The spa is offering ‘an ever-evolving’ treatment menu / Photo: Fairmont Hotels and Resorts/CPZ
How has Yabu Pushelberg’s design set the scene? It’s a clean and minimal space, yet features intricate touches, such as detailed woodwork and beautiful marble. The high arching ceilings within the grand treatment rooms give a modern global feel, yet with a nostalgic elegant grandeur.
We’ve designed our experiences to pay homage to the past, bringing tried and true ancient modalities to our guests in a modern way.
Tell us about the biohacking room It offers experiences focused on mindfulness, improved sleep and stress elimination – all things that are plaguing many people, especially now – given the world we live in.
Biohacking sessions have been curated to maximise the time and effectiveness of different tools to directly impact guests’ wellbeing, not only on the day of their treatment, but also moving forward in their life. Session includes an anti-gravity chair, PEMF infrared mat, compression boots and a Nucalm session, all proven to impact mental and physical health.
We believe it’s extremely important to engage in therapies that support mental health and recovery and have a lasting effect on wellbeing.
These biohacking treatments complement many other offerings throughout the property that have a focus on mental and physical recovery and range from curated meditation moments on our front drive, to virtual fitness and recovery sessions accessible on our TVs, and a recovery station in the fitness centre by Three Sages Wellness.
Tell us about your partnerships Having strategic partners enables us to be at the top of the game in various categories by engaging with the experts in each area. I often joke that I know a little about a lot, and can then find those who know the most within their respective space. Having these strategic partnerships also allows guests to access new experts.
You’ve gone to great lengths to engage all the senses. Can you tell us more about the inspiration behind this? In everything we do, the magic is in the detail, which I have always found to be extremely important.
In the luxury market, there’s a high expectation of great service and beautiful facilities, so the curation of the details is what sets you apart.
Targeting the senses is the place to start. The subtleties of how something feels, tastes, smells and looks is the best part of what we do. In addition, it’s the element of surprise and delight that creates an outstanding memorable experience.
From the moment guests arrive they’re welcomed by our signature sunset aroma. In the treatment rooms they lie on special wellness linens atop custom-made heated tables and their experiences conclude with a locally-inspired tasting in our relaxation space. We also fill the spa with soothing binaural beats with healing frequencies. I often smile to myself that we’re helping heal people and they don’t even realise it!
Can the service continue to live up to the hotel’s reputation? It’s been an honour and privilege to be the opening GM for this property and spa. We’ve been given the creative freedom to curate special experiences for our guests that we believe are unparalleled. As a leader there’s not a lot more I can ask for, apart from an outstanding team, which is exactly what we have.
photo: Fairmont Hotels and Resorts/CPZ
"It’s the element of surprise and delight that creates an outstanding memorable experience," – Magdaleena Nikolov
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2022 issue 2
Editor's letter: The wellness metaverse
We’re being handed a powerful new tool that will become a channel for creativity and innovation – pioneering wellness operators are already getting to grips with its exciting potential
Spa People: Michael Stusser
The wellness pioneer explains how he created an authentic Japanese bathing experience in the heart of the California hills
Spa People: Scot Toon
The Asia MD of The Pavilions Hotels & Resorts unveils the company's latest island development plans
Project preview: Off-grid
Svart Six Senses is set to open in Norway in 2024, and redefine the meaning of sustainable wellness tourism and regenerative travel
Sponsored: Myrtha Wellness: watertight expertise
Myrtha has transformed the world of aquatics over the last 60 years. Now it’s bringing its ingenuity-driven expertise to the international wellness industry
Interview: Rainer Usselmann
Tech business Happy Finish is bringing metaverse-based experiences to the wellness sector, working with Wund
Everyone's talking about: Menopause
From taboo to hot topic – how can spas offer treatments and a safe space for women to explore this often challenging phase of life?
Research: Bounceback
PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
First person: An icon reborn
Fairmont unveils the stunning renovation of its iconic Century Plaza hotel in LA, and Rianna Riego checks out the new spa
Q&A: Magdaleena Nikolov
The GM of spa, wellness and retail at Fairmont
Century Plaza talks to Jane Kitchen
Q&A: Mia Kyricos
The wellness leader talks about the creation of her new trademarked framework for the development and delivery of wellness interventions
Sponsored: Art of Cryo: raising the bar
Art of Cryo is complementing its high
performance cryotherapy range with advanced
new technology to enhance treatment benefits
Mystery Shopper: The Londoner
Our reviewer travels undercover to check out the spa offering at The Londoner – one of the most high profile openings in the capital in recent times
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
next phase. [more...]
The spa is offering ‘an ever-evolving’ treatment menu / Photo: Fairmont Hotels and Resorts/CPZ
How has Yabu Pushelberg’s design set the scene? It’s a clean and minimal space, yet features intricate touches, such as detailed woodwork and beautiful marble. The high arching ceilings within the grand treatment rooms give a modern global feel, yet with a nostalgic elegant grandeur.
We’ve designed our experiences to pay homage to the past, bringing tried and true ancient modalities to our guests in a modern way.
Tell us about the biohacking room It offers experiences focused on mindfulness, improved sleep and stress elimination – all things that are plaguing many people, especially now – given the world we live in.
Biohacking sessions have been curated to maximise the time and effectiveness of different tools to directly impact guests’ wellbeing, not only on the day of their treatment, but also moving forward in their life. Session includes an anti-gravity chair, PEMF infrared mat, compression boots and a Nucalm session, all proven to impact mental and physical health.
We believe it’s extremely important to engage in therapies that support mental health and recovery and have a lasting effect on wellbeing.
These biohacking treatments complement many other offerings throughout the property that have a focus on mental and physical recovery and range from curated meditation moments on our front drive, to virtual fitness and recovery sessions accessible on our TVs, and a recovery station in the fitness centre by Three Sages Wellness.
Tell us about your partnerships Having strategic partners enables us to be at the top of the game in various categories by engaging with the experts in each area. I often joke that I know a little about a lot, and can then find those who know the most within their respective space. Having these strategic partnerships also allows guests to access new experts.
You’ve gone to great lengths to engage all the senses. Can you tell us more about the inspiration behind this? In everything we do, the magic is in the detail, which I have always found to be extremely important.
In the luxury market, there’s a high expectation of great service and beautiful facilities, so the curation of the details is what sets you apart.
Targeting the senses is the place to start. The subtleties of how something feels, tastes, smells and looks is the best part of what we do. In addition, it’s the element of surprise and delight that creates an outstanding memorable experience.
From the moment guests arrive they’re welcomed by our signature sunset aroma. In the treatment rooms they lie on special wellness linens atop custom-made heated tables and their experiences conclude with a locally-inspired tasting in our relaxation space. We also fill the spa with soothing binaural beats with healing frequencies. I often smile to myself that we’re helping heal people and they don’t even realise it!
Can the service continue to live up to the hotel’s reputation? It’s been an honour and privilege to be the opening GM for this property and spa. We’ve been given the creative freedom to curate special experiences for our guests that we believe are unparalleled. As a leader there’s not a lot more I can ask for, apart from an outstanding team, which is exactly what we have.
photo: Fairmont Hotels and Resorts/CPZ
"It’s the element of surprise and delight that creates an outstanding memorable experience," – Magdaleena Nikolov
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2022 issue 2
Editor's letter: The wellness metaverse
We’re being handed a powerful new tool that will become a channel for creativity and innovation – pioneering wellness operators are already getting to grips with its exciting potential
Spa People: Michael Stusser
The wellness pioneer explains how he created an authentic Japanese bathing experience in the heart of the California hills
Spa People: Scot Toon
The Asia MD of The Pavilions Hotels & Resorts unveils the company's latest island development plans
Project preview: Off-grid
Svart Six Senses is set to open in Norway in 2024, and redefine the meaning of sustainable wellness tourism and regenerative travel
Sponsored: Myrtha Wellness: watertight expertise
Myrtha has transformed the world of aquatics over the last 60 years. Now it’s bringing its ingenuity-driven expertise to the international wellness industry
Interview: Rainer Usselmann
Tech business Happy Finish is bringing metaverse-based experiences to the wellness sector, working with Wund
Everyone's talking about: Menopause
From taboo to hot topic – how can spas offer treatments and a safe space for women to explore this often challenging phase of life?
Research: Bounceback
PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
First person: An icon reborn
Fairmont unveils the stunning renovation of its iconic Century Plaza hotel in LA, and Rianna Riego checks out the new spa
Q&A: Magdaleena Nikolov
The GM of spa, wellness and retail at Fairmont
Century Plaza talks to Jane Kitchen
Q&A: Mia Kyricos
The wellness leader talks about the creation of her new trademarked framework for the development and delivery of wellness interventions
Sponsored: Art of Cryo: raising the bar
Art of Cryo is complementing its high
performance cryotherapy range with advanced
new technology to enhance treatment benefits
Mystery Shopper: The Londoner
Our reviewer travels undercover to check out the spa offering at The Londoner – one of the most high profile openings in the capital in recent times
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii
is preparing to open near the world-famous archaeological site in southern Italy.
Experience design company, BRC Imagination Arts, has completed a transition that sees founder
Bob Rogers pass ownership of the business to four long-serving senior executives, while
remaining actively involved with the company.
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th
anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s
longstanding “Hollywood in Germany” positioning.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its
recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’
planned resort in Bedford are emerging as part of a wider transformation of the Oxford–
Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx-
Iwerks, as part of a wider strategy to enhance the guest experience and create additional
revenue opportunities.
The UK government has announced a temporary reduction in VAT on visitor attractions and
children’s meals as part of a summer cost-of-living support package designed to stimulate the
visitor economy and encourage family days out.
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively
to CLADmag about his mission to spread joy, the power of play, and his bold approach to using
colour (including the colours you won’t see in his work).
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn)
entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials
proposing a large-scale theme park and sports destination as part of a broader tourism and
economic development strategy.
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