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NEWS
ISPA presents Dedicated Contributor Award to Jennifer Wayland-Smith
POSTED 18 Aug 2022 . BY Megan Whitby
Jennifer Wayland-Smith (pictured) has more than 35 years' experience in the spa and wellness industry Credit: ISPA

Credit: ISPA
Jennifer is the epitome of a dedicated contributor, and we could not be more excited to present her with this award
– Lynne McNees
Jennifer Wayland-Smith has been recognised by the International Spa Association (ISPA) with the 2023 ISPA Dedicated Contributor Award.

The accolade is given to an active ISPA member who has contributed significantly to the growth of the association. The recipient demonstrates leadership and commitment to ISPA and extensively assists in the promotion of the association, as well as its mission and vision.

Wayland-Smith will receive the award at an in-person ceremony during the 31st annual ISPA Conference from 9-11 May 2023, in Las Vegas, Nevada.

Wayland-Smith’s leadership in the spa and wellness industry spans over 35 years, beginning in the early 1980s when she studied corporate community health education at the University of North Texas.

This field eventually propelled her into the spa industry, leading spa teams in opening and operation, from the Spa at Bally’s in Atlantic City, New Jersey, to the Spa Internazionale in Fisher Island, Florida, to over seven years at the Spa at the Hershey Hotel in Hershey, Pennsylvania, and many others in between.

Today, she leverages her experience as a consultant on spa projects across the US.

ISPA has benefitted from over 25 years of commitment and leadership from Wayland-Smith. Beginning with her service as the Membership Committee chair, she went on to devote seven years as a dedicated member of the ISPA Board of Directors (2004-2011) and eventually served in the vice chair role as well as on the Foundation Board.

Additionally, Wayland-Smith served with the Speaker Task Force since 2014 and recently returned to the ISPA Nominations Committee for the 2022 Board of Directors selection process.

“Jennifer is the epitome of a dedicated contributor, and we could not be more excited to present her with this award,” said Lynne McNees, ISPA president. “We know that if we ask Jennifer to do something she will say yes before she even knows the task!”

Upon learning about the award, Wayland-Smith said: “I was speechless when I first received the call. I was humbled, excited, super proud and I feel so privileged to be considered for this award among the past winners I know and consider my spa friends.

“Giving back to this industry has just come so naturally to me, it’s not been a chore for me, it’s just happened. That is what I love to do, to provide information, to help, to be a resource in developing relationships…it has confirmed for me that I am doing the right thing.”

Wayland-Smith added: “I’ve said many times over the years, when people ask me what I would be doing if I wasn’t working in spa, I can’t think of anything else I’d rather be doing, it’s only spa.”
RELATED STORIES
  FEATURE: Research: Bounceback


PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
  New ISPA research shines spotlight on consumers' spa habits and concerns


The International Spa Association (ISPA) Foundation has released the 11th volume of its Consumer Snapshot initiative titled New Era, New Consumer.
  Parsons, Vance and Wayland-Smith launch new consultancy firm, The Spa Collective


Laura Parsons, Robert Vance and Jennifer Wayland-Smith have announced they are collaborating to launch a brand new spa consultancy named The Spa Collective.
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A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
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NEWS
ISPA presents Dedicated Contributor Award to Jennifer Wayland-Smith
POSTED 18 Aug 2022 . BY Megan Whitby
Jennifer Wayland-Smith (pictured) has more than 35 years' experience in the spa and wellness industry Credit: ISPA
Credit: ISPA
Jennifer is the epitome of a dedicated contributor, and we could not be more excited to present her with this award
– Lynne McNees
Jennifer Wayland-Smith has been recognised by the International Spa Association (ISPA) with the 2023 ISPA Dedicated Contributor Award.

The accolade is given to an active ISPA member who has contributed significantly to the growth of the association. The recipient demonstrates leadership and commitment to ISPA and extensively assists in the promotion of the association, as well as its mission and vision.

Wayland-Smith will receive the award at an in-person ceremony during the 31st annual ISPA Conference from 9-11 May 2023, in Las Vegas, Nevada.

Wayland-Smith’s leadership in the spa and wellness industry spans over 35 years, beginning in the early 1980s when she studied corporate community health education at the University of North Texas.

This field eventually propelled her into the spa industry, leading spa teams in opening and operation, from the Spa at Bally’s in Atlantic City, New Jersey, to the Spa Internazionale in Fisher Island, Florida, to over seven years at the Spa at the Hershey Hotel in Hershey, Pennsylvania, and many others in between.

Today, she leverages her experience as a consultant on spa projects across the US.

ISPA has benefitted from over 25 years of commitment and leadership from Wayland-Smith. Beginning with her service as the Membership Committee chair, she went on to devote seven years as a dedicated member of the ISPA Board of Directors (2004-2011) and eventually served in the vice chair role as well as on the Foundation Board.

Additionally, Wayland-Smith served with the Speaker Task Force since 2014 and recently returned to the ISPA Nominations Committee for the 2022 Board of Directors selection process.

“Jennifer is the epitome of a dedicated contributor, and we could not be more excited to present her with this award,” said Lynne McNees, ISPA president. “We know that if we ask Jennifer to do something she will say yes before she even knows the task!”

Upon learning about the award, Wayland-Smith said: “I was speechless when I first received the call. I was humbled, excited, super proud and I feel so privileged to be considered for this award among the past winners I know and consider my spa friends.

“Giving back to this industry has just come so naturally to me, it’s not been a chore for me, it’s just happened. That is what I love to do, to provide information, to help, to be a resource in developing relationships…it has confirmed for me that I am doing the right thing.”

Wayland-Smith added: “I’ve said many times over the years, when people ask me what I would be doing if I wasn’t working in spa, I can’t think of anything else I’d rather be doing, it’s only spa.”
RELATED STORIES
FEATURE: Research: Bounceback


PwC says the US spa market was worth US$1bn in 2021 and growing well, according to data from ISPA's latest industry-wide study
New ISPA research shines spotlight on consumers' spa habits and concerns


The International Spa Association (ISPA) Foundation has released the 11th volume of its Consumer Snapshot initiative titled New Era, New Consumer.
Parsons, Vance and Wayland-Smith launch new consultancy firm, The Spa Collective


Laura Parsons, Robert Vance and Jennifer Wayland-Smith have announced they are collaborating to launch a brand new spa consultancy named The Spa Collective.
MORE NEWS
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
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COMPANY PROFILES
iPlayCO

iPlayCo was established in 1999. [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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