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PRODUCT NEWS
Family business celebrates 40 years as leading ticketing solutions provider
08 Nov 2021 . BY Megan Whitby
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating its 40th birthday this year.

TOR Systems has undergone many changes since its inception in 1981, but the core values of service and people have remained central to the success of the ticketing solutions business.

Daniel Jordan, TOR’s managing director, said: “We’re delighted to be celebrating our 40th anniversary as the UK’s leading ticketing solution supplier. We built our company on honesty, loyalty and customer service and that ethos continues to this day.”

The Stoke-on-Trent-based company started life as an operator rather than a supplier and created a system that met its own requirements, which in turn provided a solution for the wider industry.

It was set up by Jordan’s parents John and Grace after they moved to Stoke from London, where John had worked as a filmmaker in the 1970s.

John set up Stoke Film Theatre – which is still based at Staffordshire University today – and on the opening night of the arthouse cinema, he realised that ticket receipts were taking far too long to print.

He needed a solution and together with a team of technical experts, he devised the fastest ticket printer in the world, which boasted its first client as Wembley Stadium in 1982.

Many top-flight football clubs including Liverpool and Everton followed suit and when top UK attraction Alton Towers also came on board in 1984, TOR’s reputation as a leading ticketing solutions provider was firmly established.

The biggest change during the 40 years has been the increase in advance bookings, and TOR continues to work on new technology to assist customers and reduce their need for manual or timely processes.

Current customers include top UK attractions such as the British Museum and the Imperial War Museums, with which TOR has upheld a consistent professional relationship for two decades.

TOR’s mission statement is to improve the visitor experience at visitor attractions, with positive customer engagement through effective ticketing, retail, membership, booking and CRM systems.

These systems create excellent platforms to build solid operational processes and procedures, yielding positive commercial results for its clients.

Jordan added: “I’m delighted to have happy, loyal customers that want to stay with us, and that also applies to our loyal team members.

“I’m very proud of the ethos of the company which has been built on over the years – Dad would be very happy with the company and the product and services it offers.”

The TOR team has already enjoyed a privately chartered canal boat trip as part of their 40th birthday celebrations and plans for a Christmas party are also taking shape.

TOR Systems through the decades
1981-1991
• The company was formed by John and Grace Jordan.
• Fastest ticket printer in the world went to market – first client Wembley stadium in 1982.
• First ticketing installed – Alton Towers in 1984.
• ‘Speed Box System’ moved onto Microsoft’s DOS platform in 1988.

1991 – 2010
• Daniel Jordan joined TOR – 1993.
• Natural History Museum client won – live within 4 weeks.
• British Museum client won – 1999.
• John Jordan retires – Daniel Jordan becomes managing director – 2005.
• MaximWeb online ticketing platform went to market – 2007.

2011– 2020
• Fidelity Systems stock management partner – went live 2015.
• MaximWeb ‘responsive’ platform to the marketplace – 2016.
• Developed a series of portals for trade, group, and members – 2017.
• Maxim ‘Cloud’ solution to the marketplace to replace Windows Maxim – 2018.
• Cloud Hosting partner Millenia brought on board – 2019.

2021
• New customer BeWILDerwood Cheshire opens for the first time in the middle of the pandemic.
• New online platform due to the marketplace.




PRODUCT NEWS
AromaPrime releases most popular scents
Themed scent company AromaPrime has released its top 10 ‘weird and wacky’ smells over the past few years.
Billings Productions supplies dinosaurs to Columbus Zoo and Library
Provider of life-size animatronic dinosaurs Billings Productions has provided a Megalosaurus, Stegosaurus, and Triceratops for the atrium of Columbus Metropolitan Main Library, Columbus, US as part of a special autumn programme of activities.
Simworx unveils new cops and robbers ride concept
Attractions developer Simworx has teamed up with themed entertainment designers Katapult to design a cops and robbers themed ride concept for Simworx’s Automatic Guided Vehicle (AGV) Dark Ride.
Vennersys upgrades Clevedon Pier’s ticketing system
Integrated ticketing and visitor management firm Vennersys was asked by the Clevedon Pier & Heritage Trust board to update their ticketing management system.
Eden project uses drones to spell out climate change warning
Almost 300 drones were used to signal an environmental message above the Eden Project’s biomes, during the UN Climate Change Conference (COP26).
Jaffe Holden helps bring Academy Museum of Motion Pictures alive
Acoustical consulting firm Jaffe Holden provided architectural acoustics and audio/video design services for the recently opened Academy Museum of Motion Pictures in LA, US.
Aardman collaborates with gaming venues to launch immersive Shaun the Sheep experience
Animation studio Aardman has announced a partnership with immersive group gaming experience providers Electric Gamebox to launch a game featuring Shaun the Sheep.
Giving the Gift of an experience has limitless benefits
As we emerge from the clutches of Covid and our freedom of movement is fully restored, giving the gift of an experience is more appealing than ever before.
Willen Lake, Milton Keynes’ most popular park is looking for two new voluntary, non-executive directors
Willen Lake is Milton Keynes’ most popular park and is home to a host of watersports and activities for the whole family. It has more than a million visitors a year, drawing people from all over the UK.
Future-proofing ticketing solutions with TOR Systems
TOR Systems, the UK’s leading ticketing, booking and CRM solutions provider, is urging tourism and heritage companies to future proof their ticketing solutions when procuring in the wake of the pandemic.
Vantage digitises Atlantis Dubai’s aquatic theme park guest journey
Entertainment destination Atlantis Dubai has chosen Vantage’s smart software platform to help it deliver a personalised and frictionless experience for guests at its aquatic theme park Aquaventure.
Maurer Rides presents Lost in the Maze coaster to challenge rider’s reaction skills
Maurer Rides has unveiled Lost in the Maze – a new interactive indoor roller coaster experience using patented Spike technology.
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COMPANY PROFILES
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Founded in 1966, the Antonio Zamperla SPA is privately owned by Mr Alberto Zamperla. Located in Vi [more...]
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Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
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The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
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We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
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FEATURED SUPPLIER

Attractions industry to reunite this September at IAAPA Expo Europe in London
For the first time in more than a decade, industry leaders from across the global attractions industry will once again gather in London as part of the annual IAAPA Expo Europe, the sector’s premier international event. [more...]
VIDEO GALLERY

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CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

01-07 Dec 2022

World Leisure Congress 2022

tbc, Dunedin, New Zealand
05-07 Dec 2022

East Cape Futures

Hotel Palmas de Cortez, Los Barriles, Mexico
+ More diary  
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©Cybertrek 2022
Jobs    News   Products   Magazine
PRODUCT NEWS
Family business celebrates 40 years as leading ticketing solutions provider
08 Nov 2021 . BY Megan Whitby
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating its 40th birthday this year.

TOR Systems has undergone many changes since its inception in 1981, but the core values of service and people have remained central to the success of the ticketing solutions business.

Daniel Jordan, TOR’s managing director, said: “We’re delighted to be celebrating our 40th anniversary as the UK’s leading ticketing solution supplier. We built our company on honesty, loyalty and customer service and that ethos continues to this day.”

The Stoke-on-Trent-based company started life as an operator rather than a supplier and created a system that met its own requirements, which in turn provided a solution for the wider industry.

It was set up by Jordan’s parents John and Grace after they moved to Stoke from London, where John had worked as a filmmaker in the 1970s.

John set up Stoke Film Theatre – which is still based at Staffordshire University today – and on the opening night of the arthouse cinema, he realised that ticket receipts were taking far too long to print.

He needed a solution and together with a team of technical experts, he devised the fastest ticket printer in the world, which boasted its first client as Wembley Stadium in 1982.

Many top-flight football clubs including Liverpool and Everton followed suit and when top UK attraction Alton Towers also came on board in 1984, TOR’s reputation as a leading ticketing solutions provider was firmly established.

The biggest change during the 40 years has been the increase in advance bookings, and TOR continues to work on new technology to assist customers and reduce their need for manual or timely processes.

Current customers include top UK attractions such as the British Museum and the Imperial War Museums, with which TOR has upheld a consistent professional relationship for two decades.

TOR’s mission statement is to improve the visitor experience at visitor attractions, with positive customer engagement through effective ticketing, retail, membership, booking and CRM systems.

These systems create excellent platforms to build solid operational processes and procedures, yielding positive commercial results for its clients.

Jordan added: “I’m delighted to have happy, loyal customers that want to stay with us, and that also applies to our loyal team members.

“I’m very proud of the ethos of the company which has been built on over the years – Dad would be very happy with the company and the product and services it offers.”

The TOR team has already enjoyed a privately chartered canal boat trip as part of their 40th birthday celebrations and plans for a Christmas party are also taking shape.

TOR Systems through the decades
1981-1991
• The company was formed by John and Grace Jordan.
• Fastest ticket printer in the world went to market – first client Wembley stadium in 1982.
• First ticketing installed – Alton Towers in 1984.
• ‘Speed Box System’ moved onto Microsoft’s DOS platform in 1988.

1991 – 2010
• Daniel Jordan joined TOR – 1993.
• Natural History Museum client won – live within 4 weeks.
• British Museum client won – 1999.
• John Jordan retires – Daniel Jordan becomes managing director – 2005.
• MaximWeb online ticketing platform went to market – 2007.

2011– 2020
• Fidelity Systems stock management partner – went live 2015.
• MaximWeb ‘responsive’ platform to the marketplace – 2016.
• Developed a series of portals for trade, group, and members – 2017.
• Maxim ‘Cloud’ solution to the marketplace to replace Windows Maxim – 2018.
• Cloud Hosting partner Millenia brought on board – 2019.

2021
• New customer BeWILDerwood Cheshire opens for the first time in the middle of the pandemic.
• New online platform due to the marketplace.




PRODUCT NEWS
AromaPrime releases most popular scents
Themed scent company AromaPrime has released its top 10 ‘weird and wacky’ smells over the past few years.
Billings Productions supplies dinosaurs to Columbus Zoo and Library
Provider of life-size animatronic dinosaurs Billings Productions has provided a Megalosaurus, Stegosaurus, and Triceratops for the atrium of Columbus Metropolitan Main Library, Columbus, US as part of a special autumn programme of activities.
Simworx unveils new cops and robbers ride concept
Attractions developer Simworx has teamed up with themed entertainment designers Katapult to design a cops and robbers themed ride concept for Simworx’s Automatic Guided Vehicle (AGV) Dark Ride.
Vennersys upgrades Clevedon Pier’s ticketing system
Integrated ticketing and visitor management firm Vennersys was asked by the Clevedon Pier & Heritage Trust board to update their ticketing management system.
Eden project uses drones to spell out climate change warning
Almost 300 drones were used to signal an environmental message above the Eden Project’s biomes, during the UN Climate Change Conference (COP26).
Jaffe Holden helps bring Academy Museum of Motion Pictures alive
Acoustical consulting firm Jaffe Holden provided architectural acoustics and audio/video design services for the recently opened Academy Museum of Motion Pictures in LA, US.
Aardman collaborates with gaming venues to launch immersive Shaun the Sheep experience
Animation studio Aardman has announced a partnership with immersive group gaming experience providers Electric Gamebox to launch a game featuring Shaun the Sheep.
Willen Lake, Milton Keynes’ most popular park is looking for two new voluntary, non-executive directors
Willen Lake is Milton Keynes’ most popular park and is home to a host of watersports and activities for the whole family. It has more than a million visitors a year, drawing people from all over the UK.
Future-proofing ticketing solutions with TOR Systems
TOR Systems, the UK’s leading ticketing, booking and CRM solutions provider, is urging tourism and heritage companies to future proof their ticketing solutions when procuring in the wake of the pandemic.
Vantage digitises Atlantis Dubai’s aquatic theme park guest journey
Entertainment destination Atlantis Dubai has chosen Vantage’s smart software platform to help it deliver a personalised and frictionless experience for guests at its aquatic theme park Aquaventure.
Maurer Rides presents Lost in the Maze coaster to challenge rider’s reaction skills
Maurer Rides has unveiled Lost in the Maze – a new interactive indoor roller coaster experience using patented Spike technology.
Red Raion and Leolandia announce partnership
Red Raion, the CGI studio specialised in media-based attractions, has announced its partnership with the popular Italian theme park Leolandia.
+ More products   
 
COMPANY PROFILES
Antonio Zamperla Spa

Founded in 1966, the Antonio Zamperla SPA is privately owned by Mr Alberto Zamperla. Located in Vi [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
instantprint

We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
+ More profiles  
FEATURED SUPPLIER

Attractions industry to reunite this September at IAAPA Expo Europe in London
For the first time in more than a decade, industry leaders from across the global attractions industry will once again gather in London as part of the annual IAAPA Expo Europe, the sector’s premier international event. [more...]
VIDEO GALLERY

Proslide Tech Inc - ProSlide's all-in-one waterplay entertainment center
RideHOUSE is an iconic waterplay complex purposefully designed for young kids and families to enjoy. Find out more...
More videos:
Red Raion TV - Opening Event: FICO Eataly World – Red Raion
Red Raion Showreel 2021 – Red Raion
Red Raion TV - Testimonial: Leolandia – Red Raion
+ More videos  

CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

01-07 Dec 2022

World Leisure Congress 2022

tbc, Dunedin, New Zealand
05-07 Dec 2022

East Cape Futures

Hotel Palmas de Cortez, Los Barriles, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

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