This year has seen a significant bounceback from the pandemic / Photo: ISPA
In a constantly evolving industry, it’s vital to keep an accurate account of the pulse of consumers and their habits. When it comes to operational initiatives and business strategies, spa and resource partner professionals need hard data to inform and support their most critical decisions. For this reason, the International SPA Association (ISPA) equips its spa and resource partner members with robust research reports in partnership with renowned research organisation PricewaterhouseCoopers (PwC).
Consumer snapshot ISPA recently released the 11th edition of the ISPA Consumer Snapshot, detailing the evolution of consumer attitudes and behaviours over the last two years, as the COVID-19 pandemic made its effects felt around the world. The ISPA Foundation commissioned the study to discover how those attitudes and behaviours may have shifted among spa-goers and non-spa-goers in that time, in order to supply ISPA members with an accurate picture of their target consumers.
In addition to the Consumer Snapshot, the 2022 ISPA US Spa Industry Study will be released to all ISPA members in July. This year’s Industry Study indicates a significant bounce back from the depths of the pandemic in 2020. Particularly encouraging is the overall revenue growth, substantial increase in spa visits and a hopeful rise in revenue per visit.
Monthly surveys ISPA members enjoy exclusive access to all research studies conducted by the association, including monthly Snapshot Surveys that focus on various timely and pertinent topics. The ISPA Research Library includes thousands of pages of research reports that can be used to assist members at every turn as they seek to navigate the ever-changing landscape of spa and wellness.
photo: ispa
"The ISPA Research Library includes thousands of pages of research reports," – ISPA president Lynne McNees
ISPA membership
To learn more about ISPA’s research efforts, the ISPA Foundation and membership options, visit
www.experienceispa.com and become a member to tap into the wealth of research reports available immediately upon joining.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2022 issue 2
Editor's letter: The wellness metaverse
We’re being handed a powerful new tool that will become a channel for creativity and innovation – pioneering wellness operators are already getting to grips with its exciting potential
Spa People: Michael Stusser
The wellness pioneer explains how he created an authentic Japanese bathing experience in the heart of the California hills
Spa People: Scot Toon
The Asia MD of The Pavilions Hotels & Resorts unveils the company's latest island development plans
Project preview: Off-grid
Svart Six Senses is set to open in Norway in 2024, and redefine the meaning of sustainable wellness tourism and regenerative travel
Sponsored: Myrtha Wellness: watertight expertise
Myrtha has transformed the world of aquatics over the last 60 years. Now it’s bringing its ingenuity-driven expertise to the international wellness industry
Interview: Rainer Usselmann
Tech business Happy Finish is bringing metaverse-based experiences to the wellness sector, working with Wund
Everyone's talking about: Menopause
From taboo to hot topic – how can spas offer treatments and a safe space for women to explore this often challenging phase of life?
Research: Bounceback
PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
First person: An icon reborn
Fairmont unveils the stunning renovation of its iconic Century Plaza hotel in LA, and Rianna Riego checks out the new spa
Q&A: Magdaleena Nikolov
The GM of spa, wellness and retail at Fairmont
Century Plaza talks to Jane Kitchen
Q&A: Mia Kyricos
The wellness leader talks about the creation of her new trademarked framework for the development and delivery of wellness interventions
Sponsored: Art of Cryo: raising the bar
Art of Cryo is complementing its high
performance cryotherapy range with advanced
new technology to enhance treatment benefits
Mystery Shopper: The Londoner
Our reviewer travels undercover to check out the spa offering at The Londoner – one of the most high profile openings in the capital in recent times
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
next phase. [more...]
This year has seen a significant bounceback from the pandemic / Photo: ISPA
In a constantly evolving industry, it’s vital to keep an accurate account of the pulse of consumers and their habits. When it comes to operational initiatives and business strategies, spa and resource partner professionals need hard data to inform and support their most critical decisions. For this reason, the International SPA Association (ISPA) equips its spa and resource partner members with robust research reports in partnership with renowned research organisation PricewaterhouseCoopers (PwC).
Consumer snapshot ISPA recently released the 11th edition of the ISPA Consumer Snapshot, detailing the evolution of consumer attitudes and behaviours over the last two years, as the COVID-19 pandemic made its effects felt around the world. The ISPA Foundation commissioned the study to discover how those attitudes and behaviours may have shifted among spa-goers and non-spa-goers in that time, in order to supply ISPA members with an accurate picture of their target consumers.
In addition to the Consumer Snapshot, the 2022 ISPA US Spa Industry Study will be released to all ISPA members in July. This year’s Industry Study indicates a significant bounce back from the depths of the pandemic in 2020. Particularly encouraging is the overall revenue growth, substantial increase in spa visits and a hopeful rise in revenue per visit.
Monthly surveys ISPA members enjoy exclusive access to all research studies conducted by the association, including monthly Snapshot Surveys that focus on various timely and pertinent topics. The ISPA Research Library includes thousands of pages of research reports that can be used to assist members at every turn as they seek to navigate the ever-changing landscape of spa and wellness.
photo: ispa
"The ISPA Research Library includes thousands of pages of research reports," – ISPA president Lynne McNees
ISPA membership
To learn more about ISPA’s research efforts, the ISPA Foundation and membership options, visit
www.experienceispa.com and become a member to tap into the wealth of research reports available immediately upon joining.
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2022 issue 2
Editor's letter: The wellness metaverse
We’re being handed a powerful new tool that will become a channel for creativity and innovation – pioneering wellness operators are already getting to grips with its exciting potential
Spa People: Michael Stusser
The wellness pioneer explains how he created an authentic Japanese bathing experience in the heart of the California hills
Spa People: Scot Toon
The Asia MD of The Pavilions Hotels & Resorts unveils the company's latest island development plans
Project preview: Off-grid
Svart Six Senses is set to open in Norway in 2024, and redefine the meaning of sustainable wellness tourism and regenerative travel
Sponsored: Myrtha Wellness: watertight expertise
Myrtha has transformed the world of aquatics over the last 60 years. Now it’s bringing its ingenuity-driven expertise to the international wellness industry
Interview: Rainer Usselmann
Tech business Happy Finish is bringing metaverse-based experiences to the wellness sector, working with Wund
Everyone's talking about: Menopause
From taboo to hot topic – how can spas offer treatments and a safe space for women to explore this often challenging phase of life?
Research: Bounceback
PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
First person: An icon reborn
Fairmont unveils the stunning renovation of its iconic Century Plaza hotel in LA, and Rianna Riego checks out the new spa
Q&A: Magdaleena Nikolov
The GM of spa, wellness and retail at Fairmont
Century Plaza talks to Jane Kitchen
Q&A: Mia Kyricos
The wellness leader talks about the creation of her new trademarked framework for the development and delivery of wellness interventions
Sponsored: Art of Cryo: raising the bar
Art of Cryo is complementing its high
performance cryotherapy range with advanced
new technology to enhance treatment benefits
Mystery Shopper: The Londoner
Our reviewer travels undercover to check out the spa offering at The Londoner – one of the most high profile openings in the capital in recent times
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii
is preparing to open near the world-famous archaeological site in southern Italy.
Experience design company, BRC Imagination Arts, has completed a transition that sees founder
Bob Rogers pass ownership of the business to four long-serving senior executives, while
remaining actively involved with the company.
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th
anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s
longstanding “Hollywood in Germany” positioning.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its
recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’
planned resort in Bedford are emerging as part of a wider transformation of the Oxford–
Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx-
Iwerks, as part of a wider strategy to enhance the guest experience and create additional
revenue opportunities.
The UK government has announced a temporary reduction in VAT on visitor attractions and
children’s meals as part of a summer cost-of-living support package designed to stimulate the
visitor economy and encourage family days out.
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively
to CLADmag about his mission to spread joy, the power of play, and his bold approach to using
colour (including the colours you won’t see in his work).
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn)
entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials
proposing a large-scale theme park and sports destination as part of a broader tourism and
economic development strategy.
An opportunity to reimagine one of the UK’s most recognisable towers has been formally
opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its
next phase. [more...]
