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Letters

Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]


‘Well-washing’ confusing developers and consumers
Ingo Schweder, Managing Director, Horwath HTL Health and Wellness
Ingo Schweder

I was interested to see Spa Business’ latest feature on the growth of wellness rooms in hotels last issue. Although brands from Marriott, to Hilton to InterContinental are increasingly incorporating elements of wellness in their hotels, an all-encompassing offering tends to be overlooked.

To place the health and wellbeing of wellness travellers at centre stage, today’s hospitality operators are required to think one step ahead. When developing a wellness-centric property, hospitality experts have to take into account the choice of materials, colour and textures, use of biophilic design standards, incorporation of nature into overall architecture, and creating social spaces that inspire connections and engagement.

To adhere to the core principles of wellness travel – to proactively maintain or improve personal health and wellness – results-driven, multi-day programmes are also necessary.

The handful of true wellness resorts which do exist, however, demonstrate that there is no ‘one size fits all’ approach. Some specialise in a single treatment modality, while others offer a multifaceted approach. Some offer general pampering packages, while others focus on serious, health-focused programmes.

In a new white paper – Wellness-Themed vs Wellness Hospitality – the Horwath HTL Health and Wellness team from Bangkok identifies true wellness resorts and compares them to wellness-themed hotels. It also clarifies key industry terms and sets standards for the wellness hospitality industry because the reality is that merely highlighting healthy features or amenities is ‘well-washing’ and confuses developers and consumers alike.

To download a full copy of the report, visit www.horwathhtl.com/publications/

Short cancer therapy courses are concerning
Amanda Winwood, owner, Made for Life Organics
Amanda Winwood

It was great to read Spa Business’ article on cancer awareness, as the industry needs to be more proactive in this area. The UK’s SpaBreaks.com says at least 50 people a week are refused treatment.

We’ve provided treatments and products to people going through cancer since 2003 and insurance isn’t an issue. Not ‘badging’ treatments as ‘cancer-friendly’ has also ensured that customers don’t feel singled out.

In 2008, we launched the Made for Life Foundation which offers Cancer Touch Therapy training and this is where we’ve faced the biggest barriers.

Colleges have a fear-induced, blanket ‘no’ policy which is challenging. But we’re making in-roads and have started work with the London School of Beauty & Make Up and are launching at Clyde College soon.

Like Wellness for Cancer, our biggest concern is cheap, one day courses.

It took 18 months to research, develop, certify and accredit our three-day programme. All students learn to adapt treatments for individuals, while having clarity around contraindications. They’re also coached through medical jargon and get hands-on experience. All crucial elements which you simply cannot cover in just one day.

Benchmarks around education may help, but these would need to be regulated by an independent body. But it’s a potential solution for those who want to make a positive change.

www.madeforlife.org/

Read more from this issue of Attractions Management magazine

View contents of Attractions Management 2018 issue 4
COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
instantprint

We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
RMA Ltd

RMA Ltd is a one-stop global company that can design, build and produce from a greenfield site upw [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
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Letters

Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]


‘Well-washing’ confusing developers and consumers
Ingo Schweder, Managing Director, Horwath HTL Health and Wellness
Ingo Schweder

I was interested to see Spa Business’ latest feature on the growth of wellness rooms in hotels last issue. Although brands from Marriott, to Hilton to InterContinental are increasingly incorporating elements of wellness in their hotels, an all-encompassing offering tends to be overlooked.

To place the health and wellbeing of wellness travellers at centre stage, today’s hospitality operators are required to think one step ahead. When developing a wellness-centric property, hospitality experts have to take into account the choice of materials, colour and textures, use of biophilic design standards, incorporation of nature into overall architecture, and creating social spaces that inspire connections and engagement.

To adhere to the core principles of wellness travel – to proactively maintain or improve personal health and wellness – results-driven, multi-day programmes are also necessary.

The handful of true wellness resorts which do exist, however, demonstrate that there is no ‘one size fits all’ approach. Some specialise in a single treatment modality, while others offer a multifaceted approach. Some offer general pampering packages, while others focus on serious, health-focused programmes.

In a new white paper – Wellness-Themed vs Wellness Hospitality – the Horwath HTL Health and Wellness team from Bangkok identifies true wellness resorts and compares them to wellness-themed hotels. It also clarifies key industry terms and sets standards for the wellness hospitality industry because the reality is that merely highlighting healthy features or amenities is ‘well-washing’ and confuses developers and consumers alike.

To download a full copy of the report, visit www.horwathhtl.com/publications/

Short cancer therapy courses are concerning
Amanda Winwood, owner, Made for Life Organics
Amanda Winwood

It was great to read Spa Business’ article on cancer awareness, as the industry needs to be more proactive in this area. The UK’s SpaBreaks.com says at least 50 people a week are refused treatment.

We’ve provided treatments and products to people going through cancer since 2003 and insurance isn’t an issue. Not ‘badging’ treatments as ‘cancer-friendly’ has also ensured that customers don’t feel singled out.

In 2008, we launched the Made for Life Foundation which offers Cancer Touch Therapy training and this is where we’ve faced the biggest barriers.

Colleges have a fear-induced, blanket ‘no’ policy which is challenging. But we’re making in-roads and have started work with the London School of Beauty & Make Up and are launching at Clyde College soon.

Like Wellness for Cancer, our biggest concern is cheap, one day courses.

It took 18 months to research, develop, certify and accredit our three-day programme. All students learn to adapt treatments for individuals, while having clarity around contraindications. They’re also coached through medical jargon and get hands-on experience. All crucial elements which you simply cannot cover in just one day.

Benchmarks around education may help, but these would need to be regulated by an independent body. But it’s a potential solution for those who want to make a positive change.

www.madeforlife.org/

Read more from this issue of Attractions Management magazine

View contents of Attractions Management 2018 issue 4
LATEST NEWS
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
Efteling expands family offer with new Hooghmoed drop tower
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
Universal and Puy du Fou projects point to rise of Oxford–Cambridge corridor
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’ planned resort in Bedford are emerging as part of a wider transformation of the Oxford– Cambridge Growth Corridor into a major centre for UK leisure and tourism inv
Shedd Aquarium upgrades its visitor experience with new Immersion Theater
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx- Iwerks, as part of a wider strategy to enhance the guest experience and create additional revenue opportunities.
UK government cuts VAT on attractions to boost summer visitor economy
The UK government has announced a temporary reduction in VAT on visitor attractions and children’s meals as part of a summer cost-of-living support package designed to stimulate the visitor economy and encourage family days out.
Joy as a radical act: Yinka Ilori launches solo exhibition celebrating the rebellious power of spreading happiness
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively to CLADmag about his mission to spread joy, the power of play, and his bold approach to using colour (including the colours you won’t see in his work).
Government of Thailand reveals it is courting major theme park operators
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn) entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials proposing a large-scale theme park and sports destination as part of a broader tourism and economic development strategy.
+ More news   
 
COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
instantprint

We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
RMA Ltd

RMA Ltd is a one-stop global company that can design, build and produce from a greenfield site upw [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
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