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NEWS
Top UK attractions falling short on disabled access: report
POSTED 18 Aug 2014 . BY Jak Phillips
Mark Harper has urged UK attractions operators to improve provisions for disabled people Credit: UK Home Office
A survey of the UK’s top attractions has thrown up a number of concerns regarding accessibility, prompting the minister for disabled people to call for a collective raising of standards.

Disability charity Vitalise contacted the UK’s top 100 attractions – based on visitor statistics from the Association of Leading Visitor Attractions – to gauge how well people with disabilities are accommodated across the UK’s top sites. Of the 52 attractions which responded, the survey found:

• 63 per cent of attractions said they were not fully wheelchair accessible
• Of the 27 venues that charged for entry, 44 per cent offered no discount at all for disabled people
• Hoists were available in 19 per cent of places, a facility which Vitalise describe as "an indispensable item for some disabled guests"
• 25 per cent did not have fully accessible approaches to their doors, including from parking areas
• 13 per cent of Britain's most popular tourist attractions said all their staff had disability awareness training
• 26 per cent of attractions did not have accessibility information available on their websites

The results prompted minister for disabled people Mark Harper to urge attractions to up their game, also pointing out that businesses "were missing a trick" from a financial perspective by not being fully accessible.

"Everyone needs and deserves to enjoy a summer holiday – and people with disabilities are no exception. I'm calling on everyone in the British tourist industry to look at what more they can do to better cater for disabled travellers," said Harper.

"There are eleven million people with a disability in Britain and they have a combined spending power of £80bn.

"Britain is also visited by 32m people from abroad every year. So, as part of our long-term economic plan, improving the accessibility of hotels and self-catering apartments and tourist attractions for disabled travellers is a no-brainer."

Vitalise’s chief executive Chris Simmonds said that the findings show Britain's tourist attractions are “not taking accessibility seriously,” adding that for many sites, the issue is equally about being able to provide clearer information of what the attraction can offer.

“Venues need to work just as hard on how they communicate essential accessibility information to people with disabilities,” said Simmonds. “Our own research shows two thirds of disabled people decide against visiting attractions because of a lack of clear information about how accessible it is.”
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NEWS
Top UK attractions falling short on disabled access: report
POSTED 18 Aug 2014 . BY Jak Phillips
Mark Harper has urged UK attractions operators to improve provisions for disabled people Credit: UK Home Office
A survey of the UK’s top attractions has thrown up a number of concerns regarding accessibility, prompting the minister for disabled people to call for a collective raising of standards.

Disability charity Vitalise contacted the UK’s top 100 attractions – based on visitor statistics from the Association of Leading Visitor Attractions – to gauge how well people with disabilities are accommodated across the UK’s top sites. Of the 52 attractions which responded, the survey found:

• 63 per cent of attractions said they were not fully wheelchair accessible
• Of the 27 venues that charged for entry, 44 per cent offered no discount at all for disabled people
• Hoists were available in 19 per cent of places, a facility which Vitalise describe as "an indispensable item for some disabled guests"
• 25 per cent did not have fully accessible approaches to their doors, including from parking areas
• 13 per cent of Britain's most popular tourist attractions said all their staff had disability awareness training
• 26 per cent of attractions did not have accessibility information available on their websites

The results prompted minister for disabled people Mark Harper to urge attractions to up their game, also pointing out that businesses "were missing a trick" from a financial perspective by not being fully accessible.

"Everyone needs and deserves to enjoy a summer holiday – and people with disabilities are no exception. I'm calling on everyone in the British tourist industry to look at what more they can do to better cater for disabled travellers," said Harper.

"There are eleven million people with a disability in Britain and they have a combined spending power of £80bn.

"Britain is also visited by 32m people from abroad every year. So, as part of our long-term economic plan, improving the accessibility of hotels and self-catering apartments and tourist attractions for disabled travellers is a no-brainer."

Vitalise’s chief executive Chris Simmonds said that the findings show Britain's tourist attractions are “not taking accessibility seriously,” adding that for many sites, the issue is equally about being able to provide clearer information of what the attraction can offer.

“Venues need to work just as hard on how they communicate essential accessibility information to people with disabilities,” said Simmonds. “Our own research shows two thirds of disabled people decide against visiting attractions because of a lack of clear information about how accessible it is.”
RELATED STORIES
MORE NEWS
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
Efteling expands family offer with new Hooghmoed drop tower
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
Universal and Puy du Fou projects point to rise of Oxford–Cambridge corridor
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COMPANY PROFILES
instantprint

We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
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FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

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