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NEWS
Disney reaches preliminary settlement in Magic Key lawsuit
POSTED 14 Aug 2023 . BY Tom Walker
There are four different types of Magic Keys Credit: Disney
Disney is looking to settle a lawsuit with Magic Key passholders
The case was brought over the alleged "deceptive practices" tied to the access programme
A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim
She alleged the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations
Disney is looking to settle a lawsuit with Magic Key passholders over the alleged "deceptive practices" tied to the access programme.

A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim, alleging the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations.

Court papers show that Nielsen's claim is based on Disney advertising the Dream Key – which she had paid US$1,399 for – as having “no block-out dates". This led to Nielsen believing she could visit the Anaheim theme park any day she wanted.

The pass required reservations, however, and Nielsen then discovered she couldn’t make a reservation for most of the days in November — with no weekend dates available all month.

She then filed the lawsuit after she and other Magic Key holders claimed to have found evidence that single-day ticket purchasers were favoured over them.

To avoid the class-action to progress further, Disney has now reached a preliminary settlement, which is expected to be concluded on 31 August (the settlement can be read here).

Disney declined to comment on the ongoing case.

For more information on the Magic Key, click here.
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  Disney reveals plans for robot designed to have 'emotional connection' with people


Disney has revealed a new animatronic robot, designed to have an “emotional connection” with people.
  Florida governor strips Disney of special tax district status


The row between Florida's Republican governor, Ron DeSantis, and The Walt Disney Company has escalated, leading to Orlando's Walt Disney World losing its special tax district status.
  Disney hints at new gate for Walt Disney World as part of Lake Nona campus development


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Therme appoints UK CEO as £250m Therme Manchester gets planning approval
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White Crane Lake visitor centre in Yingtan, China glows like a shining lantern on a lake
A newly opened visitor centre at White Crane Lake in Yingtan, China, has been designed to look like a shining lantern within a forest.
New designs unveiled for Therme Canada Ontario Place and Therme Manchester
Therme Canada has released a newly evolved project design for its West Island of Ontario Place destination. The facility will deliver Therme Group's signature year-round family-friendly destination attraction concept alongside four more acres of public parkland.
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Health, Safety and Training Manager
Nottingham City Council
Salary: £36,298 - £38,296pa + generous pension + great benefits
Job location: Around Nottingham + hybrid working , United Kingdom
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VIDEO GALLERY

Red Raion - Testimonial Richard Needham - SimEx-Iwerks Entertainment
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NEWS
Disney reaches preliminary settlement in Magic Key lawsuit
POSTED 14 Aug 2023 . BY Tom Walker
There are four different types of Magic Keys Credit: Disney
Disney is looking to settle a lawsuit with Magic Key passholders
The case was brought over the alleged "deceptive practices" tied to the access programme
A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim
She alleged the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations
Disney is looking to settle a lawsuit with Magic Key passholders over the alleged "deceptive practices" tied to the access programme.

A Magic Key passholder, Jenale Nielsen, filed a class-action lawsuit against Disneyland in Anaheim, alleging the park "misled and deceived" passholders by artificially limiting capacity and restricting reservations.

Court papers show that Nielsen's claim is based on Disney advertising the Dream Key – which she had paid US$1,399 for – as having “no block-out dates". This led to Nielsen believing she could visit the Anaheim theme park any day she wanted.

The pass required reservations, however, and Nielsen then discovered she couldn’t make a reservation for most of the days in November — with no weekend dates available all month.

She then filed the lawsuit after she and other Magic Key holders claimed to have found evidence that single-day ticket purchasers were favoured over them.

To avoid the class-action to progress further, Disney has now reached a preliminary settlement, which is expected to be concluded on 31 August (the settlement can be read here).

Disney declined to comment on the ongoing case.

For more information on the Magic Key, click here.
RELATED STORIES
Disney reveals plans for robot designed to have 'emotional connection' with people


Disney has revealed a new animatronic robot, designed to have an “emotional connection” with people.
Florida governor strips Disney of special tax district status


The row between Florida's Republican governor, Ron DeSantis, and The Walt Disney Company has escalated, leading to Orlando's Walt Disney World losing its special tax district status.
Disney hints at new gate for Walt Disney World as part of Lake Nona campus development


Disney has filed a planning application that kickstarts the group's plans to create a future regional campus and HQ in Florida, US.
MORE NEWS
Therme appoints UK CEO as £250m Therme Manchester gets planning approval
Therme Group has received planning permission to build the UK’s first city-based wellbeing resort, Therme Manchester, after a four-year journey.
Pocket Planet attraction to bring 'immersive miniverse' on London's famous Oxford Street
White Crane Lake visitor centre in Yingtan, China glows like a shining lantern on a lake
A newly opened visitor centre at White Crane Lake in Yingtan, China, has been designed to look like a shining lantern within a forest.
New designs unveiled for Therme Canada Ontario Place and Therme Manchester
Therme Canada has released a newly evolved project design for its West Island of Ontario Place destination. The facility will deliver Therme Group's signature year-round family-friendly destination attraction concept alongside four more acres of public parkland.
Construction work to begin on Universal Resort Beijing's second phase 'by 2025'
Construction work on the second phase of the Universal Resort Beijing is set to begin by 2025.
Surf Park Summit programme and speaker line up confirmed
The speakers have been confirmed for this year's Surf Park Summit - the global event dedicated exclusively to the surf park industry.
+ More news   
 
COMPANY PROFILES
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
TechnoAlpin

TechnoAlpin is the world leader for snowmaking systems. Our product portfolio includes all different [more...]
Holovis

Holovis is a privately owned company established in 2004 by CEO Stuart Hetherington. [more...]
+ More profiles  
VIDEO GALLERY

Red Raion - Testimonial Richard Needham - SimEx-Iwerks Entertainment
Last July 7th, Red Raion took part in the opening event of FICO Eataly World, the Italian theme park dedicated to food - the only one worldwide! Find out more...
More videos:
+ More videos  

CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

05-05 Oct 2023

VAC 2023

QEII Conference Centre, London, United Kingdom
24-26 Oct 2023

ASEAN Pool & Spa Expo

IMPACT Exhibition Centre, Thailand
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2023

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