PRODUCT NEWS
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Tensator's queue management solution for ZSL |
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24 May 2010 . BY Sarah Todd |
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ZSL London Zoo has seen a 100 per cent increase in overall sales in its gift shop since installing a queue management solution from Tensator.
The installation included an in-queue merchandising system and an eQ(tm) single line queuing, media call forward system with outdoor LCD screens.
This system helps direct visitors to specific kiosk points at the entrance and provides a suite of management reporting tools enabling analysis of service efficiency and resource planning.
Julian Green, head of retail and admissions at the zoo, said: "Since incorporating queue management systems at the entrance and in the gift shop, waiting times have been reduced, meaning the customer experience is further enhanced.
"In the gift shop, not only have we seen an improvement in efficiency, but we have also noted that the merchandising options have increased sales as people wait to pay for their goods."
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PRODUCT NEWS |
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Maurer Rides introduces Spike Waterfight |
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Rollercoaster and ride designer and manufacturer Maurer Rides has announced its latest
concept, the Spike Waterfight, which allows spectators and rollercoaster riders to soak one
another with water cannons.
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Triotech launches new dark ride Primordial |
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Media based attractions creator Triotech has announced the opening of its latest
attraction, a next generation interactive dark coaster installed at Lagoon Park in Salt
Lake City, Utah, US. |
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Small Footprint, Big Significance: Studio City Water Park |
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Long known for its fancy casinos, Macau realized within the past decade that it must
diversify its tourism scene to attract new crowds. With the ambition of becoming the
leisure hub of China’s 72-million strong Greater Bay Area, the city began adding shows,
attractions, and family-friendly hotels. But the offering that truly stands out with fun
for everyone is Studio City Water Park – Macau’s first stand-alone water park, with all
the water slides and aquatic play structures supplied by WhiteWater. |
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How surf simulators are transforming the experience economy |
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The experience economy, driven by evolving consumer trends, is poised for continued growth
in the coming years. Millennials have been at the forefront of this shift, favouring
memorable experiences over material possessions. This preference has extended to other
generations as well, indicating a broader adoption of experience-focused spending habits
in the attractions sector. |
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Director of Operations
Active Luton |
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Salary:
£61,000 - £64,000 + exceptional pension + excellent benefits
Job location: Luton , United Kingdom |
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DIARY |
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