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Job opportunities with Wild Life
Commercial Operations Manager
Wild Life
Salary: Competitive
Job location: Sydney NSW, Australia
Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about creating incredible and memorable guest experiences in a fast-paced, service environment? If so, then we have the perfect role for you!

An exciting opportunity has arisen for an experienced Commercial Operations Manager to join our team here at WILD LIFE Sydney Zoo.

About You
We are looking for someone with a strong customer-focused background with previous experience in supervising or managing Retail (preferred) and/or a Food and Beverage operation, experience in maximising and increasing sales, and proven team success through management of direct reports. With responsibility for the performance of the Commercial outlets, you will have an understanding of Health & Safety and HR requirements. The ideal candidate will be calm and consistent under pressure, be adaptable and able to support others through periods of change and be innovative and positive with the ability to motivate others through strong leadership skills.

About the Role
* Support the General Manager with the ongoing management and leadership of all Commercial outlets with a particular focus on retail
* Deliver high quality guest experiences in our commercial outlets through non-financial KPIs.
* Review and drive improvement in current retail and food offers in Wild Life Sydney Zoo’s outlets.
* Support the Retails and F&B teams to adhere and deliver to Merlin Company Standards.
* Work with the ANZ Commercial team to ensure product is of highest quality whilst maintaining margin.
* Oversee rotation, rostering and performance of Supervisors across WLS.
* Responsible for the safe operation of WILD FLIGHT and compliance with all Merlin Entertainments ride policies.

About Us
We are MERLIN ENTERTAINMENTS, Europe’s Number 1 and the world’s second-largest visitor attraction operator. Merlin operates over 100 attractions, eight hotels and three holiday villages in 23 countries and across four continents. We aim to deliver memorable and rewarding experiences to our 54 million visitors worldwide, through our iconic global and local brands, and the commitment and passion of our managers and more than 26,000 employees. Why do we do it? For the love of FUN!!!

In the middle of Darling Harbour an amazing animal adventure is also a fantastic place to work! Whether you’re making the best flat white or introducing some of our furry and scaled friends to our guests; every role in our zoo is fun and friendly. We are all about creating memorable experiences for our guests through animal experiences, fascinating animal facts and offering mementos of your visit. There’s also a strong conservation message threaded through our experience which is a core value for all our team.

If you love animals, feel passionate about conservation and love sharing your enthusiasm with others then we want to hear from you!

APPLY NOW
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Jobs . News . Products . Magazine
Job opportunities with Wild Life
Commercial Operations Manager
Wild Life
Salary: Competitive
Job location: Sydney NSW, Australia
Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about creating incredible and memorable guest experiences in a fast-paced, service environment? If so, then we have the perfect role for you!

An exciting opportunity has arisen for an experienced Commercial Operations Manager to join our team here at WILD LIFE Sydney Zoo.

About You
We are looking for someone with a strong customer-focused background with previous experience in supervising or managing Retail (preferred) and/or a Food and Beverage operation, experience in maximising and increasing sales, and proven team success through management of direct reports. With responsibility for the performance of the Commercial outlets, you will have an understanding of Health & Safety and HR requirements. The ideal candidate will be calm and consistent under pressure, be adaptable and able to support others through periods of change and be innovative and positive with the ability to motivate others through strong leadership skills.

About the Role
* Support the General Manager with the ongoing management and leadership of all Commercial outlets with a particular focus on retail
* Deliver high quality guest experiences in our commercial outlets through non-financial KPIs.
* Review and drive improvement in current retail and food offers in Wild Life Sydney Zoo’s outlets.
* Support the Retails and F&B teams to adhere and deliver to Merlin Company Standards.
* Work with the ANZ Commercial team to ensure product is of highest quality whilst maintaining margin.
* Oversee rotation, rostering and performance of Supervisors across WLS.
* Responsible for the safe operation of WILD FLIGHT and compliance with all Merlin Entertainments ride policies.

About Us
We are MERLIN ENTERTAINMENTS, Europe’s Number 1 and the world’s second-largest visitor attraction operator. Merlin operates over 100 attractions, eight hotels and three holiday villages in 23 countries and across four continents. We aim to deliver memorable and rewarding experiences to our 54 million visitors worldwide, through our iconic global and local brands, and the commitment and passion of our managers and more than 26,000 employees. Why do we do it? For the love of FUN!!!

In the middle of Darling Harbour an amazing animal adventure is also a fantastic place to work! Whether you’re making the best flat white or introducing some of our furry and scaled friends to our guests; every role in our zoo is fun and friendly. We are all about creating memorable experiences for our guests through animal experiences, fascinating animal facts and offering mementos of your visit. There’s also a strong conservation message threaded through our experience which is a core value for all our team.

If you love animals, feel passionate about conservation and love sharing your enthusiasm with others then we want to hear from you!

APPLY NOW
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Senior Digital Project Manager - Admissions
Salary: Competitive Location: London, UK
Head of eCommerce- North America
Salary: Competitive Location: Orlando, Florida, USA
Resort College Internship
Salary: Competitive Location: Winter Haven, Florida, USA
Admissions Duty Supervisor
Salary: Competitive Location: Sydney NSW, Australia
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Salary: Competitive Location: London, UK
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Salary: Competitive Location: Windsor, UK
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Salary: Competitive Location: Florida, USA
Assistant Attraction Manager - Go Ape
Salary: £17,777-£18,777 Location: Chessington, UK
Commercial Team Leader
Salary: Competitive Location: Toronto, ON, Canada
Commercial Training Coordinator
Salary: Competitive Location: Winter Haven, Florida, USA
Creative Assistant
Salary: Competitive Location: Windsor, UK
Duty Manager
Salary: Competitive Location: Ontario, Canada
Duty Manager
Salary: Competitive Location: Somerville, Massachusetts, USA
eCommerce/Digital Marketing Representative
Salary: Competitive Location: Winter Haven, Florida, USA
Assistant Bird Keeper
Salary: Competitive Location: Melbourne VIC, Australia
Finance Systems Data Analyst
Salary: Competitive Location: Chessington, UK
Food and Beverage Director
Salary: Competitive Location: Goshen, New York, USA
Head of Marketing
Salary: Competitive Location: Goshen, New York, USA
Head of Sales
Salary: Competitive Location: Goshen, New York, USA
IT Manager
Salary: Competitive Location: Goshen, NY, USA
'Accelerate' Graduate Programme (China)
Salary: Location: China
Logistics and Procurement Manager
Salary: Competitive Location: New York, NY, USA
Senior Mammal Trainer
Salary: Competitive Location: Mooloolaba QLD, Australia
Studios Manager
Salary: Competitive Location: New York, New York, USA
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS