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NEWS
Guerlain’s first London spa to launch at Raffles London at the OWO
POSTED 11 Mar 2022 . BY Megan Whitby
The spa menu has been devised exclusively by Guerlain for Raffles London at the OWO

Wellness is taking on new and further-reaching meaning
– Emlyn Brown
Raffles' debut London property Raffles London at The OWO will be home to a brand new destination spa and health club partnered with beauty and wellness brand Guerlain and movement and nutrition specialist Pillar.

Opening Q4 2022, the first Guerlain spa in London will offer a holistic wellbeing experience, focused on restorative wellness and active training.

The Guerlain Spa at Raffles London will be situated at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It’s also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the spa and wellness space will span four levels.

Exclusive to Raffles London will be a signature wellness menu created by Guerlain, in addition to Pillar’s bespoke training, nutrition and recovery programme.

The Guerlain Spa will feature nine treatment rooms, a barber and salon, beauty treatment spaces and a Guerlain boutique, as well as a separate VIP area and two couple suites.

Guests will be offered a comprehensive menu of Guerlain treatments in the comfort of the two couple’s suites, as well as private training and nutritional menus by Pillar. They will also feature an open space for yoga as well as light training equipment.

Véronique Courtois, CEO of Guerlain, says: “Our new Guerlain flagship in London is set to be a world-class spa.

“To introduce Guerlain to London will be a very special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to guests at Raffles London, residents of The OWO Residences by Raffles, as well as spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Emlyn Brown, Accor’s global VP of wellbeing, says: “Serenity, harmony, relaxation, recovery and pleasure are the touchstones of wellness at Raffles Hotels & Resorts. They will be infused within every inch of the Guerlain Spa experience at Raffles London.

“With societal habits shifting and wellness taking on new and further-reaching meaning in a post-pandemic world, the desire and need for overall wellbeing and its positive effects cannot be understated. True luxury is not about what you do, but how you feel.”

Hospitality veteran Philippe Leboeuf has been selected by Accor to helm the property as managing director, bringing over 30 years’ experience operating luxury hotels to the role. Most recently, he was regional VP of operations for Mandarin Oriental Hotel Group (MOHG) and GM of Mandarin Oriental Paris.

Prior to joining MOHG, he was GM of Claridge’s in London for three years, and held various senior management positions in the luxury hospitality sector including with Rosewood Hotels & Resorts, The Carlyle in New York, Leading Hotels of the World and Hôtel de Crillon in Paris.

Fitness and movement
Movement specialists Pillar will launch a members’ health club and oversee the training and health programming at Raffles London. The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition.

Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
RELATED STORIES
  Emlyn Brown, Kent Richards and Sara Codner outline top priorities for spa and wellness leaders in 2023


Spa and wellness industry thought leaders gathered yesterday (26 January) at the Grow Well webinar – hosted by We Work Well – to share their plans, vision and strategies for 2023.
  Raffles to open mountainside retreat in Neom’s Trojena project


Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
  Raffles' first North American hotel and spa will launch in central Boston


Raffles Hotels and Resorts is set to make its North American debut in the heart of Boston, Massachusetts, in 2022.
  FEATURE: Sponsored: Simply bee-autiful


RKF has created a new line of exquisite bee-embroidered linens for Guerlain’s spas to celebrate its environmental and conservation work
MORE NEWS
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
+ More news   

COMPANY PROFILES
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
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NEWS
Guerlain’s first London spa to launch at Raffles London at the OWO
POSTED 11 Mar 2022 . BY Megan Whitby
The spa menu has been devised exclusively by Guerlain for Raffles London at the OWO
Wellness is taking on new and further-reaching meaning
– Emlyn Brown
Raffles' debut London property Raffles London at The OWO will be home to a brand new destination spa and health club partnered with beauty and wellness brand Guerlain and movement and nutrition specialist Pillar.

Opening Q4 2022, the first Guerlain spa in London will offer a holistic wellbeing experience, focused on restorative wellness and active training.

The Guerlain Spa at Raffles London will be situated at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It’s also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the spa and wellness space will span four levels.

Exclusive to Raffles London will be a signature wellness menu created by Guerlain, in addition to Pillar’s bespoke training, nutrition and recovery programme.

The Guerlain Spa will feature nine treatment rooms, a barber and salon, beauty treatment spaces and a Guerlain boutique, as well as a separate VIP area and two couple suites.

Guests will be offered a comprehensive menu of Guerlain treatments in the comfort of the two couple’s suites, as well as private training and nutritional menus by Pillar. They will also feature an open space for yoga as well as light training equipment.

Véronique Courtois, CEO of Guerlain, says: “Our new Guerlain flagship in London is set to be a world-class spa.

“To introduce Guerlain to London will be a very special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to guests at Raffles London, residents of The OWO Residences by Raffles, as well as spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Emlyn Brown, Accor’s global VP of wellbeing, says: “Serenity, harmony, relaxation, recovery and pleasure are the touchstones of wellness at Raffles Hotels & Resorts. They will be infused within every inch of the Guerlain Spa experience at Raffles London.

“With societal habits shifting and wellness taking on new and further-reaching meaning in a post-pandemic world, the desire and need for overall wellbeing and its positive effects cannot be understated. True luxury is not about what you do, but how you feel.”

Hospitality veteran Philippe Leboeuf has been selected by Accor to helm the property as managing director, bringing over 30 years’ experience operating luxury hotels to the role. Most recently, he was regional VP of operations for Mandarin Oriental Hotel Group (MOHG) and GM of Mandarin Oriental Paris.

Prior to joining MOHG, he was GM of Claridge’s in London for three years, and held various senior management positions in the luxury hospitality sector including with Rosewood Hotels & Resorts, The Carlyle in New York, Leading Hotels of the World and Hôtel de Crillon in Paris.

Fitness and movement
Movement specialists Pillar will launch a members’ health club and oversee the training and health programming at Raffles London. The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition.

Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
RELATED STORIES
Emlyn Brown, Kent Richards and Sara Codner outline top priorities for spa and wellness leaders in 2023


Spa and wellness industry thought leaders gathered yesterday (26 January) at the Grow Well webinar – hosted by We Work Well – to share their plans, vision and strategies for 2023.
Raffles to open mountainside retreat in Neom’s Trojena project


Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
Raffles' first North American hotel and spa will launch in central Boston


Raffles Hotels and Resorts is set to make its North American debut in the heart of Boston, Massachusetts, in 2022.
FEATURE: Sponsored: Simply bee-autiful


RKF has created a new line of exquisite bee-embroidered linens for Guerlain’s spas to celebrate its environmental and conservation work
MORE NEWS
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
Efteling expands family offer with new Hooghmoed drop tower
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
+ More news   
 
COMPANY PROFILES
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
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