world settings, as CEO, Sammy Gharieni, explains
Research: Positive picture
ISPA’s latest US spa study shows continued growth across key metrics and pinpoints CBD and gen Z as trends. Russell Donaldson reports
Promotional feature: Zimmer MedizinSystems - Cool customer
Rainer Bolsinger, who heads up hotel and spa sales of icelab at Zimmer MedizinSystems, and icelab customer Chenot Group, explain how cryotherapy can be incorporated into your business
Promotional feature: Biologique Recherche - Skin deep
Biologique Recherche has spent the past 40 years developing technology and products to understand the skin on an individual level. Pierre-Louis Delapalme and Rupert Schmid tell Spa Business about the Parisian brand’s latest innovations
Research: On the move
The global physical activity market is now worth US$828bn according to a new GWI study. But what emerging trends do spas need to know about?
Promotional feature: SpaSoft - Onwards & upwards
The enhanced integration between SpaSoft and multiple PMS systems will help your team save time, remove the possibility of human error and create an elevated guest experience
Software: Monetising
How is software helping spas to navigate e-commerce and further monetise their relationship with clients
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii
is preparing to open near the world-famous archaeological site in southern Italy.
Experience design company, BRC Imagination Arts, has completed a transition that sees founder
Bob Rogers pass ownership of the business to four long-serving senior executives, while
remaining actively involved with the company.
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th
anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s
longstanding “Hollywood in Germany” positioning.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its
recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’
planned resort in Bedford are emerging as part of a wider transformation of the Oxford–
Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx-
Iwerks, as part of a wider strategy to enhance the guest experience and create additional
revenue opportunities.
The UK government has announced a temporary reduction in VAT on visitor attractions and
children’s meals as part of a summer cost-of-living support package designed to stimulate the
visitor economy and encourage family days out.
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively
to CLADmag about his mission to spread joy, the power of play, and his bold approach to using
colour (including the colours you won’t see in his work).
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn)
entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials
proposing a large-scale theme park and sports destination as part of a broader tourism and
economic development strategy.
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
next phase. [more...]
