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NEWS
Merlin promotes Fiona Eastwood to chief operating officer
POSTED 05 Dec 2022 . BY Tom Walker
Eastwood is now responsible for the management and strategic growth of Merlin’s resort theme parks across the UK and Europe Credit: Merlin Entertainments
Merlin Entertainments has named Fiona Eastwood as it’s new chief operating officer
Eastwood will be responsible for the management and strategic growth of Merlin’s resort theme parks across the UK and Europe
She will also oversee Midway brands such as SEA LIFE aquariums, Madame Tussauds and Dungeons
Eastwood's promotion follows the appointment of Scott O’Neil as Merlin CEO in November and the retirement of Nick Varney and Mark Fisher
Merlin Entertainments has named Fiona Eastwood as chief operating officer for its midway attractions and resort theme parks divisions.

Eastwood joined Merlin as global marketing director of Midway Attractions in 2015.

She is now responsible for the management and strategic growth of Merlin’s popular resort theme parks across the UK and Europe. The portfolio includes Alton Towers, Thorpe Park, Chessington World of Adventures and Warwick Castle (in the UK), Gardaland (Italy) and Heide Park (Germany).

She will also oversee Midway brands such as Sea Life aquariums, Madame Tussauds, Dungeons, as well as iconic destinations such the lastminute.com London Eye, the Blackpool Ballroom and Tower, and LEGO Discovery Centres.

In her role, Eastwood will work closely with current MD of resort theme parks, Ian Crabbe, who will continue to work across the resort theme parks before his planned retirement in 2024.

Eastwood said: "I’m passionate about making Merlin the greatest place to work. I will continue to bring my curiosity and love for this business and combined that with a commitment to delivering a diverse, inclusive, and engaged culture, that empowers teams to deliver joyful guest experiences and achieve brilliant results.

"We have the very best set of current brands to build and develop and an amazing pipeline of IP that will transform our growth strategy across both our Midway and Resort divisions.

"I also recognise my important role as a female leader, both here at Merlin but also across the attractions industry. I have found that being my genuine self, combined with hard work and a focus on getting the very best from people is what makes the true difference.”

Eastwood's promotion follows the appointment of Scott O’Neil as Merlin CEO in November.

O'Neil took over the leadership role following the retirement of Nick Varney, who developed Merlin from small beginnings as Vardon, to a multi-brand global attractions business with a diversified portfolio.
RELATED STORIES
  Alton Towers' iconic Nemesis coaster closes for major revamp


The famous Nemesis ride at UK theme park, Alton Towers, has closed for a major revamp.
  Scott O’Neil takes the reins from Nick Varney at Merlin Entertainment


Merlin Entertainments, the UK-based global attractions operator which is second only to Disney in size, has chosen its new CEO, following the retirement of its founder, Nick Varney.
  FEATURE: Letters: Write to reply


Gordon Hartman, dad and founder of Morgan’s Wonderland on inclusion-centric thinking and action and Merlin Entertainments' Fiona Eastwood on inclusion and diversity...
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NEWS
Merlin promotes Fiona Eastwood to chief operating officer
POSTED 05 Dec 2022 . BY Tom Walker
Eastwood is now responsible for the management and strategic growth of Merlin’s resort theme parks across the UK and Europe Credit: Merlin Entertainments
Merlin Entertainments has named Fiona Eastwood as it’s new chief operating officer
Eastwood will be responsible for the management and strategic growth of Merlin’s resort theme parks across the UK and Europe
She will also oversee Midway brands such as SEA LIFE aquariums, Madame Tussauds and Dungeons
Eastwood's promotion follows the appointment of Scott O’Neil as Merlin CEO in November and the retirement of Nick Varney and Mark Fisher
Merlin Entertainments has named Fiona Eastwood as chief operating officer for its midway attractions and resort theme parks divisions.

Eastwood joined Merlin as global marketing director of Midway Attractions in 2015.

She is now responsible for the management and strategic growth of Merlin’s popular resort theme parks across the UK and Europe. The portfolio includes Alton Towers, Thorpe Park, Chessington World of Adventures and Warwick Castle (in the UK), Gardaland (Italy) and Heide Park (Germany).

She will also oversee Midway brands such as Sea Life aquariums, Madame Tussauds, Dungeons, as well as iconic destinations such the lastminute.com London Eye, the Blackpool Ballroom and Tower, and LEGO Discovery Centres.

In her role, Eastwood will work closely with current MD of resort theme parks, Ian Crabbe, who will continue to work across the resort theme parks before his planned retirement in 2024.

Eastwood said: "I’m passionate about making Merlin the greatest place to work. I will continue to bring my curiosity and love for this business and combined that with a commitment to delivering a diverse, inclusive, and engaged culture, that empowers teams to deliver joyful guest experiences and achieve brilliant results.

"We have the very best set of current brands to build and develop and an amazing pipeline of IP that will transform our growth strategy across both our Midway and Resort divisions.

"I also recognise my important role as a female leader, both here at Merlin but also across the attractions industry. I have found that being my genuine self, combined with hard work and a focus on getting the very best from people is what makes the true difference.”

Eastwood's promotion follows the appointment of Scott O’Neil as Merlin CEO in November.

O'Neil took over the leadership role following the retirement of Nick Varney, who developed Merlin from small beginnings as Vardon, to a multi-brand global attractions business with a diversified portfolio.
RELATED STORIES
Alton Towers' iconic Nemesis coaster closes for major revamp


The famous Nemesis ride at UK theme park, Alton Towers, has closed for a major revamp.
Scott O’Neil takes the reins from Nick Varney at Merlin Entertainment


Merlin Entertainments, the UK-based global attractions operator which is second only to Disney in size, has chosen its new CEO, following the retirement of its founder, Nick Varney.
FEATURE: Letters: Write to reply


Gordon Hartman, dad and founder of Morgan’s Wonderland on inclusion-centric thinking and action and Merlin Entertainments' Fiona Eastwood on inclusion and diversity...
MORE NEWS
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
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COMPANY PROFILES
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
28-29 Sep 2026

Wellness Destination AI Tech Summit – Tourism, Hospitality & Real Estate, 28-29 Sept 2026

Grand Ballroom, METT Singapore, Singapore
+ More diary  
 


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