PRODUCT NEWS
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| Gateway introduces contactless payment at the Royal Botanic Gardens, Kew |
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| 14 Sep 2015 . BY Kate Corney |
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| Kew’s Palm House is one of the most important surviving Victorian iron and glass structures in the world |
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Gateway Ticketing Systems UK has introduced card transactions using contactless payments including Apple Pay, following a trial at iconic British attraction The Royal Botanic Gardens Kew.
The implementation is designed to reduce queuing times and improve the customer experience at Kew Gardens and other users, including the Houses of Parliament and The V&A Museum.
During the trial with Kew the contactless limit was set as £20, which is being increased to £30, and Kew processed 8 per cent of card transactions using contactless technology, reducing till transaction times by one working day per month.
Contactless transaction fees are usually lower than traditional chip and pin payments and are becoming increasingly popular with customers and businesses.
Lisa Woodward, head of operations at the Royal Botanic Gardens, Kew, said: “We
were very happy to see how easy it was to upgrade to contactless, and we are delighted to
give our customers greater flexibility with their payments. This in turn has helped reduce
transaction time, and so everyone wins.”
The new technology is set to be used for all Gateway customers in future.
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