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NEWS
Consumer confidence rises as people 'eagerly await' reopenings
POSTED 02 Jul 2020 . BY Tom Walker
Almost a quarter of gym-goers, aged between 25 and 34, said they’ll be at the gym on reopening day Credit: Shutterstock/NDAB Creativity
UK consumer confidence has improved significantly since the beginning of the lockdown, with a fifth of households now thinking they will be better off in the next 12 months.

PwC’s June 2020 Consumer Sentiment Survey, puts overall confidence at -11, a huge improvement on the -26 figure recorded at the start of the lockdown in March.

Those aged between 18 and 24 are the most optimistic (+24) while the 45-64 year-olds are the most pessimistic (-24).

While sentiment remains below a post-election high of +3 at the end of 2019, it is still higher than during the 2008-09 recession and the 2011-13 austerity period.

Encouragingly, PwC’s May survey also showed that the majority of households have, to date, been unaffected financially, with government stimulus cushioning the blow for many – and one in five are even saving money.

The survey also gives cause for optimism to the UK's battered leisure sector, as it suggests that consumers are eagerly waiting for the reopening of leisure businesses from 4 July onwards.

With disposable income not being a current concern for most consumers, the survey points to a "bumper turnout" for some businesses.

When asked if they were missing their regular activities, nearly a third of gym goers (30 per cent) said they missed it "a lot" – with those aged between 25 and 34 particularly eager to get back to the gym (43 per cent).

Encouragingly for the fitness sector, gyms came on top as the activity people would be prepared to return to ‘immediately’ (17 per cent), while air travel was the activity with the least amount (7 per cent) of "immediate returnees".

Of those aged between 25 and 34, almost a quarter said they’ll be at the gym on reopening day.

“The reopening could not have come at a better time," said Lisa Hooker, consumer markets leader of industry at PwC.

"For the moment, consumers still have money to spend and are missing their favourite activities.

"For the gym sector, there’s a hardcore base of customers who can’t wait to come back.

"There’s every opportunity for operators to maximise consumer willingness to spend through the summer once they are safely able to open.

“However, the future may see increased risks of unemployment affecting consumer sentiment and further virus outbreaks causing restrictions to be tightened.

"This will favour those businesses that are better prepared, through embedding longer-term resilience, capitalising on emerging consumer trends and embracing new business models.”

• To read the full PwC report, click here.
RELATED STORIES
  Half the population 'feeling guilty' for not exercising as lockdown workouts fizzle out


Physical activity levels in England have continued to fall from those recorded at the initial phase of lockdown – partly due to schools, shops and workplaces reopening, giving people less time to exercise.
  Groundbreaking research indicates gyms pose no additional risk of catching COVID-19


A large-scale academic study has concluded that there is "no threat of increased COVID- 19 spread" at fitness facilities, even when intensive training takes place.
  FEATURE: Statistics: Bounceback


A Datahub report has used modelling to predict what the next 12 months will look like for the UK fitness industry
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NEWS
Consumer confidence rises as people 'eagerly await' reopenings
POSTED 02 Jul 2020 . BY Tom Walker
Almost a quarter of gym-goers, aged between 25 and 34, said they’ll be at the gym on reopening day Credit: Shutterstock/NDAB Creativity
UK consumer confidence has improved significantly since the beginning of the lockdown, with a fifth of households now thinking they will be better off in the next 12 months.

PwC’s June 2020 Consumer Sentiment Survey, puts overall confidence at -11, a huge improvement on the -26 figure recorded at the start of the lockdown in March.

Those aged between 18 and 24 are the most optimistic (+24) while the 45-64 year-olds are the most pessimistic (-24).

While sentiment remains below a post-election high of +3 at the end of 2019, it is still higher than during the 2008-09 recession and the 2011-13 austerity period.

Encouragingly, PwC’s May survey also showed that the majority of households have, to date, been unaffected financially, with government stimulus cushioning the blow for many – and one in five are even saving money.

The survey also gives cause for optimism to the UK's battered leisure sector, as it suggests that consumers are eagerly waiting for the reopening of leisure businesses from 4 July onwards.

With disposable income not being a current concern for most consumers, the survey points to a "bumper turnout" for some businesses.

When asked if they were missing their regular activities, nearly a third of gym goers (30 per cent) said they missed it "a lot" – with those aged between 25 and 34 particularly eager to get back to the gym (43 per cent).

Encouragingly for the fitness sector, gyms came on top as the activity people would be prepared to return to ‘immediately’ (17 per cent), while air travel was the activity with the least amount (7 per cent) of "immediate returnees".

Of those aged between 25 and 34, almost a quarter said they’ll be at the gym on reopening day.

“The reopening could not have come at a better time," said Lisa Hooker, consumer markets leader of industry at PwC.

"For the moment, consumers still have money to spend and are missing their favourite activities.

"For the gym sector, there’s a hardcore base of customers who can’t wait to come back.

"There’s every opportunity for operators to maximise consumer willingness to spend through the summer once they are safely able to open.

“However, the future may see increased risks of unemployment affecting consumer sentiment and further virus outbreaks causing restrictions to be tightened.

"This will favour those businesses that are better prepared, through embedding longer-term resilience, capitalising on emerging consumer trends and embracing new business models.”

• To read the full PwC report, click here.
RELATED STORIES
Half the population 'feeling guilty' for not exercising as lockdown workouts fizzle out


Physical activity levels in England have continued to fall from those recorded at the initial phase of lockdown – partly due to schools, shops and workplaces reopening, giving people less time to exercise.
Groundbreaking research indicates gyms pose no additional risk of catching COVID-19


A large-scale academic study has concluded that there is "no threat of increased COVID- 19 spread" at fitness facilities, even when intensive training takes place.
FEATURE: Statistics: Bounceback


A Datahub report has used modelling to predict what the next 12 months will look like for the UK fitness industry
MORE NEWS
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
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COMPANY PROFILES
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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