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NEWS
Empire State Building modernisation continues with redeveloped entrance
POSTED 07 Sep 2018 . BY Tom Anstey
The lobby has been recreated to the original architects' Art Deco design intent, while introducing a contemporary visitor processing system and employing state-of-the-art technology Credit: Empire State Building

We've already transformed the Empire State Building into one of the most modern and energy-efficient buildings in the world. Now we're raising the bar for guest experience to make it best-in-class, bar none
– Anthony E. Malkin
The iconic Empire State Building, Manhattan’s preeminent architectural wonder from the 1930s, now has a newly renovated entrance, marking the first step of the redevelopment of the iconic building's exhibition hall.

The renovation, which moves the entrance from its former location on Fifth Avenue to a new location on 34th street, was carried out in order to enhance the landmark’s visitor experience and highlight its history as one of the most renowned Art Deco structures to ever grace the New York city skyline.

Following the work, visitors can now wander freely around the lobby and interact with various artworks and LED panels illustrating the Empire State Building’s long-standing significance. Self-service ticket kiosks have also been installed to improve access for visitors and reduce lengthy lines to travel to the top of the tower, which until 1972 was the world's tallest building.

A collection of 13 different architecture and design firms were involved in the project. These included:

• Thinc Design
• Beneville Studios
• Ideo
• Squint / Opera
• JLL
• Intersection
• Diversified.
• Skanska
• Kubik Maltbie
• Thornton Tomasetti
• The Lighting Practice
• Corgan
• Syska Hennessy Group

"This reimagination of our entrance, the first phase of our completely new Observatory experience," said Anthony E. Malkin, chair and CEO of the Empire State Realty Trust.

"We have a high level of confidence that our work will increase customer satisfaction immensely and drive bottom-line performance. We've already transformed the Empire State Building into one of the most modern and energy-efficient buildings in the world. Now we're raising the bar for guest experience to make it best-in-class, bar none."

Spanning more than a decade, the "ReBuilding the Empire State Building" modernisation masterplan is set to be completed in its entirety towards the end of 2019. Additional enhancements to the Observatory experience will be announced with key elements to be revealed in the coming months.
Modern technology and art is included among the art deco stylings of the Empire State Building Credit: Empire State Building
The team of experts worked for nearly two years to restore the aesthetic of the original 1930 design Credit: Empire State Building
The Empire State Building lobby is one of the few interiors in New York to be designated a historic landmark by the Landmarks Preservation Commission Credit: Empire State Building
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The first ever museum dedicated to telling the story of American comedy has opened in Jamestown, New York, US.
  Buffalo Museum of Science reopens renovated observatory after 19 years


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NEWS
Empire State Building modernisation continues with redeveloped entrance
POSTED 07 Sep 2018 . BY Tom Anstey
The lobby has been recreated to the original architects' Art Deco design intent, while introducing a contemporary visitor processing system and employing state-of-the-art technology Credit: Empire State Building
We've already transformed the Empire State Building into one of the most modern and energy-efficient buildings in the world. Now we're raising the bar for guest experience to make it best-in-class, bar none
– Anthony E. Malkin
The iconic Empire State Building, Manhattan’s preeminent architectural wonder from the 1930s, now has a newly renovated entrance, marking the first step of the redevelopment of the iconic building's exhibition hall.

The renovation, which moves the entrance from its former location on Fifth Avenue to a new location on 34th street, was carried out in order to enhance the landmark’s visitor experience and highlight its history as one of the most renowned Art Deco structures to ever grace the New York city skyline.

Following the work, visitors can now wander freely around the lobby and interact with various artworks and LED panels illustrating the Empire State Building’s long-standing significance. Self-service ticket kiosks have also been installed to improve access for visitors and reduce lengthy lines to travel to the top of the tower, which until 1972 was the world's tallest building.

A collection of 13 different architecture and design firms were involved in the project. These included:

• Thinc Design
• Beneville Studios
• Ideo
• Squint / Opera
• JLL
• Intersection
• Diversified.
• Skanska
• Kubik Maltbie
• Thornton Tomasetti
• The Lighting Practice
• Corgan
• Syska Hennessy Group

"This reimagination of our entrance, the first phase of our completely new Observatory experience," said Anthony E. Malkin, chair and CEO of the Empire State Realty Trust.

"We have a high level of confidence that our work will increase customer satisfaction immensely and drive bottom-line performance. We've already transformed the Empire State Building into one of the most modern and energy-efficient buildings in the world. Now we're raising the bar for guest experience to make it best-in-class, bar none."

Spanning more than a decade, the "ReBuilding the Empire State Building" modernisation masterplan is set to be completed in its entirety towards the end of 2019. Additional enhancements to the Observatory experience will be announced with key elements to be revealed in the coming months.
Modern technology and art is included among the art deco stylings of the Empire State Building Credit: Empire State Building
The team of experts worked for nearly two years to restore the aesthetic of the original 1930 design Credit: Empire State Building
The Empire State Building lobby is one of the few interiors in New York to be designated a historic landmark by the Landmarks Preservation Commission Credit: Empire State Building
RELATED STORIES
World’s largest ice skating centre likely for New York


Former Deutsche Bank executive Kevin Parker and former New York Rangers player Mark Messier have secured funding for phase one of a $350m (€303.6m, £275m) project in the Bronx, New York, which will be home to the largest ice skating centre in the world.
First ever museum honouring American comedy opens in Jamestown


The first ever museum dedicated to telling the story of American comedy has opened in Jamestown, New York, US.
Buffalo Museum of Science reopens renovated observatory after 19 years


The Buffalo Museum of Science in Buffalo, New York, has celebrated the opening of its new digital planetarium, following the redevelopment of its Kellogg Observatory.
New York's Met breaks attendance record as visitors flock to popular US institution


New York’s Metropolitan Museum of Art has broken its attendance record, with more than 7.35 million visitors coming through its doors in the last year.
MORE NEWS
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade- long transformation programme that has seen almost US$200 million invested into the Texas attraction.
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COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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