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NEWS
Disney reaches preliminary settlement in Magic Key lawsuit
POSTED 14 Aug 2023 . BY Tom Walker
There are four different types of Magic Keys Credit: Disney
Disney is looking to settle a lawsuit with Magic Key passholders
The case was brought over the alleged "deceptive practices" tied to the access programme
A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim
She alleged the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations
Disney is looking to settle a lawsuit with Magic Key passholders over the alleged "deceptive practices" tied to the access programme.

A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim, alleging the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations.

Court papers show that Nielsen's claim is based on Disney advertising the Dream Key – which she had paid US$1,399 for – as having “no block-out dates". This led to Nielsen believing she could visit the Anaheim theme park any day she wanted.

The pass required reservations, however, and Nielsen then discovered she couldn’t make a reservation for most of the days in November — with no weekend dates available all month.

She then filed the lawsuit after she and other Magic Key holders claimed to have found evidence that single-day ticket purchasers were favoured over them.

To avoid the class-action to progress further, Disney has now reached a preliminary settlement, which is expected to be concluded on 31 August (the settlement can be read here).

Disney declined to comment on the ongoing case.

For more information on the Magic Key, click here.
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The row between Florida's Republican governor, Ron DeSantis, and The Walt Disney Company has escalated, leading to Orlando's Walt Disney World losing its special tax district status.
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Efteling to convert steam trains to electric as part of green drive
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Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
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By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
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Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
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IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
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18-22 May 2024

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23-24 May 2024

European Health Prevention Day

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NEWS
Disney reaches preliminary settlement in Magic Key lawsuit
POSTED 14 Aug 2023 . BY Tom Walker
There are four different types of Magic Keys Credit: Disney
Disney is looking to settle a lawsuit with Magic Key passholders
The case was brought over the alleged "deceptive practices" tied to the access programme
A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim
She alleged the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations
Disney is looking to settle a lawsuit with Magic Key passholders over the alleged "deceptive practices" tied to the access programme.

A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim, alleging the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations.

Court papers show that Nielsen's claim is based on Disney advertising the Dream Key – which she had paid US$1,399 for – as having “no block-out dates". This led to Nielsen believing she could visit the Anaheim theme park any day she wanted.

The pass required reservations, however, and Nielsen then discovered she couldn’t make a reservation for most of the days in November — with no weekend dates available all month.

She then filed the lawsuit after she and other Magic Key holders claimed to have found evidence that single-day ticket purchasers were favoured over them.

To avoid the class-action to progress further, Disney has now reached a preliminary settlement, which is expected to be concluded on 31 August (the settlement can be read here).

Disney declined to comment on the ongoing case.

For more information on the Magic Key, click here.
RELATED STORIES
Disney reveals plans for robot designed to have 'emotional connection' with people


Disney has revealed a new animatronic robot, designed to have an “emotional connection” with people.
Florida governor strips Disney of special tax district status


The row between Florida's Republican governor, Ron DeSantis, and The Walt Disney Company has escalated, leading to Orlando's Walt Disney World losing its special tax district status.
Disney hints at new gate for Walt Disney World as part of Lake Nona campus development


Disney has filed a planning application that kickstarts the group's plans to create a future regional campus and HQ in Florida, US.
MORE NEWS
Disneyland Paris renames theme park as part of $2 billion transformation
Disneyland Paris has unveiled a new name for Walt Disney Studios Park as part of the park’s US$2 billion transformation.
UK's Royal attractions had a bumper year in 2023
Numbers from the Association of Leading Visitor Attractions, (ALVA) show that Royal attractions saw a huge increase in visitor numbers during 2023 – the coronation year of King Charles III.
Efteling to convert steam trains to electric as part of green drive
The Everyday Heritage initiative celebrates and preserves working class histories
Off the back of the success of the first round of Everyday Heritage Grants in 2022, Historic England is funding 56 creative projects that honour the heritage of working-class England.
Universal announces long-awaited details of its Epic Universe, set to open in 2025
Universal has revealed it will be adding new Harry Potter attractions, alongside Super Nintendo and How to Train Your Dragon worlds to its Florida resort.
Heartbreak for Swedish theme park, Liseberg, as fire breaks out
A fire has destroyed part of the new water world, Oceana, at Liseberg in Sweden, and a construction worker has been reported missing.
+ More news   
 
COMPANY PROFILES
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
+ More profiles  
FEATURED SUPPLIER

Red Raion expands global presence with new Riyadh office
Red Raion, the CGI studio for media-based attractions, has announced the opening of its new office in Riyadh, Saudi Arabia. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
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