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Six Flags earns Certfied Autism Center status at all 26 destinations
POSTED 12 Feb 2020 . BY Lauren Heath-Jones

The certification process will equip our team members with the tools and training needed to better serve guests with special needs
– Jason Freeman, Six Flags' VP of Safety
Six Flags will become one of the first theme park chains to earn Certified Autism Center (CAC) status across all 26 of its locations.

CAC status is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). It aims to make visitor experiences easier and more comfortable for guests with Autism Spectrum Disorder (ASD) or sensory sensitivities, who can become distressed when visiting new places.

It requires that at least 80 per cent of customer-facing staff at Six Flags complete a training programme through IBCCES that will focus on understanding ASD, guest experience and safety, as well as offering strategies to foster effective communication.

As a CAC, Six Flags will also need to provide:

• A sensory guide for each ride and attraction, empowering guests to make informed choices about the experience and their comfort levels.

• Special in-park sensory spaces, where guests with sensory needs can relax in a less stimulating environment.

• Expanded culinary options to meet guests' dietary needs (e.g. gluten-free menu items).
An updated Accessibility Guide, accessible at sixflags.com and at Guest Relations and Ride Information Centres at each park.

Additionally, Six Flags has committed to ongoing training and complete onsite audits, as well as agreed to implement IBCCES Accessibility Cards at its parks.

"We're proud to partner with IBCCES to ensure that guests on the autistic spectrum have the best possible experience when visiting our parks," said Six Flags' VP of Safety Jason Freeman.

"The certification process will equip our team members with the tools and training needed to better serve guests with special needs. We want them to know Six Flags stands ready to welcome them with open arms."

Myron Pincomb, board chair at IBCCES, said: "So many families just need more communication and understanding from parks and other attractions, so they can make those memories together that we all cherish. In some cases, small changes can make a huge impact, and our certification programme ensures each park is committed to long-term growth, and understanding, not just one-time training."

"As a person on the spectrum, it is exciting to see more parks taking the extra steps to accommodate all guests," said Dr Stephen Shore.

"The commitment Six Flags is making to a true certification process is impressive and means so much to millions of individuals and families. Creating family memories and recreation are essential for both individuals with ASD and their families as a whole."

RELATED STORIES
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  Six Flags admits China theme park projects could be shelved


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  Michael Spanos named new Six Flags president and CEO


PepsiCo executive Michael Spanos has been appointed as president and CEO of Six Flags Entertainment Corporation, replacing Jim Reid-Anderson in both roles with effect from 18 November 2019.
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NEWS
Six Flags earns Certfied Autism Center status at all 26 destinations
POSTED 12 Feb 2020 . BY Lauren Heath-Jones
The certification process will equip our team members with the tools and training needed to better serve guests with special needs
– Jason Freeman, Six Flags' VP of Safety
Six Flags will become one of the first theme park chains to earn Certified Autism Center (CAC) status across all 26 of its locations.

CAC status is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). It aims to make visitor experiences easier and more comfortable for guests with Autism Spectrum Disorder (ASD) or sensory sensitivities, who can become distressed when visiting new places.

It requires that at least 80 per cent of customer-facing staff at Six Flags complete a training programme through IBCCES that will focus on understanding ASD, guest experience and safety, as well as offering strategies to foster effective communication.

As a CAC, Six Flags will also need to provide:

• A sensory guide for each ride and attraction, empowering guests to make informed choices about the experience and their comfort levels.

• Special in-park sensory spaces, where guests with sensory needs can relax in a less stimulating environment.

• Expanded culinary options to meet guests' dietary needs (e.g. gluten-free menu items).
An updated Accessibility Guide, accessible at sixflags.com and at Guest Relations and Ride Information Centres at each park.

Additionally, Six Flags has committed to ongoing training and complete onsite audits, as well as agreed to implement IBCCES Accessibility Cards at its parks.

"We're proud to partner with IBCCES to ensure that guests on the autistic spectrum have the best possible experience when visiting our parks," said Six Flags' VP of Safety Jason Freeman.

"The certification process will equip our team members with the tools and training needed to better serve guests with special needs. We want them to know Six Flags stands ready to welcome them with open arms."

Myron Pincomb, board chair at IBCCES, said: "So many families just need more communication and understanding from parks and other attractions, so they can make those memories together that we all cherish. In some cases, small changes can make a huge impact, and our certification programme ensures each park is committed to long-term growth, and understanding, not just one-time training."

"As a person on the spectrum, it is exciting to see more parks taking the extra steps to accommodate all guests," said Dr Stephen Shore.

"The commitment Six Flags is making to a true certification process is impressive and means so much to millions of individuals and families. Creating family memories and recreation are essential for both individuals with ASD and their families as a whole."

RELATED STORIES
Cedar Fair and Six Flags merge – combined company will operate 51 theme parks and resorts


Two iconic theme park operators, Cedar Fair and Six Flags, have confirmed they are merging.
Six Flags admits China theme park projects could be shelved


The stop-start affair that is Six Flags' expansion into Chinese territory may never come to fruition it seems after the US theme park operator revealed continuing problems with its partner in China.
Michael Spanos named new Six Flags president and CEO


PepsiCo executive Michael Spanos has been appointed as president and CEO of Six Flags Entertainment Corporation, replacing Jim Reid-Anderson in both roles with effect from 18 November 2019.
MORE NEWS
Google launches Gemini – its ChatGPT killer
Google has just released Gemini, a new AI which is being billed as a "ChatGPT Killer".
Sony Pictures to launch immersive Wonderverse entertainment destination
Sony Pictures is set to launch an immersive indoor entertainment park at Oakbrook Center in Chicago in December, featuring escape rooms, interactive exhibits, racing simulators, VR attractions, bumper cars and food and drink.
Tourism think tank explores gender equity and male allyship
At a recent think tank, The Tourism Society hosted a panel overseen by its first female chair, Alison Cryer MBE, to discuss the importance of male allyship in the travel and tourism industry.
Shenzhen art museum opens exhibition showcasing work of MAD Architects
Shenzhen Museum of Contemporary Art and Urban Planning (MoCAUP) has opened An exhibition which provides a retrospective of the research and practices of MAD Architects.
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COMPANY PROFILES
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
Taylor Made Designs

Taylor Made Designs (TMD) has been supplying the Attractions, Holiday Park, Zoos and Theme Park mark [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
04-07 Nov 2024

Global Wellness Summit (GWS)

In person, St Andrews, United Kingdom
+ More diary  
 


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Tel: +44 (0)1462 431385

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