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NEWS
ONS data reveals UK travel and tourism sectors 'decimated' by pandemic
POSTED 11 Mar 2021 . BY Tom Walker
As inbound tourism faltered, visitor attractions and accommodation providers in London were hit badly Credit: Shutterstock/Yau Ming Low
The UK's travel, tourism and visitor attractions markets have been "decimated" by COVID-19 – and remain under immense pressure.

Analysis published by the Office for National Statistics (ONS) reveals how the effect of the pandemic was immediate and has proven long-lasting.

Monthly air passenger arrivals to the UK fell from 6,804,900 in February 2020 to just 112,300 in April 2020 – a fall of 98.3 per cent within a month.

Even when venues and accommodation providers were allowed to reopen during the UK summer months, many struggled to reach profitable levels of business.

Greater London saw the largest fall in room occupancy of any English region, from 2019 to 2020, with just 20 per cent of rooms occupied in July 2020 – compared to 90 per cent in the same month in 2019.

Data from the Monthly Business Survey show that the sector has been particularly badly hit.

Turnover in travel and tourism businesses fell to its lowest level in 2020 in May, at just 26.0 per cent of February levels – compared with 73.6 per cent in all other industries.

Commenting on the figures, David Trunkfield, hospitality and leisure leader at PwC said: “The travel and tourism market has been decimated by COVID-19 and remains under immense pressure.

"While there was a brief resurgence in the summer of 2020, further lockdowns and travel restrictions have since hit demand.

"There remains uncertainty over the timing and profile of any recovery, given the need for restrictions to be lifted (both in the UK and internationally) and the virus to be contained to the extent that people feel comfortable to travel.

“The figures show a complete reversal of normal patterns in the industry, with London particularly impacted as people avoid city centres and levels of international tourist arrivals drop.

"By contrast, more remote areas such as the South West recovered relatively well during periods when restrictions were eased, benefiting from the staycation effect. We would expect to see similar trends during the course of 2021, though much will depend on how and when travel restrictions are eased, both within the UK and internationally.

“These significant impacts have had a knock on impact on employment in the travel and tourism industry. We’ve seen larger declines in employment than other industries, particularly for the 25-34 age demographic, despite the high levels of furlough uptake by the industry. The current ongoing restrictions on travel create a significant risk that we will see further increases in unemployment in the industry as this year unfolds.”

• To access the full ONS report, click here.
RELATED STORIES
  Tourism minister and former google travel exec, Nigel Huddleston, delivers keynote speech at VAC 2020


UK tourism and heritage minister, Nigel Huddleston, delivered the keynote speech during this year's Annual National Conference of Visitor Attractions (VAC) which was held on Wednesday 7 and Thursday 8 October as a virtual event.
  Tourism industry must lead and inspire, says Ken Robinson


Coronavirus is devastating for the tourism and leisure sectors globally. For now, the focus is on business ‘discontinuity’, the impact of the pandemic on our employees and their families, whether and how companies will survive and when the viable resumption of activity will be possible.
  Tourism Society emergency meeting addresses impact of delayed lockdown on tourism industry


The Tourism Society scheduled an emergency meeting on Wednesday 15 April to discuss breaking news relating to lockdown timings.
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The owner of one of Australia's best-known waterparks has acquired a major competitor, creating a new attractions business spanning two of the country's largest visitor destinations.
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NEWS
ONS data reveals UK travel and tourism sectors 'decimated' by pandemic
POSTED 11 Mar 2021 . BY Tom Walker
As inbound tourism faltered, visitor attractions and accommodation providers in London were hit badly Credit: Shutterstock/Yau Ming Low
The UK's travel, tourism and visitor attractions markets have been "decimated" by COVID-19 – and remain under immense pressure.

Analysis published by the Office for National Statistics (ONS) reveals how the effect of the pandemic was immediate and has proven long-lasting.

Monthly air passenger arrivals to the UK fell from 6,804,900 in February 2020 to just 112,300 in April 2020 – a fall of 98.3 per cent within a month.

Even when venues and accommodation providers were allowed to reopen during the UK summer months, many struggled to reach profitable levels of business.

Greater London saw the largest fall in room occupancy of any English region, from 2019 to 2020, with just 20 per cent of rooms occupied in July 2020 – compared to 90 per cent in the same month in 2019.

Data from the Monthly Business Survey show that the sector has been particularly badly hit.

Turnover in travel and tourism businesses fell to its lowest level in 2020 in May, at just 26.0 per cent of February levels – compared with 73.6 per cent in all other industries.

Commenting on the figures, David Trunkfield, hospitality and leisure leader at PwC said: “The travel and tourism market has been decimated by COVID-19 and remains under immense pressure.

"While there was a brief resurgence in the summer of 2020, further lockdowns and travel restrictions have since hit demand.

"There remains uncertainty over the timing and profile of any recovery, given the need for restrictions to be lifted (both in the UK and internationally) and the virus to be contained to the extent that people feel comfortable to travel.

“The figures show a complete reversal of normal patterns in the industry, with London particularly impacted as people avoid city centres and levels of international tourist arrivals drop.

"By contrast, more remote areas such as the South West recovered relatively well during periods when restrictions were eased, benefiting from the staycation effect. We would expect to see similar trends during the course of 2021, though much will depend on how and when travel restrictions are eased, both within the UK and internationally.

“These significant impacts have had a knock on impact on employment in the travel and tourism industry. We’ve seen larger declines in employment than other industries, particularly for the 25-34 age demographic, despite the high levels of furlough uptake by the industry. The current ongoing restrictions on travel create a significant risk that we will see further increases in unemployment in the industry as this year unfolds.”

• To access the full ONS report, click here.
RELATED STORIES
Tourism minister and former google travel exec, Nigel Huddleston, delivers keynote speech at VAC 2020


UK tourism and heritage minister, Nigel Huddleston, delivered the keynote speech during this year's Annual National Conference of Visitor Attractions (VAC) which was held on Wednesday 7 and Thursday 8 October as a virtual event.
Tourism industry must lead and inspire, says Ken Robinson


Coronavirus is devastating for the tourism and leisure sectors globally. For now, the focus is on business ‘discontinuity’, the impact of the pandemic on our employees and their families, whether and how companies will survive and when the viable resumption of activity will be possible.
Tourism Society emergency meeting addresses impact of delayed lockdown on tourism industry


The Tourism Society scheduled an emergency meeting on Wednesday 15 April to discuss breaking news relating to lockdown timings.
MORE NEWS
Expo 2030 Riyadh will create a permanent global destination
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers confirming the six-million-square-metre site will become a Global Village after the event closes.
Australian waterpark acquisition creates new leisure attractions group
The owner of one of Australia's best-known waterparks has acquired a major competitor, creating a new attractions business spanning two of the country's largest visitor destinations.
London Museum reveals 2026 opening date for new Smithfield home
The London Museum’s new site will open in Smithfield, East London, on 28 November 2026.
Toverland unveils €98m expansion plan as park prepares to launch resort development
The Toverland theme park in the Netherlands has announced a €98m expansion programme that will add a resort, new attractions and staff facilities as it pursues plans to become a multi- day destination.
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
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COMPANY PROFILES
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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LEISURE MEDIA WEBSITES
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