Six Flags earns Certfied Autism Center status at all 26 destinations | attractionsmanagement.com news
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Six Flags earns Certfied Autism Center status at all 26 destinations
POSTED 12 Feb 2020 . BY Lauren Heath-Jones

The certification process will equip our team members with the tools and training needed to better serve guests with special needs
– Jason Freeman, Six Flags' VP of Safety
Six Flags will become one of the first theme park chains to earn Certified Autism Center (CAC) status across all 26 of its locations.

CAC status is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). It aims to make visitor experiences easier and more comfortable for guests with Autism Spectrum Disorder (ASD) or sensory sensitivities, who can become distressed when visiting new places.

It requires that at least 80 per cent of customer-facing staff at Six Flags complete a training programme through IBCCES that will focus on understanding ASD, guest experience and safety, as well as offering strategies to foster effective communication.

As a CAC, Six Flags will also need to provide:

• A sensory guide for each ride and attraction, empowering guests to make informed choices about the experience and their comfort levels.

• Special in-park sensory spaces, where guests with sensory needs can relax in a less stimulating environment.

• Expanded culinary options to meet guests' dietary needs (e.g. gluten-free menu items).
An updated Accessibility Guide, accessible at sixflags.com and at Guest Relations and Ride Information Centres at each park.

Additionally, Six Flags has committed to ongoing training and complete onsite audits, as well as agreed to implement IBCCES Accessibility Cards at its parks.

"We're proud to partner with IBCCES to ensure that guests on the autistic spectrum have the best possible experience when visiting our parks," said Six Flags' VP of Safety Jason Freeman.

"The certification process will equip our team members with the tools and training needed to better serve guests with special needs. We want them to know Six Flags stands ready to welcome them with open arms."

Myron Pincomb, board chair at IBCCES, said: "So many families just need more communication and understanding from parks and other attractions, so they can make those memories together that we all cherish. In some cases, small changes can make a huge impact, and our certification programme ensures each park is committed to long-term growth, and understanding, not just one-time training."

"As a person on the spectrum, it is exciting to see more parks taking the extra steps to accommodate all guests," said Dr Stephen Shore.

"The commitment Six Flags is making to a true certification process is impressive and means so much to millions of individuals and families. Creating family memories and recreation are essential for both individuals with ASD and their families as a whole."

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NEWS
Six Flags earns Certfied Autism Center status at all 26 destinations
POSTED 12 Feb 2020 . BY Lauren Heath-Jones
The certification process will equip our team members with the tools and training needed to better serve guests with special needs
– Jason Freeman, Six Flags' VP of Safety
Six Flags will become one of the first theme park chains to earn Certified Autism Center (CAC) status across all 26 of its locations.

CAC status is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES). It aims to make visitor experiences easier and more comfortable for guests with Autism Spectrum Disorder (ASD) or sensory sensitivities, who can become distressed when visiting new places.

It requires that at least 80 per cent of customer-facing staff at Six Flags complete a training programme through IBCCES that will focus on understanding ASD, guest experience and safety, as well as offering strategies to foster effective communication.

As a CAC, Six Flags will also need to provide:

• A sensory guide for each ride and attraction, empowering guests to make informed choices about the experience and their comfort levels.

• Special in-park sensory spaces, where guests with sensory needs can relax in a less stimulating environment.

• Expanded culinary options to meet guests' dietary needs (e.g. gluten-free menu items).
An updated Accessibility Guide, accessible at sixflags.com and at Guest Relations and Ride Information Centres at each park.

Additionally, Six Flags has committed to ongoing training and complete onsite audits, as well as agreed to implement IBCCES Accessibility Cards at its parks.

"We're proud to partner with IBCCES to ensure that guests on the autistic spectrum have the best possible experience when visiting our parks," said Six Flags' VP of Safety Jason Freeman.

"The certification process will equip our team members with the tools and training needed to better serve guests with special needs. We want them to know Six Flags stands ready to welcome them with open arms."

Myron Pincomb, board chair at IBCCES, said: "So many families just need more communication and understanding from parks and other attractions, so they can make those memories together that we all cherish. In some cases, small changes can make a huge impact, and our certification programme ensures each park is committed to long-term growth, and understanding, not just one-time training."

"As a person on the spectrum, it is exciting to see more parks taking the extra steps to accommodate all guests," said Dr Stephen Shore.

"The commitment Six Flags is making to a true certification process is impressive and means so much to millions of individuals and families. Creating family memories and recreation are essential for both individuals with ASD and their families as a whole."

Sign up here to get the Attractions Management weekly ezine and every issue of Attractions Management magazine free on digital.
RELATED STORIES
Six Flags admits China theme park projects could be shelved


The stop-start affair that is Six Flags' expansion into Chinese territory may never come to fruition it seems after the US theme park operator revealed continuing problems with its partner in China.
Michael Spanos named new Six Flags president and CEO


PepsiCo executive Michael Spanos has been appointed as president and CEO of Six Flags Entertainment Corporation, replacing Jim Reid-Anderson in both roles with effect from 18 November 2019.
China and Saudi Arabia projects subject to potential further delays, says Six Flags boss


International licensing and the scheduling of new park openings abroad continue to be a challenge for Six Flags Entertainment Corporation, with parks currently under construction in China and Saudi Arabia both subject to potential further delays.
Six Flags chases another record year as promotions help increase membership numbers


Six Flags Entertainment Corporation is targeting its tenth consecutive year of growth, despite a mixed bag of September year-to-date results that included increased attendance, but reduced guest spending per capita.
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UK Budget 2021: Business rates cut by half for health clubs, leisure and hospitality
Health clubs, gyms, hotels, pubs and other leisure businesses will receive a 50 per cent cut in business rates over the next year.
Winners of first-ever Surf Park Awards revealed
Australian surf park operator URBNSurf and wave generating specialist Wavegarden are among the winners of the inaugural Surf Park Awards.
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Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
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Proslide Tech Inc - ProSlide | Atlantis Dubai
More videos:
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CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

24-25 Nov 2021

Scotland’s National Tourism Industry Conference

EICC, Edinburgh, United Kingdom
01-07 Dec 2022

World Leisure Congress 2022

tbc, Dunedin, New Zealand
+ More diary  
 


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