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Job opportunities with Sea Life
Retail Team Leader (Maternity Cover)
Sea Life
Salary: Competitive
Job location: Birmingham, UK
We are the National SEA LIFE Centre in Birmingham and we are part of the magical Merlin Entertainments!

Right now we’re on the lookout for a Retail Team Leader (Maternity Cover) to help deliver a first class memorable experience to every visitor.

About the role
The role of Retail Team Leader is, first and foremost, a customer service role. You will provide a first class experience to the visitor through consistent delivery of excellent customer service, visitor interaction and the provision of smooth operation of our commercial area.

We are looking for a confident and enthusiastic team leader to assist with the management and coordination of our Commercial Operations team. Main areas of responsibility will include merchandising and display presentation, ensuring that budgeted spends are achieved and general stock management. You will be liaising with vending machine providers, ordering stock and managing the games operations. You will also ensure that all business KPI’s are being achieved but above all you will motivate the team with the ability to lead by example to provide an incredible day out for our thousands of visitors. This will include supporting in the management of a small team of hosts, as well as supporting the overall operation on a roster basis.

This role is a Fixed Term Maternity Cover hourly paid position, contracted up until 31st May 2020. Hours are Full Time with a minimum guarantee of 25 hours per week (averaged over a rolling 17 week period). Given the 7 day nature of the visitor attraction business, there will be a need for regular weekend and bank holiday working, so you’ll need to be flexible with regards to working days and hours.

About you
Ideally you will have previous team leader/supervisory experience in a fast-moving, customer oriented environment - giving you the ability to think on your feet and solve problems creatively. You will have experience of delivering excellent customer service on a face to face basis (ideally from within a sales, retail, hospitality or entertainments background).

You will need to be a role model for the commercial team, leading by example, setting the high standards expected in this department. You will be able to motivate, organise and ‘think on your feet', taking ownership of issues that may rise. Naturally, you are a reliable customer focused team player and will take pride in ensuring that you are consistently delivering a service that goes above and beyond.

About the benefits
Alongside an hourly rate of £8.75, we also offer a great benefits package including a Merlin Magic pass (after 6 weeks service) which gives you free admission to all of Merlin’s attractions worldwide, Employee Assistance Programme, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

Perhaps the biggest benefit of joining us however is the amazing opportunities to advance your career. Merlin is a large, global, expanding business, with no end of senior operational, or general management roles, so for an ambitious and talented individual looking to go much further with their career, we can provide the opportunities and the support to help you realise your potential.

About us
SEA LIFE Birmingham takes its visitors on a fascinating tour of freshwater and marine life, inspiring and educating the next generation to love and conserve our planet’s aquatic creatures. Its one-million-litre ocean tank houses green sea turtles, blacktip reef sharks and tropical reef fish with a fully transparent underwater tunnel. Dive in and witness the fascinating Jellyfish up close at our Jelly Invaders exhibit. The centre is also home to a colony of cheeky Gentoo penguins. We are a living, breathing, interactive habitat that's all about immersing visitors in the experience. There are plenty of opportunities to learn about the threats facing marine life and what you can do to help as you explore with us.

APPLY NOW
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©Cybertrek 2019
Jobs . News . Products . Magazine
Job opportunities with Sea Life
Retail Team Leader (Maternity Cover)
Sea Life
Salary: Competitive
Job location: Birmingham, UK
We are the National SEA LIFE Centre in Birmingham and we are part of the magical Merlin Entertainments!

Right now we’re on the lookout for a Retail Team Leader (Maternity Cover) to help deliver a first class memorable experience to every visitor.

About the role
The role of Retail Team Leader is, first and foremost, a customer service role. You will provide a first class experience to the visitor through consistent delivery of excellent customer service, visitor interaction and the provision of smooth operation of our commercial area.

We are looking for a confident and enthusiastic team leader to assist with the management and coordination of our Commercial Operations team. Main areas of responsibility will include merchandising and display presentation, ensuring that budgeted spends are achieved and general stock management. You will be liaising with vending machine providers, ordering stock and managing the games operations. You will also ensure that all business KPI’s are being achieved but above all you will motivate the team with the ability to lead by example to provide an incredible day out for our thousands of visitors. This will include supporting in the management of a small team of hosts, as well as supporting the overall operation on a roster basis.

This role is a Fixed Term Maternity Cover hourly paid position, contracted up until 31st May 2020. Hours are Full Time with a minimum guarantee of 25 hours per week (averaged over a rolling 17 week period). Given the 7 day nature of the visitor attraction business, there will be a need for regular weekend and bank holiday working, so you’ll need to be flexible with regards to working days and hours.

About you
Ideally you will have previous team leader/supervisory experience in a fast-moving, customer oriented environment - giving you the ability to think on your feet and solve problems creatively. You will have experience of delivering excellent customer service on a face to face basis (ideally from within a sales, retail, hospitality or entertainments background).

You will need to be a role model for the commercial team, leading by example, setting the high standards expected in this department. You will be able to motivate, organise and ‘think on your feet', taking ownership of issues that may rise. Naturally, you are a reliable customer focused team player and will take pride in ensuring that you are consistently delivering a service that goes above and beyond.

About the benefits
Alongside an hourly rate of £8.75, we also offer a great benefits package including a Merlin Magic pass (after 6 weeks service) which gives you free admission to all of Merlin’s attractions worldwide, Employee Assistance Programme, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!

Perhaps the biggest benefit of joining us however is the amazing opportunities to advance your career. Merlin is a large, global, expanding business, with no end of senior operational, or general management roles, so for an ambitious and talented individual looking to go much further with their career, we can provide the opportunities and the support to help you realise your potential.

About us
SEA LIFE Birmingham takes its visitors on a fascinating tour of freshwater and marine life, inspiring and educating the next generation to love and conserve our planet’s aquatic creatures. Its one-million-litre ocean tank houses green sea turtles, blacktip reef sharks and tropical reef fish with a fully transparent underwater tunnel. Dive in and witness the fascinating Jellyfish up close at our Jelly Invaders exhibit. The centre is also home to a colony of cheeky Gentoo penguins. We are a living, breathing, interactive habitat that's all about immersing visitors in the experience. There are plenty of opportunities to learn about the threats facing marine life and what you can do to help as you explore with us.

APPLY NOW
Other vacancies with Sea Life
Digital Marketing Specialist
Salary: Competitive Location: Tempe, Arizona, USA
PR Manager
Salary: Competitive Location: Chertsey, UK
Marketing Insights Manager
Salary: Competitive Location: Orlando, Florida, USA
Seasonal Operations Trainer
Salary: Competitive Location: Yonkers, NY, USA
Commercial Team Lead
Salary: Competitive Location: Auburn Hills, Michigan, USA
Addetto Ristorazione
Salary: Location: Verona, VR, Italy
Head of Marketing
Salary: Competitive Location: New York, NY, USA
Brand Ambassador
Salary: Competitive Location: New York, NY, USA
Events and Education Manager
Salary: Competitive Location: Carlsbad, California, USA
Guest Experience Manager - Operations
Salary: Competitive Location: Orlando, Florida, USA
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2019

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS