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NEWS
Guerlain’s first London spa opening this September at Raffles London at The OWO
POSTED 24 Jul 2023 . BY Megan Whitby
The hotel will mark Raffles' debut property in the UK Credit: Raffles London at The OWO
Raffles Hotels and Resorts will open its flagship London property on 29 September, complete with the capital’s first-ever Guerlain-branded spa.

The 27,000sq ft spa at Raffles London at The OWO will sit at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The historic building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the luxury spa and wellness space will span four levels.

Facilities will include nine treatment rooms fitted with Gharieni treatment beds, a selection of indoor pools, a sauna, a barbers and salon, beauty treatment spaces, a gym and a Guerlain boutique, in addition to a separate VIP area and two couples suites.

To mark the new opening, Guerlain has devised three exclusive facial and body treatments to "capture the essence of England". These include the Royal Glow Tech Facial (90 minutes // £350, US$449, €405), the Spirit of London (90 minutes // £300, US$385, €347) and Coastal Escape (60 minutes // £210, US$270, €243).

Véronique Courtois, CEO of Guerlain, said the new flagship in London is set to be a "world-class spa".

“To introduce Guerlain to London will be a truly special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating more than 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to hotel guests, residents of The OWO Residences by Raffles, spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Spa and wellness industry veteran Robert Jeffers has been appointed to helm the spa as director of wellbeing.

In addition, movement specialistPillar Wellbeing will launch a members’ health club and oversee the training and health programming at Raffles London.

The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition. Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
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Hilton Hotels’ high-end Waldorf Astoria brand will debut in Costa Rica in 2025 with a barefoot luxury property and wellness retreat.
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Iconic Liverpool attraction opens door to new operators
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Jobs    News   Products   Magazine   Subscribe
NEWS
Guerlain’s first London spa opening this September at Raffles London at The OWO
POSTED 24 Jul 2023 . BY Megan Whitby
The hotel will mark Raffles' debut property in the UK Credit: Raffles London at The OWO
Raffles Hotels and Resorts will open its flagship London property on 29 September, complete with the capital’s first-ever Guerlain-branded spa.

The 27,000sq ft spa at Raffles London at The OWO will sit at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The historic building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the luxury spa and wellness space will span four levels.

Facilities will include nine treatment rooms fitted with Gharieni treatment beds, a selection of indoor pools, a sauna, a barbers and salon, beauty treatment spaces, a gym and a Guerlain boutique, in addition to a separate VIP area and two couples suites.

To mark the new opening, Guerlain has devised three exclusive facial and body treatments to "capture the essence of England". These include the Royal Glow Tech Facial (90 minutes // £350, US$449, €405), the Spirit of London (90 minutes // £300, US$385, €347) and Coastal Escape (60 minutes // £210, US$270, €243).

Véronique Courtois, CEO of Guerlain, said the new flagship in London is set to be a "world-class spa".

“To introduce Guerlain to London will be a truly special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating more than 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to hotel guests, residents of The OWO Residences by Raffles, spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Spa and wellness industry veteran Robert Jeffers has been appointed to helm the spa as director of wellbeing.

In addition, movement specialistPillar Wellbeing will launch a members’ health club and oversee the training and health programming at Raffles London.

The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition. Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
RELATED STORIES
Raffles to open mountainside retreat in Neom’s Trojena project


Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
Costa Rica's first Waldorf Astoria to feature cenote-inspired spa and outdoor treatment rooms


Hilton Hotels’ high-end Waldorf Astoria brand will debut in Costa Rica in 2025 with a barefoot luxury property and wellness retreat.
MORE NEWS
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
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COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS