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NEWS
Top UK attractions falling short on disabled access: report
POSTED 18 Aug 2014 . BY Jak Phillips
Mark Harper has urged UK attractions operators to improve provisions for disabled people Credit: UK Home Office
A survey of the UK’s top attractions has thrown up a number of concerns regarding accessibility, prompting the minister for disabled people to call for a collective raising of standards.

Disability charity Vitalise contacted the UK’s top 100 attractions – based on visitor statistics from the Association of Leading Visitor Attractions – to gauge how well people with disabilities are accommodated across the UK’s top sites. Of the 52 attractions which responded, the survey found:

• 63 per cent of attractions said they were not fully wheelchair accessible
• Of the 27 venues that charged for entry, 44 per cent offered no discount at all for disabled people
• Hoists were available in 19 per cent of places, a facility which Vitalise describe as "an indispensable item for some disabled guests"
• 25 per cent did not have fully accessible approaches to their doors, including from parking areas
• 13 per cent of Britain's most popular tourist attractions said all their staff had disability awareness training
• 26 per cent of attractions did not have accessibility information available on their websites

The results prompted minister for disabled people Mark Harper to urge attractions to up their game, also pointing out that businesses "were missing a trick" from a financial perspective by not being fully accessible.

"Everyone needs and deserves to enjoy a summer holiday – and people with disabilities are no exception. I'm calling on everyone in the British tourist industry to look at what more they can do to better cater for disabled travellers," said Harper.

"There are eleven million people with a disability in Britain and they have a combined spending power of £80bn.

"Britain is also visited by 32m people from abroad every year. So, as part of our long-term economic plan, improving the accessibility of hotels and self-catering apartments and tourist attractions for disabled travellers is a no-brainer."

Vitalise’s chief executive Chris Simmonds said that the findings show Britain's tourist attractions are “not taking accessibility seriously,” adding that for many sites, the issue is equally about being able to provide clearer information of what the attraction can offer.

“Venues need to work just as hard on how they communicate essential accessibility information to people with disabilities,” said Simmonds. “Our own research shows two thirds of disabled people decide against visiting attractions because of a lack of clear information about how accessible it is.”
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NEWS
Top UK attractions falling short on disabled access: report
POSTED 18 Aug 2014 . BY Jak Phillips
Mark Harper has urged UK attractions operators to improve provisions for disabled people Credit: UK Home Office
A survey of the UK’s top attractions has thrown up a number of concerns regarding accessibility, prompting the minister for disabled people to call for a collective raising of standards.

Disability charity Vitalise contacted the UK’s top 100 attractions – based on visitor statistics from the Association of Leading Visitor Attractions – to gauge how well people with disabilities are accommodated across the UK’s top sites. Of the 52 attractions which responded, the survey found:

• 63 per cent of attractions said they were not fully wheelchair accessible
• Of the 27 venues that charged for entry, 44 per cent offered no discount at all for disabled people
• Hoists were available in 19 per cent of places, a facility which Vitalise describe as "an indispensable item for some disabled guests"
• 25 per cent did not have fully accessible approaches to their doors, including from parking areas
• 13 per cent of Britain's most popular tourist attractions said all their staff had disability awareness training
• 26 per cent of attractions did not have accessibility information available on their websites

The results prompted minister for disabled people Mark Harper to urge attractions to up their game, also pointing out that businesses "were missing a trick" from a financial perspective by not being fully accessible.

"Everyone needs and deserves to enjoy a summer holiday – and people with disabilities are no exception. I'm calling on everyone in the British tourist industry to look at what more they can do to better cater for disabled travellers," said Harper.

"There are eleven million people with a disability in Britain and they have a combined spending power of £80bn.

"Britain is also visited by 32m people from abroad every year. So, as part of our long-term economic plan, improving the accessibility of hotels and self-catering apartments and tourist attractions for disabled travellers is a no-brainer."

Vitalise’s chief executive Chris Simmonds said that the findings show Britain's tourist attractions are “not taking accessibility seriously,” adding that for many sites, the issue is equally about being able to provide clearer information of what the attraction can offer.

“Venues need to work just as hard on how they communicate essential accessibility information to people with disabilities,” said Simmonds. “Our own research shows two thirds of disabled people decide against visiting attractions because of a lack of clear information about how accessible it is.”
RELATED STORIES
MORE NEWS
Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
Disney confirms US$30 billion investment programme as it highlights its economic impact
Disney has reaffirmed its commitment to investing US$30 billion in its US parks and cruise business by 2033, using new America250 celebrations to underline the role its attractions play in supporting jobs, tourism and economic growth.
Expo 2030 Riyadh will create a permanent global destination
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers confirming the six-million-square-metre site will become a Global Village after the event closes.
Australian waterpark acquisition creates new leisure attractions group
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COMPANY PROFILES
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
Taylor Made Designs

Founded in 1993, Taylor Made Designs supply corporate clothing and brand-enhancing merchandise to [more...]
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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Tel: +44 (0)1462 431385

©Cybertrek 2026

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LEISURE MEDIA MAGAZINES
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