Latest
issue
Get Attractions Management digital magazine FREE
Sign up here ▸
Jobs   News   Features   Products   Company profilesProfiles   Magazine   Handbook   Advertise    Subscribe  
NEWS
Globally, nearly 70 per cent of gym members have returned so far
POSTED 19 Oct 2020 . BY Tom Walker
The report, based on responses from 556 fitness operators worldwide, shows that gyms have seen around 69 per cent of their pre-lockdown members return to facilities Credit: Shutterstock.com/Flamingo Images
Globally, gyms have, on average, seen nearly 70 per cent of their pre-lockdown members return to their facilities since re-opening their doors.

The global figure comes from a report by brand and consumer insight firm ClubIntel, titled The Fitness Industry’s Re-Awakening Post-COVID -19 Facility Closures which gathered data from a sample of fitness operators worldwide during the month of September in partnership with a number of trade associations.

The report – based on responses from 556 fitness operators across eight global regions, representing 7,300 clubs, gyms and fitness studios – shows that 10 per cent of operators have seen all of their members (100 per cent) return.

"Our data parallels the results from a study of US members conducted in July, where 65 per cent of members indicated they were fairly or highly likely to return and 19 per cent reported being neither likely nor unlikely to return," ClubIntel said in the report.

"The data leads us to believe that most fitness operators should expect membership levels by year ending 2020 to range from 50 per cent to 80 per cent of pre-closure levels, with fewer than 20 per cent returning to full pre-closure levels."

Other headline findings include that, on average, respondents are projecting 2020 revenues to reach 63 per cent of the levels generated in 2019 – a fall of 37 per cent.

Staffing levels have yet to return to pre-COVID-19 levels too, with operators reporting that, on average, 79 per cent of full-time staff and 74 per cent of part-time staff have been rehired so far.

"On average, around 25 per cent of fitness staff have not yet been brought back by their employer," ClubIntel said.

"We suspect these averages will not change much over the remainder of 2020 as operators seek to reduce costs to preserve cash due to projected revenue shortfalls for 2020."

ClubIntel undertook the study as a follow-up to a previous study in April 2020, which looked at how fitness operators had responded to COVID-19 mandated closures.

"The fitness industry is awakening from COVID-19 closures, some emerging from forced hibernation after a couple of months, others now just opening after six months in 'hibernation hell'," ClubIntel said.

"In some regions, clubs and studios remain closed. Upon awakening to this new era, some fitness operators are facing significant operational and financial obstacles.

"For most fitness operators the challenge is daunting, not insurmountable."

Other key findings from the ClubIntel report include:

- That most gyms and health clubs have reopened, especially in Europe (100 per cent) and the US (84 per cent). Only 13 per cent of facilities in the sample were closed at 1 September 2020.

- Club Intel says gyms in Canada may be facing the greatest challenges, with only a third expecting to generate 75 per cent of 2019 revenue levels and the remainder performing below this level.

- 50 per cent of the sample are offering exercise classes outdoors, as well as small group and one to one personal training.

- Video-on-demand is now being used by 70 per cent of the sample for group fitness and 52 per cent for personal training and coaching.

- The report says safety practices recommended by health authorities to reduce the risk of COVID-19 exposure are automatically being adopted by fitness operators.

Fitness studios have the lowest adoption rate when it comes to introducing safety practices such as social distancing, sanitation and the wearing of masks to lessen the spread of the virus among employees, members, and clients.

European operators have the highest adoption levels for safety practices at 80-90 per cent, while operators in Asia and Japan have the lowest levels of adoption for these practices.

- European and U.S. operators were significantly more likely to incorporate outdoor exercise offerings than counterparts in other regions.

• To view and read the full ClubIntel report, click here

The following organisations contributed to the study: IHRSA, Oxygen Consulting, ACAD Brasil, Exercise Association of New Zealand, Muench Solutions Consulting, FitBizWeekly, EuropeActive, Club Industry, Les Mills International, Fitness Australia, Association of Fitness Studios, Encore Fitness, Good Soul Hunting, Club Insider, Brent Darden, Active Management, Club Spa & Fitness Association
RELATED STORIES
  Deloitte report: impact of COVID-19 on the European fitness market


European fitness operators will face increased consolidation, accelerated digitalisation and the new reality of creating hybrid models due to the COVID-19 pandemic, according to a large-scale report by Deloitte.
  US gym market: research finds two-thirds plan to return, but Millennials and Gen Z may be hit by financial constraints


Two thirds (65 per cent) of gym and health club members in the US are planning on returning to their facility once lockdown measures allow it, according to a new study.
  Global pandemic – research shows how the fitness sector is responding


Providing digital fitness content is emerging as a critical value driver for health club operators during the coronavirus (COVID-19) shutdown, according to a wide-ranging study on the effects of the pandemic on the global fitness industry.
MORE NEWS
London Museum makes destination dining part of the attraction
London Museum will open four new food and drink destinations when it launches its new home at Smithfield on 28 November, making hospitality a central part of the visitor experience at one of the capital's biggest cultural openings of the year.
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
+ More news   
LATEST JOBS
General Manager, The Needles
Heritage Great Britain
Salary: c£70,000pa + benefits + relocation support
Job location: Isle of Wight , United Kingdom
+ More jobs  

COMPANY PROFILES
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
28-29 Sep 2026

Wellness Destination AI Tech Summit – Tourism, Hospitality & Real Estate, 28-29 Sept 2026

Grand Ballroom, METT Singapore, Singapore
+ More diary  
LATEST ISSUES
+ View Magazine Archive

Attractions Management

2026 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2025 issue 2


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2025 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2024 issue 4


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management News

06 Apr 2020 issue 153


View on turning pages
Download PDF
View archive
FREE digital subscription
Print subscription

Attractions Handbook

2019


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
ATTRACTIONS MANAGEMENT
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Get Attractions Management digital magazine FREE
Sign up here ▸
Jobs    News   Products   Magazine   Subscribe
NEWS
Globally, nearly 70 per cent of gym members have returned so far
POSTED 19 Oct 2020 . BY Tom Walker
The report, based on responses from 556 fitness operators worldwide, shows that gyms have seen around 69 per cent of their pre-lockdown members return to facilities Credit: Shutterstock.com/Flamingo Images
Globally, gyms have, on average, seen nearly 70 per cent of their pre-lockdown members return to their facilities since re-opening their doors.

The global figure comes from a report by brand and consumer insight firm ClubIntel, titled The Fitness Industry’s Re-Awakening Post-COVID -19 Facility Closures which gathered data from a sample of fitness operators worldwide during the month of September in partnership with a number of trade associations.

The report – based on responses from 556 fitness operators across eight global regions, representing 7,300 clubs, gyms and fitness studios – shows that 10 per cent of operators have seen all of their members (100 per cent) return.

"Our data parallels the results from a study of US members conducted in July, where 65 per cent of members indicated they were fairly or highly likely to return and 19 per cent reported being neither likely nor unlikely to return," ClubIntel said in the report.

"The data leads us to believe that most fitness operators should expect membership levels by year ending 2020 to range from 50 per cent to 80 per cent of pre-closure levels, with fewer than 20 per cent returning to full pre-closure levels."

Other headline findings include that, on average, respondents are projecting 2020 revenues to reach 63 per cent of the levels generated in 2019 – a fall of 37 per cent.

Staffing levels have yet to return to pre-COVID-19 levels too, with operators reporting that, on average, 79 per cent of full-time staff and 74 per cent of part-time staff have been rehired so far.

"On average, around 25 per cent of fitness staff have not yet been brought back by their employer," ClubIntel said.

"We suspect these averages will not change much over the remainder of 2020 as operators seek to reduce costs to preserve cash due to projected revenue shortfalls for 2020."

ClubIntel undertook the study as a follow-up to a previous study in April 2020, which looked at how fitness operators had responded to COVID-19 mandated closures.

"The fitness industry is awakening from COVID-19 closures, some emerging from forced hibernation after a couple of months, others now just opening after six months in 'hibernation hell'," ClubIntel said.

"In some regions, clubs and studios remain closed. Upon awakening to this new era, some fitness operators are facing significant operational and financial obstacles.

"For most fitness operators the challenge is daunting, not insurmountable."

Other key findings from the ClubIntel report include:

- That most gyms and health clubs have reopened, especially in Europe (100 per cent) and the US (84 per cent). Only 13 per cent of facilities in the sample were closed at 1 September 2020.

- Club Intel says gyms in Canada may be facing the greatest challenges, with only a third expecting to generate 75 per cent of 2019 revenue levels and the remainder performing below this level.

- 50 per cent of the sample are offering exercise classes outdoors, as well as small group and one to one personal training.

- Video-on-demand is now being used by 70 per cent of the sample for group fitness and 52 per cent for personal training and coaching.

- The report says safety practices recommended by health authorities to reduce the risk of COVID-19 exposure are automatically being adopted by fitness operators.

Fitness studios have the lowest adoption rate when it comes to introducing safety practices such as social distancing, sanitation and the wearing of masks to lessen the spread of the virus among employees, members, and clients.

European operators have the highest adoption levels for safety practices at 80-90 per cent, while operators in Asia and Japan have the lowest levels of adoption for these practices.

- European and U.S. operators were significantly more likely to incorporate outdoor exercise offerings than counterparts in other regions.

• To view and read the full ClubIntel report, click here

The following organisations contributed to the study: IHRSA, Oxygen Consulting, ACAD Brasil, Exercise Association of New Zealand, Muench Solutions Consulting, FitBizWeekly, EuropeActive, Club Industry, Les Mills International, Fitness Australia, Association of Fitness Studios, Encore Fitness, Good Soul Hunting, Club Insider, Brent Darden, Active Management, Club Spa & Fitness Association
RELATED STORIES
Deloitte report: impact of COVID-19 on the European fitness market


European fitness operators will face increased consolidation, accelerated digitalisation and the new reality of creating hybrid models due to the COVID-19 pandemic, according to a large-scale report by Deloitte.
US gym market: research finds two-thirds plan to return, but Millennials and Gen Z may be hit by financial constraints


Two thirds (65 per cent) of gym and health club members in the US are planning on returning to their facility once lockdown measures allow it, according to a new study.
Global pandemic – research shows how the fitness sector is responding


Providing digital fitness content is emerging as a critical value driver for health club operators during the coronavirus (COVID-19) shutdown, according to a wide-ranging study on the effects of the pandemic on the global fitness industry.
MORE NEWS
London Museum makes destination dining part of the attraction
London Museum will open four new food and drink destinations when it launches its new home at Smithfield on 28 November, making hospitality a central part of the visitor experience at one of the capital's biggest cultural openings of the year.
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade- long transformation programme that has seen almost US$200 million invested into the Texas attraction.
+ More news   
 
COMPANY PROFILES
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
28-29 Sep 2026

Wellness Destination AI Tech Summit – Tourism, Hospitality & Real Estate, 28-29 Sept 2026

Grand Ballroom, METT Singapore, Singapore
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS