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NEWS
Attractions Review 2019: September
POSTED 27 Dec 2019 . BY Andy Knaggs
Part of the new visitor experience at the Empire State Building harks back to the classic 1930s film King Kong
It has been another momentous year in the attractions industry, and Attractions Management has been there reporting the big news, good and bad, all the way. After yesterday's look at the events of August 2019, today we move on to September 2019, considering some of the biggest stories that made the headlines that month.

King Kong was to the fore as the Empire State Building, one of New York's most iconic landmarks, unveiled its new visitor experience. Disney batted away lower than expected visitor numbers following its launch of Galaxy's Edge, and in the UK, Chester Zoo looked to bring a touch of the African savannah to the north-west of England.

No sweat for Disney over visitor numbers

With the launch of Star Wars: Galaxy's Edge at Disneyland in California, significant attendance increases were expected. However, initial visitor figures fell well short of expectations, with attendance dropping by 3 per cent, drawing comment from Disney’s parks and resorts chair Bob Chapek in September 2019.

While Disney chair Bob Iger blamed the decline on visitors staying away because of expected overcrowding, hotel price increases and a significant increase in entry fees for the park, Chapek told CNBC that a lack of extremely long lines despite the hugely hyped launch was a good thing for both Disney and its customers, and that a 10-hour queue line should be seen "as a sign of failure".

The reference to 10-hour waits was interpreted as a swipe at Hagrid's Magical Creatures Motorbike Adventure – a new rollercoaster at Universal's Island of Adventure in Orlando – where visitor reports following launch suggested queues for the ride were more than 10 hours long.

Empire State experience reimagined

A new observatory experience at the Empire State Building was completed in September 2019, following a multi-phase redevelopment costing US$165m (€149m, £128m).

The visitor experience at the iconic New York City landmark has been reimagined by design firm Thinc, with a new visitor entrance, a glassed-in observation deck on the 102nd floor, and galleries that tell the story of the Empire State Building and its impact on pop-culture over the last 90 years.

Tom Hennes, principal at Thinc, said: "From start to finish, we made the whole thing experiential. The aim was to create memorable moments that visitors could hang onto, really treasure and really associate with the Empire State Building. It clearly had to involve its construction and its place in popular culture, but we wanted to look at life inside as well."

Most importantly, King Kong is present, with his eyes peering menacingly through a set of 1930s windows as his gigantic fingers break through the walls.

Chester's African savannah

Chester Zoo received approval to its plans to build an extensive African savannah habitat as part of its 217-acre expansion masterplan.

The expansion – called the Grasslands – could open in 2022, and will feature multiple rare and endangered species including zebras, giraffes, antelopes and ostriches, while existing buildings will be transformed into 28 lodges,14 tents and a restaurant, which gives visitors a view of the new area.

The project will boost the zoo’s work to prevent species extinction, with the creation of conservation breeding facilities, and more natural habitats for endangered animals. Plans also include an option for the zoo to develop overnight accommodation which would incorporate an additional 42 traditional discreet African-themed lodges overlooking the Grasslands.

Check back with Attractions Management tomorrow for a look back at the highlights from October
Fans queued overnight in Orlando for the launch of the Florida version of Galaxy's Edge
The English savannah? Chester Zoo plans to build an African grasslands habitat
RELATED STORIES
  Thinc transforms iconic Empire State Building with new visitor experience


Work was recently completed inside the Empire State Building, with design firm Thinc creating a spectacular reimagining of the iconic New York City landmark's popular observatory experience.
  Chester Zoo gets approval for major Grasslands expansion


Chester Zoo has had plans approved to build an extensive African savannah habitat adjacent to a wide range of accommodation in the form of lodges and safari tents.
  '10-hour queues a sign of failure' says Disney's Bob Chapek


Disney’s parks and resorts chair Bob Chapek has spoken out about smaller crowds at the operator's parks, saying that a 10-hour queue line should be seen "as a sign of failure".
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NEWS
Attractions Review 2019: September
POSTED 27 Dec 2019 . BY Andy Knaggs
Part of the new visitor experience at the Empire State Building harks back to the classic 1930s film King Kong
It has been another momentous year in the attractions industry, and Attractions Management has been there reporting the big news, good and bad, all the way. After yesterday's look at the events of August 2019, today we move on to September 2019, considering some of the biggest stories that made the headlines that month.

King Kong was to the fore as the Empire State Building, one of New York's most iconic landmarks, unveiled its new visitor experience. Disney batted away lower than expected visitor numbers following its launch of Galaxy's Edge, and in the UK, Chester Zoo looked to bring a touch of the African savannah to the north-west of England.

No sweat for Disney over visitor numbers

With the launch of Star Wars: Galaxy's Edge at Disneyland in California, significant attendance increases were expected. However, initial visitor figures fell well short of expectations, with attendance dropping by 3 per cent, drawing comment from Disney’s parks and resorts chair Bob Chapek in September 2019.

While Disney chair Bob Iger blamed the decline on visitors staying away because of expected overcrowding, hotel price increases and a significant increase in entry fees for the park, Chapek told CNBC that a lack of extremely long lines despite the hugely hyped launch was a good thing for both Disney and its customers, and that a 10-hour queue line should be seen "as a sign of failure".

The reference to 10-hour waits was interpreted as a swipe at Hagrid's Magical Creatures Motorbike Adventure – a new rollercoaster at Universal's Island of Adventure in Orlando – where visitor reports following launch suggested queues for the ride were more than 10 hours long.

Empire State experience reimagined

A new observatory experience at the Empire State Building was completed in September 2019, following a multi-phase redevelopment costing US$165m (€149m, £128m).

The visitor experience at the iconic New York City landmark has been reimagined by design firm Thinc, with a new visitor entrance, a glassed-in observation deck on the 102nd floor, and galleries that tell the story of the Empire State Building and its impact on pop-culture over the last 90 years.

Tom Hennes, principal at Thinc, said: "From start to finish, we made the whole thing experiential. The aim was to create memorable moments that visitors could hang onto, really treasure and really associate with the Empire State Building. It clearly had to involve its construction and its place in popular culture, but we wanted to look at life inside as well."

Most importantly, King Kong is present, with his eyes peering menacingly through a set of 1930s windows as his gigantic fingers break through the walls.

Chester's African savannah

Chester Zoo received approval to its plans to build an extensive African savannah habitat as part of its 217-acre expansion masterplan.

The expansion – called the Grasslands – could open in 2022, and will feature multiple rare and endangered species including zebras, giraffes, antelopes and ostriches, while existing buildings will be transformed into 28 lodges,14 tents and a restaurant, which gives visitors a view of the new area.

The project will boost the zoo’s work to prevent species extinction, with the creation of conservation breeding facilities, and more natural habitats for endangered animals. Plans also include an option for the zoo to develop overnight accommodation which would incorporate an additional 42 traditional discreet African-themed lodges overlooking the Grasslands.

Check back with Attractions Management tomorrow for a look back at the highlights from October
Fans queued overnight in Orlando for the launch of the Florida version of Galaxy's Edge
The English savannah? Chester Zoo plans to build an African grasslands habitat
RELATED STORIES
Thinc transforms iconic Empire State Building with new visitor experience


Work was recently completed inside the Empire State Building, with design firm Thinc creating a spectacular reimagining of the iconic New York City landmark's popular observatory experience.
Chester Zoo gets approval for major Grasslands expansion


Chester Zoo has had plans approved to build an extensive African savannah habitat adjacent to a wide range of accommodation in the form of lodges and safari tents.
'10-hour queues a sign of failure' says Disney's Bob Chapek


Disney’s parks and resorts chair Bob Chapek has spoken out about smaller crowds at the operator's parks, saying that a 10-hour queue line should be seen "as a sign of failure".
MORE NEWS
Liseberg's Grand Curiosa Hotel to open in 2023
Liseberg theme park in Sweden has confirmed the opening date for its new Grand Curiosa hotel.
London's Harry Potter studio tour to open Professor Sprout’s Greenhouse
Warner Bros. Studio Tour London will launch a new area on 1 July, further expanding the popular Harry Potter-themed visitor attraction in Leavesden.
Juneteenth Museum by Bjarke Ingels Group has been designed to inspire spiritual uplift
Detailed plans have been revealed for the National Juneteenth Museum in Fort Worth, Texas, US.
Jorvik's digital strategy described as 'leading light' after gaining international audience
The Jorvik Group has been named a ‘leading light’ for its digital strategy, which helped it gain an international audience of more than 3 million people during the pandemic.
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COMPANY PROFILES
TechnoAlpin

TechnoAlpin is the world leader for snowmaking systems. Our product portfolio includes all different [more...]
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Red Raion

Founded in 2014, Red Raion is the CGI studio specialized in media based attractions. [more...]
+ More profiles  
VIDEO GALLERY

Red Raion - Keynote | Moby Dick - Friends to the rescue!
It’s extremely important for us to show you the process behind every content we produce. Each of our titles stems from deep research, focused on giving you the kinds of content that best fit your venues and target audience. Find out more...
More videos:
Red Raion Showreel 2021 – Red Raion
ProSlide's all-in-one waterplay entertainment center – Proslide Tech Inc
Red Raion TV - Testimonial: Leolandia – Red Raion
+ More videos  

CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

03-04 Sep 2022

HEALING SUMMIT 2022 - The Healing of Everything

Pine Cliff Resort, Portugal
27-29 Sep 2022

International Congress on Thermal Tourism

Ourense, Ourense, Spain
+ More diary  
 


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Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

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