The annual WWA Show, the
highlight of the waterpark
industry calendar, brought
networking, workshops,
educational programmes
and a huge trade show
to New Orleans
The WWA Show provided a wealth of educational and networking opportunties, including a keynote speech from motivational speaker Aaron Davis, aka “the expert on attitude”
The WWA Symposium & Trade Show took place in New Orleans, Louisiana, in October, with visitors from 23 countries making the journey to the 36th edition of the annual event.
More than 1,500 waterpark owners, operators, developers, suppliers and designers were in attendance, an 8 per cent increase on the previous year. As well as American waterpark professionals, people travelled from as far as Australia, China, Southeast Asia, South America, the Middle East and Europe to be at the four-day event.
“It’s incredibly exciting to see how much the waterpark industry continues to expand on a global scale,” says Rick Root, WWA president. “With new projects in China, Turkey, the US, the UAE and beyond, we know that our show attendees came to hear from the best in the industry and uncover new ways to advance their businesses.”
The organisers also debuted an app that would help people make connections and plan their activities during the show.
“This year we launched the WWA Show app. Before, during and after the show, WWA attendees were chatting, sharing pictures, making dinner plans, beginning new friendships and generally enriching their show experience,” says Aleatha Ezra, WWA director of park member development.
Education As ever, the WWA conference thread covered a wide range of topics, including guest safety, operational excellence, quality customer service and employee training. Seminars were well attended and interactive, presented by a selection of respected industry speakers.
Breakout sessions focused on trending topics, such as developments in water treatment, understanding the new FSLA law, employing trackable marketing strategies, improving lifeguard vigilance, hiring, training and retaining employees and motivating people to lead.
“Continuous improvement is the name of the game,” says Evan Barnett, general manager at Typhoon Texas in Katy, Texas. “As we are faced with many challenges throughout the season, the WWA Show is the ideal place to collaborate, brainstorm and reflect with other top quality industry leaders. We always leave energised and ready to take on another season.”
There was also a keynote speech on leadership from motivational speaker and former College footballer Aaron Davis – known as “the expert on attitude” and “the enthusiastor” – who gave attendees food for thought from a non-industry perspective.
“What are your HPAs?” he asked the audience. “High-Payoff-Activities. Those things that you and your teammates should be doing each day to elevate your customers’ experience in your park.”
The trade show showcased products from 360 different companies, including a number of new exhibitors such as Surf 9, the company behind the wetsuit brand Body Glove, and Sentag, who promoted a new drowning prevention wristband.
Awards The WWA Show recognises waterpark industry legends when it inducts people into its Hall of Fame. They can receive the honour for a variety of reasons, such as leading the way in safety, leadership or innovation and creativity.
Three people joined the WWA Hall of Fame for 2016: PR guru Tom Bergman of Bergman Communications, Roger Currie, sales director at Neuman Aqua and Steve Loose, general manager at Hyland Hills Water World in Denver, Colorado.
The WWA Board of Directors awarded a number of suppliers for their innovations over the past 12 months with its Leading Edge Award. The list of winners included ProSlide, for Cyclone Saucers at Beech Bend Park & Splash Lagoon in Bowling Green, Kentucky; Aquatic Development Group for Cowabunga Beach at Hyland Hills Water World; Murphys Waves for the development of Surf-Air; Polin Waterparks for artistic theming of waterslides, and WhiteWater West for Massiv at Schlitterbahn Galveston Island, Texas.
The industry’s best marketing campaigns were recognised with the Wave awards.
“The marketing professionals in the waterpark industry continue to dazzle us with their creativity and innovative campaigns both in print and through social media channels,” says Ezra. “We are thrilled to be able recognise the work of so many parks that are using such inspiring approaches to building relationships with waterpark customers.”
Winners included Splash Zone in Wildwood, New Jersey; Wild Wadi in Dubai, UAE; Hurricane Alley in Corpus Christi, Texas; Vana Nava in Hua Hin, Thailand; Wet ‘n’ Wild Phoenix in Arizona, and Splash Kingdoms in Hudson Oaks and Canton, both in Texas.
The 2017 WWA Symposium & Trade Show has been announced for 16 to 19 October at West Palm Beach, Florida.
“West Palm Beach delivers for our attendees on so many levels,” says Root. “The weather is beautiful, our headquarters hotel Hilton West Palm Beach is affordable, accessible and practically brand new and we have an amazing waterpark partner located nearby. What could be better for 2017?”
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2016 issue 4
The annual WWA Show, the
highlight of the waterpark
industry calendar, brought
networking, workshops,
educational programmes
and a huge trade show
to New Orleans
The WWA Show provided a wealth of educational and networking opportunties, including a keynote speech from motivational speaker Aaron Davis, aka “the expert on attitude”
The WWA Symposium & Trade Show took place in New Orleans, Louisiana, in October, with visitors from 23 countries making the journey to the 36th edition of the annual event.
More than 1,500 waterpark owners, operators, developers, suppliers and designers were in attendance, an 8 per cent increase on the previous year. As well as American waterpark professionals, people travelled from as far as Australia, China, Southeast Asia, South America, the Middle East and Europe to be at the four-day event.
“It’s incredibly exciting to see how much the waterpark industry continues to expand on a global scale,” says Rick Root, WWA president. “With new projects in China, Turkey, the US, the UAE and beyond, we know that our show attendees came to hear from the best in the industry and uncover new ways to advance their businesses.”
The organisers also debuted an app that would help people make connections and plan their activities during the show.
“This year we launched the WWA Show app. Before, during and after the show, WWA attendees were chatting, sharing pictures, making dinner plans, beginning new friendships and generally enriching their show experience,” says Aleatha Ezra, WWA director of park member development.
Education As ever, the WWA conference thread covered a wide range of topics, including guest safety, operational excellence, quality customer service and employee training. Seminars were well attended and interactive, presented by a selection of respected industry speakers.
Breakout sessions focused on trending topics, such as developments in water treatment, understanding the new FSLA law, employing trackable marketing strategies, improving lifeguard vigilance, hiring, training and retaining employees and motivating people to lead.
“Continuous improvement is the name of the game,” says Evan Barnett, general manager at Typhoon Texas in Katy, Texas. “As we are faced with many challenges throughout the season, the WWA Show is the ideal place to collaborate, brainstorm and reflect with other top quality industry leaders. We always leave energised and ready to take on another season.”
There was also a keynote speech on leadership from motivational speaker and former College footballer Aaron Davis – known as “the expert on attitude” and “the enthusiastor” – who gave attendees food for thought from a non-industry perspective.
“What are your HPAs?” he asked the audience. “High-Payoff-Activities. Those things that you and your teammates should be doing each day to elevate your customers’ experience in your park.”
The trade show showcased products from 360 different companies, including a number of new exhibitors such as Surf 9, the company behind the wetsuit brand Body Glove, and Sentag, who promoted a new drowning prevention wristband.
Awards The WWA Show recognises waterpark industry legends when it inducts people into its Hall of Fame. They can receive the honour for a variety of reasons, such as leading the way in safety, leadership or innovation and creativity.
Three people joined the WWA Hall of Fame for 2016: PR guru Tom Bergman of Bergman Communications, Roger Currie, sales director at Neuman Aqua and Steve Loose, general manager at Hyland Hills Water World in Denver, Colorado.
The WWA Board of Directors awarded a number of suppliers for their innovations over the past 12 months with its Leading Edge Award. The list of winners included ProSlide, for Cyclone Saucers at Beech Bend Park & Splash Lagoon in Bowling Green, Kentucky; Aquatic Development Group for Cowabunga Beach at Hyland Hills Water World; Murphys Waves for the development of Surf-Air; Polin Waterparks for artistic theming of waterslides, and WhiteWater West for Massiv at Schlitterbahn Galveston Island, Texas.
The industry’s best marketing campaigns were recognised with the Wave awards.
“The marketing professionals in the waterpark industry continue to dazzle us with their creativity and innovative campaigns both in print and through social media channels,” says Ezra. “We are thrilled to be able recognise the work of so many parks that are using such inspiring approaches to building relationships with waterpark customers.”
Winners included Splash Zone in Wildwood, New Jersey; Wild Wadi in Dubai, UAE; Hurricane Alley in Corpus Christi, Texas; Vana Nava in Hua Hin, Thailand; Wet ‘n’ Wild Phoenix in Arizona, and Splash Kingdoms in Hudson Oaks and Canton, both in Texas.
The 2017 WWA Symposium & Trade Show has been announced for 16 to 19 October at West Palm Beach, Florida.
“West Palm Beach delivers for our attendees on so many levels,” says Root. “The weather is beautiful, our headquarters hotel Hilton West Palm Beach is affordable, accessible and practically brand new and we have an amazing waterpark partner located nearby. What could be better for 2017?”
Read more from this issue of Attractions Management magazine
View contents of Attractions Management 2016 issue 4
OMA has completed a major transformation of New York's New Museum, creating a larger
cultural campus that combines expanded exhibition spaces with learning, performance,
hospitality and public programming.
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick
Mansion has created a new destination that combines live magic, immersive theatre, dining and
private membership under one roof.
The Montana Historical Society has officially celebrated the opening of its new Montana
Heritage
Center, a US$107 million (£79 million, €92 million) destination that combines immersive
storytelling with cutting-edge audiovisual technology to bring the sta
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade-
long transformation programme that has seen almost US$200 million invested into the Texas
attraction.
Plans for the AU$180 million redevelopment of Reef HQ Aquarium in Townsville, Australia, are
progressing, with the project set to transform the attraction into a global centre for reef
education and conservation.
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Disney has reaffirmed its commitment to investing US$30 billion in its US parks and cruise
business by 2033, using new America250 celebrations to underline the role its attractions play
in supporting jobs, tourism and economic growth.
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers
confirming the six-million-square-metre site will become a Global Village after the event closes.
The owner of one of Australia's best-known waterparks has acquired a major competitor,
creating a new attractions business spanning two of the country's largest visitor destinations.
The Toverland theme park in the Netherlands has announced a €98m expansion programme
that will add a resort, new attractions and staff facilities as it pursues plans to become a multi-
day destination.
+ More news
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