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NEWS
ETOA: Three 'major' issues for UK tourism
POSTED 15 Mar 2011 . BY Pete Hayman
ETOA said tourists from long-haul markets were being put off the UK
The European Tour Operators Association (ETOA) has warned of a drop in the number of inbound visitors to the UK after highlighting three "major" issues facing the sector.

High taxation; an "arrogant and racist" visa regime; and the impact of the Olympic Games have all been identified as challenges for the UK tourism industry.

ETOA has claimed that UK-based companies working to sell the country as a tourist destination overseas currently face a "huge" disadvantage due to tax regulations.

Under the Tour Operators' Margin Scheme, domestic firms incur a levy on the investment made in the sale and delivery of visitors to the UK.

The UK's visa regime also came under fire from ETOA, which said that more than 300,000 long-haul visitors had been put off visiting Britain due to bureaucracy.

ETOA executive director Tom Jenkins said: "The new Tourism Strategy, launched ten days ago, acknowledges that there are difficulties. But the scale of the problem is such that it is not addressed by issuing guidance notes for applicants in their own language.

"The cost to the UK in foreign exports is between a half and three quarters of £1bn per year. Thousands of jobs are being lost though this surly and alienating stance towards our customers."

ETOA also claimed that hotel operators were "wrong" to expect benefits from London hosting the 2012 Olympic Games.

The association said that the Games would "deter" normal tourists, while Olympic organisers had eaten up to 22,000 rooms at below market rates for the duration of the event.

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NEWS
ETOA: Three 'major' issues for UK tourism
POSTED 15 Mar 2011 . BY Pete Hayman
ETOA said tourists from long-haul markets were being put off the UK
The European Tour Operators Association (ETOA) has warned of a drop in the number of inbound visitors to the UK after highlighting three "major" issues facing the sector.

High taxation; an "arrogant and racist" visa regime; and the impact of the Olympic Games have all been identified as challenges for the UK tourism industry.

ETOA has claimed that UK-based companies working to sell the country as a tourist destination overseas currently face a "huge" disadvantage due to tax regulations.

Under the Tour Operators' Margin Scheme, domestic firms incur a levy on the investment made in the sale and delivery of visitors to the UK.

The UK's visa regime also came under fire from ETOA, which said that more than 300,000 long-haul visitors had been put off visiting Britain due to bureaucracy.

ETOA executive director Tom Jenkins said: "The new Tourism Strategy, launched ten days ago, acknowledges that there are difficulties. But the scale of the problem is such that it is not addressed by issuing guidance notes for applicants in their own language.

"The cost to the UK in foreign exports is between a half and three quarters of £1bn per year. Thousands of jobs are being lost though this surly and alienating stance towards our customers."

ETOA also claimed that hotel operators were "wrong" to expect benefits from London hosting the 2012 Olympic Games.

The association said that the Games would "deter" normal tourists, while Olympic organisers had eaten up to 22,000 rooms at below market rates for the duration of the event.

MORE NEWS
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
+ More news   
 
COMPANY PROFILES
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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©Cybertrek 2026

ABOUT LEISURE MEDIA
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