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NEWS
ETOA: Three 'major' issues for UK tourism
POSTED 15 Mar 2011 . BY Pete Hayman
ETOA said tourists from long-haul markets were being put off the UK
The European Tour Operators Association (ETOA) has warned of a drop in the number of inbound visitors to the UK after highlighting three "major" issues facing the sector.

High taxation; an "arrogant and racist" visa regime; and the impact of the Olympic Games have all been identified as challenges for the UK tourism industry.

ETOA has claimed that UK-based companies working to sell the country as a tourist destination overseas currently face a "huge" disadvantage due to tax regulations.

Under the Tour Operators' Margin Scheme, domestic firms incur a levy on the investment made in the sale and delivery of visitors to the UK.

The UK's visa regime also came under fire from ETOA, which said that more than 300,000 long-haul visitors had been put off visiting Britain due to bureaucracy.

ETOA executive director Tom Jenkins said: "The new Tourism Strategy, launched ten days ago, acknowledges that there are difficulties. But the scale of the problem is such that it is not addressed by issuing guidance notes for applicants in their own language.

"The cost to the UK in foreign exports is between a half and three quarters of £1bn per year. Thousands of jobs are being lost though this surly and alienating stance towards our customers."

ETOA also claimed that hotel operators were "wrong" to expect benefits from London hosting the 2012 Olympic Games.

The association said that the Games would "deter" normal tourists, while Olympic organisers had eaten up to 22,000 rooms at below market rates for the duration of the event.

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NEWS
ETOA: Three 'major' issues for UK tourism
POSTED 15 Mar 2011 . BY Pete Hayman
ETOA said tourists from long-haul markets were being put off the UK
The European Tour Operators Association (ETOA) has warned of a drop in the number of inbound visitors to the UK after highlighting three "major" issues facing the sector.

High taxation; an "arrogant and racist" visa regime; and the impact of the Olympic Games have all been identified as challenges for the UK tourism industry.

ETOA has claimed that UK-based companies working to sell the country as a tourist destination overseas currently face a "huge" disadvantage due to tax regulations.

Under the Tour Operators' Margin Scheme, domestic firms incur a levy on the investment made in the sale and delivery of visitors to the UK.

The UK's visa regime also came under fire from ETOA, which said that more than 300,000 long-haul visitors had been put off visiting Britain due to bureaucracy.

ETOA executive director Tom Jenkins said: "The new Tourism Strategy, launched ten days ago, acknowledges that there are difficulties. But the scale of the problem is such that it is not addressed by issuing guidance notes for applicants in their own language.

"The cost to the UK in foreign exports is between a half and three quarters of £1bn per year. Thousands of jobs are being lost though this surly and alienating stance towards our customers."

ETOA also claimed that hotel operators were "wrong" to expect benefits from London hosting the 2012 Olympic Games.

The association said that the Games would "deter" normal tourists, while Olympic organisers had eaten up to 22,000 rooms at below market rates for the duration of the event.

MORE NEWS
London Museum reveals 2026 opening date for new Smithfield home
The London Museum’s new site will open in Smithfield, East London, on 28 November 2026.
Toverland unveils €98m expansion plan as park prepares to launch resort development
The Toverland theme park in the Netherlands has announced a €98m expansion programme that will add a resort, new attractions and staff facilities as it pursues plans to become a multi- day destination.
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
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+ More news   
 
COMPANY PROFILES
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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