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PRODUCT NEWS
Family business celebrates 40 years as leading ticketing solutions provider
08 Nov 2021 . BY Megan Whitby
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating its 40th birthday this year.

TOR Systems has undergone many changes since its inception in 1981, but the core values of service and people have remained central to the success of the ticketing solutions business.

Daniel Jordan, TOR’s managing director, said: “We’re delighted to be celebrating our 40th anniversary as the UK’s leading ticketing solution supplier. We built our company on honesty, loyalty and customer service and that ethos continues to this day.”

The Stoke-on-Trent-based company started life as an operator rather than a supplier and created a system that met its own requirements, which in turn provided a solution for the wider industry.

It was set up by Jordan’s parents John and Grace after they moved to Stoke from London, where John had worked as a filmmaker in the 1970s.

John set up Stoke Film Theatre – which is still based at Staffordshire University today – and on the opening night of the arthouse cinema, he realised that ticket receipts were taking far too long to print.

He needed a solution and together with a team of technical experts, he devised the fastest ticket printer in the world, which boasted its first client as Wembley Stadium in 1982.

Many top-flight football clubs including Liverpool and Everton followed suit and when top UK attraction Alton Towers also came on board in 1984, TOR’s reputation as a leading ticketing solutions provider was firmly established.

The biggest change during the 40 years has been the increase in advance bookings, and TOR continues to work on new technology to assist customers and reduce their need for manual or timely processes.

Current customers include top UK attractions such as the British Museum and the Imperial War Museums, with which TOR has upheld a consistent professional relationship for two decades.

TOR’s mission statement is to improve the visitor experience at visitor attractions, with positive customer engagement through effective ticketing, retail, membership, booking and CRM systems.

These systems create excellent platforms to build solid operational processes and procedures, yielding positive commercial results for its clients.

Jordan added: “I’m delighted to have happy, loyal customers that want to stay with us, and that also applies to our loyal team members.

“I’m very proud of the ethos of the company which has been built on over the years – Dad would be very happy with the company and the product and services it offers.”

The TOR team has already enjoyed a privately chartered canal boat trip as part of their 40th birthday celebrations and plans for a Christmas party are also taking shape.

TOR Systems through the decades
1981-1991
• The company was formed by John and Grace Jordan.
• Fastest ticket printer in the world went to market – first client Wembley stadium in 1982.
• First ticketing installed – Alton Towers in 1984.
• ‘Speed Box System’ moved onto Microsoft’s DOS platform in 1988.

1991 – 2010
• Daniel Jordan joined TOR – 1993.
• Natural History Museum client won – live within 4 weeks.
• British Museum client won – 1999.
• John Jordan retires – Daniel Jordan becomes managing director – 2005.
• MaximWeb online ticketing platform went to market – 2007.

2011– 2020
• Fidelity Systems stock management partner – went live 2015.
• MaximWeb ‘responsive’ platform to the marketplace – 2016.
• Developed a series of portals for trade, group, and members – 2017.
• Maxim ‘Cloud’ solution to the marketplace to replace Windows Maxim – 2018.
• Cloud Hosting partner Millenia brought on board – 2019.

2021
• New customer BeWILDerwood Cheshire opens for the first time in the middle of the pandemic.
• New online platform due to the marketplace.




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Vietnam Van Gogh exhibition uses VIOSO-powered immersive installations
Twenty-five cameras, nine servers, 70 projectors and a range of AV technologies are being used to bring the art of Van Gogh to life in Ho Chi Minh City, Vietnam.
SpongeBob’s Crazy Carnival Ride opens at Circus Circus in Las Vegas
Sally Dark Rides has celebrated the opening of its newest interactive adventure SpongeBob’s Crazy Carnival Ride.
Triotech’s new Superblaster ride launches
Triotech has announced that its latest innovation, SuperBlaster, is ready to ship worldwide.
Gantner rebrands to Vintia, joins Salto Wecosystem
Formerly known as Gantner Ticketing, Vintia is a state-of-the-art ticketing and booking solution for the leisure industry and the newest addition to the Salto Wecosystem.
HYPERVSN holographic display launched at MSG Sphere
Technology company HPERVSN has created its largest ever holographic display for music and entertainment venue MSG Sphere Las Vegas.
Zero Latency launches free roam VR zombie experience
VR technology company Zero Latency has launched its immersive free-roam VR zombie game Outbreak.
Maurer Rides introduces Spike Waterfight
Rollercoaster and ride designer and manufacturer Maurer Rides has announced its latest concept, the Spike Waterfight, which allows spectators and rollercoaster riders to soak one another with water cannons.
Triotech launches new dark ride Primordial
Media based attractions creator Triotech has announced the opening of its latest attraction, a next generation interactive dark coaster installed at Lagoon Park in Salt Lake City, Utah, US.
Maurer Rides presents new Speed Chaser concept
Rollercoaster designer and manufacturer Maurer Rides presented its new Speed Chaser coaster concept at IAAPA Expo Europe.
Merlin Entertainments and Immersive Gamebox announce global partnership
Merlin Entertainments has announced a multi-million pound and multi-territory partnership with immersive group gaming platform Immersive Gamebox. 
Small Footprint, Big Significance: Studio City Water Park
Long known for its fancy casinos, Macau realized within the past decade that it must diversify its tourism scene to attract new crowds. With the ambition of becoming the leisure hub of China’s 72-million strong Greater Bay Area, the city began adding shows, attractions, and family-friendly hotels. But the offering that truly stands out with fun for everyone is Studio City Water Park – Macau’s first stand-alone water park, with all the water slides and aquatic play structures supplied by WhiteWater.
How surf simulators are transforming the experience economy
The experience economy, driven by evolving consumer trends, is poised for continued growth in the coming years. Millennials have been at the forefront of this shift, favouring memorable experiences over material possessions. This preference has extended to other generations as well, indicating a broader adoption of experience-focused spending habits in the attractions sector.
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COMPANY PROFILES
Taylor Made Designs

Taylor Made Designs (TMD) has been supplying the Attractions, Holiday Park, Zoos and Theme Park mark [more...]
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Red Raion

Founded in 2014, Red Raion is the CGI studio for media-based attractions. [more...]
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CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone
Cruise Ship Interiors (CSI) invites cruise lines, shipyards, design studios, outfitters, and suppliers to take part in CSI Design Expo Americas in Miami, Florida, the region’s only event dedicated to cruise ship interior design. [more...]
CATALOGUE GALLERY
 

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DIRECTORY
+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
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Jobs    News   Products   Magazine   Subscribe
PRODUCT NEWS
Family business celebrates 40 years as leading ticketing solutions provider
08 Nov 2021 . BY Megan Whitby
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating its 40th birthday this year.

TOR Systems has undergone many changes since its inception in 1981, but the core values of service and people have remained central to the success of the ticketing solutions business.

Daniel Jordan, TOR’s managing director, said: “We’re delighted to be celebrating our 40th anniversary as the UK’s leading ticketing solution supplier. We built our company on honesty, loyalty and customer service and that ethos continues to this day.”

The Stoke-on-Trent-based company started life as an operator rather than a supplier and created a system that met its own requirements, which in turn provided a solution for the wider industry.

It was set up by Jordan’s parents John and Grace after they moved to Stoke from London, where John had worked as a filmmaker in the 1970s.

John set up Stoke Film Theatre – which is still based at Staffordshire University today – and on the opening night of the arthouse cinema, he realised that ticket receipts were taking far too long to print.

He needed a solution and together with a team of technical experts, he devised the fastest ticket printer in the world, which boasted its first client as Wembley Stadium in 1982.

Many top-flight football clubs including Liverpool and Everton followed suit and when top UK attraction Alton Towers also came on board in 1984, TOR’s reputation as a leading ticketing solutions provider was firmly established.

The biggest change during the 40 years has been the increase in advance bookings, and TOR continues to work on new technology to assist customers and reduce their need for manual or timely processes.

Current customers include top UK attractions such as the British Museum and the Imperial War Museums, with which TOR has upheld a consistent professional relationship for two decades.

TOR’s mission statement is to improve the visitor experience at visitor attractions, with positive customer engagement through effective ticketing, retail, membership, booking and CRM systems.

These systems create excellent platforms to build solid operational processes and procedures, yielding positive commercial results for its clients.

Jordan added: “I’m delighted to have happy, loyal customers that want to stay with us, and that also applies to our loyal team members.

“I’m very proud of the ethos of the company which has been built on over the years – Dad would be very happy with the company and the product and services it offers.”

The TOR team has already enjoyed a privately chartered canal boat trip as part of their 40th birthday celebrations and plans for a Christmas party are also taking shape.

TOR Systems through the decades
1981-1991
• The company was formed by John and Grace Jordan.
• Fastest ticket printer in the world went to market – first client Wembley stadium in 1982.
• First ticketing installed – Alton Towers in 1984.
• ‘Speed Box System’ moved onto Microsoft’s DOS platform in 1988.

1991 – 2010
• Daniel Jordan joined TOR – 1993.
• Natural History Museum client won – live within 4 weeks.
• British Museum client won – 1999.
• John Jordan retires – Daniel Jordan becomes managing director – 2005.
• MaximWeb online ticketing platform went to market – 2007.

2011– 2020
• Fidelity Systems stock management partner – went live 2015.
• MaximWeb ‘responsive’ platform to the marketplace – 2016.
• Developed a series of portals for trade, group, and members – 2017.
• Maxim ‘Cloud’ solution to the marketplace to replace Windows Maxim – 2018.
• Cloud Hosting partner Millenia brought on board – 2019.

2021
• New customer BeWILDerwood Cheshire opens for the first time in the middle of the pandemic.
• New online platform due to the marketplace.




PRODUCT NEWS
Vietnam Van Gogh exhibition uses VIOSO-powered immersive installations
Twenty-five cameras, nine servers, 70 projectors and a range of AV technologies are being used to bring the art of Van Gogh to life in Ho Chi Minh City, Vietnam.
SpongeBob’s Crazy Carnival Ride opens at Circus Circus in Las Vegas
Sally Dark Rides has celebrated the opening of its newest interactive adventure SpongeBob’s Crazy Carnival Ride.
Triotech’s new Superblaster ride launches
Triotech has announced that its latest innovation, SuperBlaster, is ready to ship worldwide.
Gantner rebrands to Vintia, joins Salto Wecosystem
Formerly known as Gantner Ticketing, Vintia is a state-of-the-art ticketing and booking solution for the leisure industry and the newest addition to the Salto Wecosystem.
HYPERVSN holographic display launched at MSG Sphere
Technology company HPERVSN has created its largest ever holographic display for music and entertainment venue MSG Sphere Las Vegas.
Zero Latency launches free roam VR zombie experience
VR technology company Zero Latency has launched its immersive free-roam VR zombie game Outbreak.
Maurer Rides introduces Spike Waterfight
Rollercoaster and ride designer and manufacturer Maurer Rides has announced its latest concept, the Spike Waterfight, which allows spectators and rollercoaster riders to soak one another with water cannons.
Triotech launches new dark ride Primordial
Media based attractions creator Triotech has announced the opening of its latest attraction, a next generation interactive dark coaster installed at Lagoon Park in Salt Lake City, Utah, US.
Maurer Rides presents new Speed Chaser concept
Rollercoaster designer and manufacturer Maurer Rides presented its new Speed Chaser coaster concept at IAAPA Expo Europe.
Merlin Entertainments and Immersive Gamebox announce global partnership
Merlin Entertainments has announced a multi-million pound and multi-territory partnership with immersive group gaming platform Immersive Gamebox. 
Jump into Summer with Taylor Made Designs’ new grip socks
Taylor Made Designs has developed a range of generic and custom-branded grip socks, perfect for use in trampoline parks and indoor play areas.
Design Silver Fish teams up with Christie to deliver spectacular visuals at immersive South Korea art exhibition
Christie laser projectors have been used at an experiential art exhibition designed by media production firm Design Silver Fish to celebrate the history, culture and ecology of Damyan in South Korea – known for its strawberries and bamboo products.
+ More products   
 
COMPANY PROFILES
Taylor Made Designs

Taylor Made Designs (TMD) has been supplying the Attractions, Holiday Park, Zoos and Theme Park mark [more...]
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Red Raion

Founded in 2014, Red Raion is the CGI studio for media-based attractions. [more...]
+ More profiles  
FEATURED SUPPLIER

CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone
Cruise Ship Interiors (CSI) invites cruise lines, shipyards, design studios, outfitters, and suppliers to take part in CSI Design Expo Americas in Miami, Florida, the region’s only event dedicated to cruise ship interior design. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS