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NEWS
Disney reaches preliminary settlement in Magic Key lawsuit
POSTED 14 Aug 2023 . BY Tom Walker
There are four different types of Magic Keys Credit: Disney
Disney is looking to settle a lawsuit with Magic Key passholders
The case was brought over the alleged "deceptive practices" tied to the access programme
A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim
She alleged the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations
Disney is looking to settle a lawsuit with Magic Key passholders over the alleged "deceptive practices" tied to the access programme.

A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim, alleging the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations.

Court papers show that Nielsen's claim is based on Disney advertising the Dream Key – which she had paid US$1,399 for – as having “no block-out dates". This led to Nielsen believing she could visit the Anaheim theme park any day she wanted.

The pass required reservations, however, and Nielsen then discovered she couldn’t make a reservation for most of the days in November — with no weekend dates available all month.

She then filed the lawsuit after she and other Magic Key holders claimed to have found evidence that single-day ticket purchasers were favoured over them.

To avoid the class-action to progress further, Disney has now reached a preliminary settlement, which is expected to be concluded on 31 August (the settlement can be read here).

Disney declined to comment on the ongoing case.

For more information on the Magic Key, click here.
RELATED STORIES
  Disney reveals plans for robot designed to have 'emotional connection' with people


Disney has revealed a new animatronic robot, designed to have an “emotional connection” with people.
  Florida governor strips Disney of special tax district status


The row between Florida's Republican governor, Ron DeSantis, and The Walt Disney Company has escalated, leading to Orlando's Walt Disney World losing its special tax district status.
  Disney hints at new gate for Walt Disney World as part of Lake Nona campus development


Disney has filed a planning application that kickstarts the group's plans to create a future regional campus and HQ in Florida, US.
MORE NEWS
UK's Royal attractions had a bumper year in 2023
Numbers from the Association of Leading Visitor Attractions, (ALVA) show that Royal attractions saw a huge increase in visitor numbers during 2023 – the coronation year of King Charles III.
Efteling to convert steam trains to electric as part of green drive
The Everyday Heritage initiative celebrates and preserves working class histories
Off the back of the success of the first round of Everyday Heritage Grants in 2022, Historic England is funding 56 creative projects that honour the heritage of working-class England.
Universal announces long-awaited details of its Epic Universe, set to open in 2025
Universal has revealed it will be adding new Harry Potter attractions, alongside Super Nintendo and How to Train Your Dragon worlds to its Florida resort.
+ More news   
LATEST JOBS
Director of Operations
Active Luton
Salary: £61,000 - £64,000 + exceptional pension + excellent benefits
Job location: Luton , United Kingdom
Chief Executive Officer, Mount Batten Centre
Mount Batten Group
Salary: c£65,000pa + pension + benefits
Job location: mount batten centre, plymouth , United Kingdom
+ More jobs  

COMPANY PROFILES
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
+ More profiles  
FEATURED SUPPLIER

CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone
Cruise Ship Interiors (CSI) invites cruise lines, shipyards, design studios, outfitters, and suppliers to take part in CSI Design Expo Americas in Miami, Florida, the region’s only event dedicated to cruise ship interior design. [more...]
CATALOGUE GALLERY
 

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DIRECTORY
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DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
+ More diary  
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NEWS
Disney reaches preliminary settlement in Magic Key lawsuit
POSTED 14 Aug 2023 . BY Tom Walker
There are four different types of Magic Keys Credit: Disney
Disney is looking to settle a lawsuit with Magic Key passholders
The case was brought over the alleged "deceptive practices" tied to the access programme
A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim
She alleged the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations
Disney is looking to settle a lawsuit with Magic Key passholders over the alleged "deceptive practices" tied to the access programme.

A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim, alleging the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations.

Court papers show that Nielsen's claim is based on Disney advertising the Dream Key – which she had paid US$1,399 for – as having “no block-out dates". This led to Nielsen believing she could visit the Anaheim theme park any day she wanted.

The pass required reservations, however, and Nielsen then discovered she couldn’t make a reservation for most of the days in November — with no weekend dates available all month.

She then filed the lawsuit after she and other Magic Key holders claimed to have found evidence that single-day ticket purchasers were favoured over them.

To avoid the class-action to progress further, Disney has now reached a preliminary settlement, which is expected to be concluded on 31 August (the settlement can be read here).

Disney declined to comment on the ongoing case.

For more information on the Magic Key, click here.
RELATED STORIES
Disney reveals plans for robot designed to have 'emotional connection' with people


Disney has revealed a new animatronic robot, designed to have an “emotional connection” with people.
Florida governor strips Disney of special tax district status


The row between Florida's Republican governor, Ron DeSantis, and The Walt Disney Company has escalated, leading to Orlando's Walt Disney World losing its special tax district status.
Disney hints at new gate for Walt Disney World as part of Lake Nona campus development


Disney has filed a planning application that kickstarts the group's plans to create a future regional campus and HQ in Florida, US.
MORE NEWS
UK's Royal attractions had a bumper year in 2023
Numbers from the Association of Leading Visitor Attractions, (ALVA) show that Royal attractions saw a huge increase in visitor numbers during 2023 – the coronation year of King Charles III.
Efteling to convert steam trains to electric as part of green drive
The Everyday Heritage initiative celebrates and preserves working class histories
Off the back of the success of the first round of Everyday Heritage Grants in 2022, Historic England is funding 56 creative projects that honour the heritage of working-class England.
Universal announces long-awaited details of its Epic Universe, set to open in 2025
Universal has revealed it will be adding new Harry Potter attractions, alongside Super Nintendo and How to Train Your Dragon worlds to its Florida resort.
Heartbreak for Swedish theme park, Liseberg, as fire breaks out
A fire has destroyed part of the new water world, Oceana, at Liseberg in Sweden, and a construction worker has been reported missing.
Museum director apologises after comparing the city of Florence to a sex worker
Museum director Cecilie Hollberg has come under fire for comparing the city to a sex worker due to uncontrolled mass tourism.
+ More news   
 
COMPANY PROFILES
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
+ More profiles  
FEATURED SUPPLIER

CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone
Cruise Ship Interiors (CSI) invites cruise lines, shipyards, design studios, outfitters, and suppliers to take part in CSI Design Expo Americas in Miami, Florida, the region’s only event dedicated to cruise ship interior design. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
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