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Do you have a strong opinion or disagree with somebody else’s views on the industry? If so, we’d love to hear from you – email: [email protected]



Creating welcoming community ‘health hubs’ must be our focus
Malcolm McPhail CEO Life Leisure

I read with great interest Liz Terry’s passionate letter in HCM April 14 (p3)– particularly her comments that, as an industry, we must “aim to get more people from deprived areas really engaged in an active, healthy lifestyle. Anything less is patronising and cynical”.

Stockport is a microcosm of the UK, with some very wealthy areas and some very deprived wards, and a 14-year disparity in life expectancy. Life Leisure has set about addressing this head on.

Five years ago, our Avondale Leisure Centre in Edgeley (one of the most deprived wards) was offering a poor range of facilities, cost the local authority around £170,000 a year, and was not meeting the needs of the community. Now, five years later – following only a modest facility upgrade but a massive investment in the range, reach and quality of public health initiatives – membership has doubled and the site is no longer a financial burden. This has been possible thanks to partnership work with local public health providers including GPs, charities and community groups. Most gratifying is that our members in 2014 do not regard themselves as members of a gym; they come to the community ‘health hub’ where they are welcomed and encouraged by our team, and no longer fear exercise.

Our industry must help find a solution to the problem of inactivity, but we mustn’t wait for that ‘silver bullet’ to be provided by someone else. We’ve had the ‘5 x 30’ and Change4Life campaigns: the ball’s now in our court to turn these into real, welcoming opportunities to get people exercising. A range of public health programmes already exists, with a market waiting and wanting to take part. Our job isn’t to reinvent the wheel: it’s to liaise with health providers, to facilitate, to communicate, and to use our facilities as welcoming health hubs for all.


 


© shutterstock.com / wavebreakmedia

Operators must set their facilities up to be welcoming ‘health hubs’ for all

Investing in managers is crucial to our success
Nigel Wallace Client services director Lifetime

I’m pleased to see HCM is featuring a series of articles on management in the health and fitness industry. Management is certainly a buzzword of the moment – there are clearly talented professionals in our sector, but we can’t assume that all are pre-programmed to be strong leaders. It’s our responsibility, as an industry, to provide those with ambitions to manage and lead staff with the support and resources to drive their careers and their business forward.

I vividly remember Liz Terry’s announcement at last year’s Health Club Awards that there’s a dire need for tailored, effective training for managers in the industry. As a training provider, this struck a chord and served as a catalyst to further develop our partnership with the Institute of Leadership Management. We now have 28 professionals completing the ILM Level 3 in Effective Management, which has been tailored specifically for the fitness industry.

It’s not enough to deliver generic course content: training must be aligned to scenarios that directly impact the daily lives of our managers. Only then will we have leaders who inspire their peers, manage successful clubs and engage more people in active, healthy lifestyles.


 


© shutterstock.com / andresr

Training must be tailored to help our leaders engage more people
COMPANY PROFILES
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

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The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

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Letters
Write to reply

Do you have a strong opinion or disagree with somebody else’s views on the industry? If so, we’d love to hear from you – email: [email protected]



Creating welcoming community ‘health hubs’ must be our focus
Malcolm McPhail CEO Life Leisure

I read with great interest Liz Terry’s passionate letter in HCM April 14 (p3)– particularly her comments that, as an industry, we must “aim to get more people from deprived areas really engaged in an active, healthy lifestyle. Anything less is patronising and cynical”.

Stockport is a microcosm of the UK, with some very wealthy areas and some very deprived wards, and a 14-year disparity in life expectancy. Life Leisure has set about addressing this head on.

Five years ago, our Avondale Leisure Centre in Edgeley (one of the most deprived wards) was offering a poor range of facilities, cost the local authority around £170,000 a year, and was not meeting the needs of the community. Now, five years later – following only a modest facility upgrade but a massive investment in the range, reach and quality of public health initiatives – membership has doubled and the site is no longer a financial burden. This has been possible thanks to partnership work with local public health providers including GPs, charities and community groups. Most gratifying is that our members in 2014 do not regard themselves as members of a gym; they come to the community ‘health hub’ where they are welcomed and encouraged by our team, and no longer fear exercise.

Our industry must help find a solution to the problem of inactivity, but we mustn’t wait for that ‘silver bullet’ to be provided by someone else. We’ve had the ‘5 x 30’ and Change4Life campaigns: the ball’s now in our court to turn these into real, welcoming opportunities to get people exercising. A range of public health programmes already exists, with a market waiting and wanting to take part. Our job isn’t to reinvent the wheel: it’s to liaise with health providers, to facilitate, to communicate, and to use our facilities as welcoming health hubs for all.


 


© shutterstock.com / wavebreakmedia

Operators must set their facilities up to be welcoming ‘health hubs’ for all

Investing in managers is crucial to our success
Nigel Wallace Client services director Lifetime

I’m pleased to see HCM is featuring a series of articles on management in the health and fitness industry. Management is certainly a buzzword of the moment – there are clearly talented professionals in our sector, but we can’t assume that all are pre-programmed to be strong leaders. It’s our responsibility, as an industry, to provide those with ambitions to manage and lead staff with the support and resources to drive their careers and their business forward.

I vividly remember Liz Terry’s announcement at last year’s Health Club Awards that there’s a dire need for tailored, effective training for managers in the industry. As a training provider, this struck a chord and served as a catalyst to further develop our partnership with the Institute of Leadership Management. We now have 28 professionals completing the ILM Level 3 in Effective Management, which has been tailored specifically for the fitness industry.

It’s not enough to deliver generic course content: training must be aligned to scenarios that directly impact the daily lives of our managers. Only then will we have leaders who inspire their peers, manage successful clubs and engage more people in active, healthy lifestyles.


 


© shutterstock.com / andresr

Training must be tailored to help our leaders engage more people
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A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
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Shedd Aquarium upgrades its visitor experience with new Immersion Theater
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx- Iwerks, as part of a wider strategy to enhance the guest experience and create additional revenue opportunities.
UK government cuts VAT on attractions to boost summer visitor economy
The UK government has announced a temporary reduction in VAT on visitor attractions and children’s meals as part of a summer cost-of-living support package designed to stimulate the visitor economy and encourage family days out.
Joy as a radical act: Yinka Ilori launches solo exhibition celebrating the rebellious power of spreading happiness
As designer Yinka Ilori prepares for his first solo gallery show in London, he speaks exclusively to CLADmag about his mission to spread joy, the power of play, and his bold approach to using colour (including the colours you won’t see in his work).
Government of Thailand reveals it is courting major theme park operators
The government of Thailand is exploring plans for a THB300bn (£6.3bn, US$8.3bn) entertainment complex in the country’s Eastern Economic Corridor (EEC), with officials proposing a large-scale theme park and sports destination as part of a broader tourism and economic development strategy.
+ More news   
 
COMPANY PROFILES
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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LEISURE MEDIA WEBSITES
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