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NEWS
Disney holds firm through restructuring and Galaxy's Edge park costs
POSTED 25 Nov 2019 . BY Andy Knaggs
Walt Disney Company's 2019 results reflect considerable change at the organisation Credit: Shutterstock

We've spent the last few years completely transforming The Walt Disney Company
– Bob Iger
Expenses associated with the establishment of Star Wars: Galaxy's Edge attractions at Walt Disney parks have been more than offset by higher average ticket prices and food, beverage and merchandise spending, according to Walt Disney Company's Q4 and full year financial results.

Disney's Parks, Experiences and Products segment showed improved revenue and operating income figures compared to 2018 equivalents, with revenue increasing by 8 per cent in the quarter to the end of September 2019, and by 6 per cent for the full 12 months. Those revenue figures were US$6.7bn (€6.1bn, £5.2bn) and US$26.2bn (€23.8bn, £20.5bn) respectively.

Operating income grew by 17 per cent in Q4, to reach US$1.4bn (€1.27bn, £1.1bn), and by 11 per cent over the whole year, to US$6.8bn (€6.16bn, £5.3bn).

Disney said there was higher guest spending at Disneyland Resort, despite lower attendance, while Walt Disney World achieved a comparable prior-year quarter, in spite of the adverse impact of Hurricane Dorian. There was increased guest spending, occupied room nights and attendance at the park.

Internationally, Disneyland Paris and the Shanghai Disney Resort achieved growth in operating income, while Hong Kong Disneyland Resort suffered decreases in attendance and occupied room nights, reflecting, the company said, "the impact of recent events", with the territory subject to substantial political protests throughout most of 2019.

Overall, Disney reported a 17 per cent increase in revenues across its 2019 year, accruing US$69.5bn (€63bn, £54.3bn). Meanwhile, total segment operating income, which the company said is its basis for evaluating performance, saw a negative growth of 5 per cent over the year, down to US$14.9bn (€13.5bn, £11.6bn). Included in the figures are considerable restructuring charges and amortisation of assets associated with Disney's purchase of Twenty-First Century Fox and subscription video on-demand service Hulu.

Describing the quarterly results as solid, Disney CEO Bob Iger commented: "We've spent the last few years completely transforming The Walt Disney Company to focus the resources and immense creativity across the entire company on delivering the extraordinary direct-to-consumer experience, and we're excited for the launch of Disney+ on November 12."
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Disney has announced a number of high profile executive moves, with Disneyland Resort head Josh D'Amaro taking on leadership at Walt Disney World Resort, while Rebecca Campbell, most recently head of operations for Disney in Europe, the Middle East and Africa, replaces D'Amaro at Disneyland Resort.
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Jobs    News   Products   Magazine   Subscribe
NEWS
Disney holds firm through restructuring and Galaxy's Edge park costs
POSTED 25 Nov 2019 . BY Andy Knaggs
Walt Disney Company's 2019 results reflect considerable change at the organisation Credit: Shutterstock
We've spent the last few years completely transforming The Walt Disney Company
– Bob Iger
Expenses associated with the establishment of Star Wars: Galaxy's Edge attractions at Walt Disney parks have been more than offset by higher average ticket prices and food, beverage and merchandise spending, according to Walt Disney Company's Q4 and full year financial results.

Disney's Parks, Experiences and Products segment showed improved revenue and operating income figures compared to 2018 equivalents, with revenue increasing by 8 per cent in the quarter to the end of September 2019, and by 6 per cent for the full 12 months. Those revenue figures were US$6.7bn (€6.1bn, £5.2bn) and US$26.2bn (€23.8bn, £20.5bn) respectively.

Operating income grew by 17 per cent in Q4, to reach US$1.4bn (€1.27bn, £1.1bn), and by 11 per cent over the whole year, to US$6.8bn (€6.16bn, £5.3bn).

Disney said there was higher guest spending at Disneyland Resort, despite lower attendance, while Walt Disney World achieved a comparable prior-year quarter, in spite of the adverse impact of Hurricane Dorian. There was increased guest spending, occupied room nights and attendance at the park.

Internationally, Disneyland Paris and the Shanghai Disney Resort achieved growth in operating income, while Hong Kong Disneyland Resort suffered decreases in attendance and occupied room nights, reflecting, the company said, "the impact of recent events", with the territory subject to substantial political protests throughout most of 2019.

Overall, Disney reported a 17 per cent increase in revenues across its 2019 year, accruing US$69.5bn (€63bn, £54.3bn). Meanwhile, total segment operating income, which the company said is its basis for evaluating performance, saw a negative growth of 5 per cent over the year, down to US$14.9bn (€13.5bn, £11.6bn). Included in the figures are considerable restructuring charges and amortisation of assets associated with Disney's purchase of Twenty-First Century Fox and subscription video on-demand service Hulu.

Describing the quarterly results as solid, Disney CEO Bob Iger commented: "We've spent the last few years completely transforming The Walt Disney Company to focus the resources and immense creativity across the entire company on delivering the extraordinary direct-to-consumer experience, and we're excited for the launch of Disney+ on November 12."
RELATED STORIES
Star Wars: Rise of the Resistance opens at Disney World


Star Wars: Rise of the Resistance has opened at Disney's Hollywood Studios in Orlando, Florida.
Disney moves 'dynamic' leaders to run high profile resorts


Disney has announced a number of high profile executive moves, with Disneyland Resort head Josh D'Amaro taking on leadership at Walt Disney World Resort, while Rebecca Campbell, most recently head of operations for Disney in Europe, the Middle East and Africa, replaces D'Amaro at Disneyland Resort.
MORE NEWS
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
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COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
TechnoAlpin Indoor

TechnoAlpin is the world leader for snowmaking systems. With the Indoor snow division, TechnoAlpin c [more...]
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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Tel: +44 (0)1462 431385

©Cybertrek 2026

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