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Guerlain’s first London spa opening this September at Raffles London at The OWO
POSTED 24 Jul 2023 . BY Megan Whitby
The hotel will mark Raffles' debut property in the UK Credit: Raffles London at The OWO
Raffles Hotels and Resorts will open its flagship London property on 29 September, complete with the capital’s first-ever Guerlain-branded spa.

The 27,000sq ft spa at Raffles London at The OWO will sit at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The historic building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the luxury spa and wellness space will span four levels.

Facilities will include nine treatment rooms fitted with Gharieni treatment beds, a selection of indoor pools, a sauna, a barbers and salon, beauty treatment spaces, a gym and a Guerlain boutique, in addition to a separate VIP area and two couples suites.

To mark the new opening, Guerlain has devised three exclusive facial and body treatments to "capture the essence of England". These include the Royal Glow Tech Facial (90 minutes // £350, US$449, €405), the Spirit of London (90 minutes // £300, US$385, €347) and Coastal Escape (60 minutes // £210, US$270, €243).

Véronique Courtois, CEO of Guerlain, said the new flagship in London is set to be a "world-class spa".

“To introduce Guerlain to London will be a truly special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating more than 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to hotel guests, residents of The OWO Residences by Raffles, spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Spa and wellness industry veteran Robert Jeffers has been appointed to helm the spa as director of wellbeing.

In addition, movement specialistPillar Wellbeing will launch a members’ health club and oversee the training and health programming at Raffles London.

The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition. Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
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NEWS
Guerlain’s first London spa opening this September at Raffles London at The OWO
POSTED 24 Jul 2023 . BY Megan Whitby
The hotel will mark Raffles' debut property in the UK Credit: Raffles London at The OWO
Raffles Hotels and Resorts will open its flagship London property on 29 September, complete with the capital’s first-ever Guerlain-branded spa.

The 27,000sq ft spa at Raffles London at The OWO will sit at the heart of the landmark Grade II* listed former Old War Office on Whitehall, completed in 1906 by British architect William Young.

The historic building was formerly the site of the original Palace of Whitehall, home to Henry VIII and other monarchs. It also witnessed world-shaping events while influential political leaders – including Winston Churchill – held office.

Designed by interior design studio Goddard Littlefair, the luxury spa and wellness space will span four levels.

Facilities will include nine treatment rooms fitted with Gharieni treatment beds, a selection of indoor pools, a sauna, a barbers and salon, beauty treatment spaces, a gym and a Guerlain boutique, in addition to a separate VIP area and two couples suites.

To mark the new opening, Guerlain has devised three exclusive facial and body treatments to "capture the essence of England". These include the Royal Glow Tech Facial (90 minutes // £350, US$449, €405), the Spirit of London (90 minutes // £300, US$385, €347) and Coastal Escape (60 minutes // £210, US$270, €243).

Véronique Courtois, CEO of Guerlain, said the new flagship in London is set to be a "world-class spa".

“To introduce Guerlain to London will be a truly special moment for us, especially in a space with such incredible heritage, countless stories and such a meaningful history.”

Now operating more than 40 branded spas and institutes worldwide, the Guerlain company was founded in 1828 and ran as a family business up until 1994 when it was acquired by the luxury goods conglomerate Möet Hennessy Louis Vuitton (LVMH).

Open to hotel guests, residents of The OWO Residences by Raffles, spa members and day guests, the spa will join the hotel’s 120 rooms and suites, 85 branded residences and 11 destination restaurants and bars.

Spa and wellness industry veteran Robert Jeffers has been appointed to helm the spa as director of wellbeing.

In addition, movement specialistPillar Wellbeing will launch a members’ health club and oversee the training and health programming at Raffles London.

The active wellness spaces, driven by Pillar, will comprise a gym and yoga studio, juice bar and a swimming pool complete with a vitality pool, saunas and steamrooms.

Founded by elite performance coach Harry Jameson, Pillar will offer a distinct service that places equal emphasis on movement, recovery and nutrition. Dedicated programmes for members, delivered by expert trainers, will focus on strength and stress relief.

In addition, therapists will offer a range of recovery experiences with a tailored nutritional offering created by Pillar chef Joey O’Hare, available from the ground floor PillarKitchen.
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
Credit: Raffles London at The OWO
RELATED STORIES
Raffles to open mountainside retreat in Neom’s Trojena project


Accor’s high-end brand Raffles Hotels & Resorts is set to land in northwestern Saudia Arabia in 2027 as part of Trojena, a brand new year-round adventure sports destination.
Costa Rica's first Waldorf Astoria to feature cenote-inspired spa and outdoor treatment rooms


Hilton Hotels’ high-end Waldorf Astoria brand will debut in Costa Rica in 2025 with a barefoot luxury property and wellness retreat.
MORE NEWS
Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
Expo 2030 Riyadh will create a permanent global destination
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers confirming the six-million-square-metre site will become a Global Village after the event closes.
Australian waterpark acquisition creates new leisure attractions group
The owner of one of Australia's best-known waterparks has acquired a major competitor, creating a new attractions business spanning two of the country's largest visitor destinations.
London Museum reveals 2026 opening date for new Smithfield home
The London Museum’s new site will open in Smithfield, East London, on 28 November 2026.
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David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
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©Cybertrek 2026

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