Having data at your fingertips is key to making on-the-fly decisions
Spa directors need flexibility and mobility to effectively manage their spa and engage with guests. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service.
Greater Visibility Data at your fingertips is key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports, they need actionable dashboards in hand and accessibility wherever they go.
SpaSoft offers Business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. SpaSoft’s Wellness Forms app streamlines the intake process and automates the flow of information from the guest to the therapist.
Schedules at Your Fingertips While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates.
When paired with Wellness Forms, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible.
Online spa booking will be your 24/7/365 reservationist, always available for bookings. Guests can make appointments at anytime, from anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest.
Now is the time to make your spa run more efficiently, connect more easily with your guests and in general, just make your life easier. SpaSoft provides a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2018 issue 2
People profile: Garrett Mersberger
Garrett Mersberger on the overhaul of Kohler Waters’ flagship spa in Europe, plus his vision for ISPA following his appointment as chair of the association
Spa programmes: On the menu
Underwater yoga, healing breathwork and genetics all feature in Spa Business’ brand new series revealing the latest treatments, programmes and retreats in spas
Promotional feature: Zimmer MedizinSysteme
Cold therapy is suddenly all the rage, but Zimmer MedizinSysteme’s icelab takes it a step further, creating a cold sauna for the whole body. Rainer Bolsinger explains more about this cutting-edge therapy
Promotional feature: The Tides: pure Dutch nature inside
Modern living might be tough on our minds and bodies, but newly-launched Dutch wellness and self-care brand The Tides offers just the antidote with a new class of pure, raw products and treatments
Having data at your fingertips is key to making on-the-fly decisions
Spa directors need flexibility and mobility to effectively manage their spa and engage with guests. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service.
Greater Visibility Data at your fingertips is key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports, they need actionable dashboards in hand and accessibility wherever they go.
SpaSoft offers Business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. SpaSoft’s Wellness Forms app streamlines the intake process and automates the flow of information from the guest to the therapist.
Schedules at Your Fingertips While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates.
When paired with Wellness Forms, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible.
Online spa booking will be your 24/7/365 reservationist, always available for bookings. Guests can make appointments at anytime, from anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest.
Now is the time to make your spa run more efficiently, connect more easily with your guests and in general, just make your life easier. SpaSoft provides a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2018 issue 2
People profile: Garrett Mersberger
Garrett Mersberger on the overhaul of Kohler Waters’ flagship spa in Europe, plus his vision for ISPA following his appointment as chair of the association
Spa programmes: On the menu
Underwater yoga, healing breathwork and genetics all feature in Spa Business’ brand new series revealing the latest treatments, programmes and retreats in spas
Promotional feature: Zimmer MedizinSysteme
Cold therapy is suddenly all the rage, but Zimmer MedizinSysteme’s icelab takes it a step further, creating a cold sauna for the whole body. Rainer Bolsinger explains more about this cutting-edge therapy
Promotional feature: The Tides: pure Dutch nature inside
Modern living might be tough on our minds and bodies, but newly-launched Dutch wellness and self-care brand The Tides offers just the antidote with a new class of pure, raw products and treatments
OMA has completed a major transformation of New York's New Museum, creating a larger
cultural campus that combines expanded exhibition spaces with learning, performance,
hospitality and public programming.
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick
Mansion has created a new destination that combines live magic, immersive theatre, dining and
private membership under one roof.
The Montana Historical Society has officially celebrated the opening of its new Montana
Heritage
Center, a US$107 million (£79 million, €92 million) destination that combines immersive
storytelling with cutting-edge audiovisual technology to bring the sta
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade-
long transformation programme that has seen almost US$200 million invested into the Texas
attraction.
Plans for the AU$180 million redevelopment of Reef HQ Aquarium in Townsville, Australia, are
progressing, with the project set to transform the attraction into a global centre for reef
education and conservation.
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Disney has reaffirmed its commitment to investing US$30 billion in its US parks and cruise
business by 2033, using new America250 celebrations to underline the role its attractions play
in supporting jobs, tourism and economic growth.
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers
confirming the six-million-square-metre site will become a Global Village after the event closes.
The owner of one of Australia's best-known waterparks has acquired a major competitor,
creating a new attractions business spanning two of the country's largest visitor destinations.
The Toverland theme park in the Netherlands has announced a €98m expansion programme
that will add a resort, new attractions and staff facilities as it pursues plans to become a multi-
day destination.
+ More news
COMPANY PROFILES
Polin Waterparks Polin was founded in Istanbul in 1976. Polin
has since grown into a leading company in
the waterpa [more...]