Operations Manager Kenwood House, English Heritage,Hampstead, London, UK | attractionsmanagement.com jobs
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Job opportunities with English Heritage
Operations Manager Kenwood House
English Heritage
Reference: 13844
Salary: £29,782pa
Job location: Hampstead, London , United Kingdom
Closing date: 16 Jan 2022

Title: Operations Manager
Location: Kenwood House, Hampstead, London, NW3 7JR
Salary: £29,782 per annum / 36 hours per week
Job type: Permanent



Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our team at Kenwood and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

A hidden gem in London, Kenwood with its breath-taking interiors and stunning world-class art collection is situated on the edge of Hampstead Heath and surrounded by tranquil landscaped gardens.

With the General Manager you'll be leading the team with a culture of solid operational management, where people thrive and are motivated to deliver inspirational visitor experiences. You'll put in place new ways of working and taking our team with you, you'll motivate them to care for this special place with the highest standards of visitor experience, sales, conservation and presentation. You will join us as we establish a programme of tours and talks as well as family friendly drop in sessions and revitalisation of our education offer. All this is underpinned by a model that is financially sustainable and engages our staff, volunteers and external stakeholders.

You'll work collaboratively with our internal team to oversee the delivery of extensive commercial activity. This includes operating our retail outlets and hosting exceptional venue hire activity with everything from private events to filming and concerts.

We are looking for someone who can bring their experience of providing excellent visitor experiences and operational management along with strong leadership skills to identify and deliver some key changes to how we operate. You'll need to be able to deal with multiple challenging priorities as well as being self-motivated and able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with visitors, external stakeholders and colleagues.

We strive to be an inclusive employer and are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage.

From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our shared heritage is inclusive, exciting and accessible.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year. We offer a competitive benefits package including a generous pension, 25 days leave a year and free entry to all English Heritage properties for you, another adult and up to 6 children (under the age of 19).

Closing date: 16 January 2022

You will need to refer to the job description for this role when completing your application. To download a copy of it CLICK HERE.
APPLY NOW
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Jobs    News   Products   Magazine
Job opportunities with English Heritage
Operations Manager Kenwood House
English Heritage
Reference: 13844
Salary: £29,782pa
Job location: Hampstead, London , United Kingdom
Closing date: 16 Jan 2022

Title: Operations Manager
Location: Kenwood House, Hampstead, London, NW3 7JR
Salary: £29,782 per annum / 36 hours per week
Job type: Permanent



Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our team at Kenwood and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

A hidden gem in London, Kenwood with its breath-taking interiors and stunning world-class art collection is situated on the edge of Hampstead Heath and surrounded by tranquil landscaped gardens.

With the General Manager you'll be leading the team with a culture of solid operational management, where people thrive and are motivated to deliver inspirational visitor experiences. You'll put in place new ways of working and taking our team with you, you'll motivate them to care for this special place with the highest standards of visitor experience, sales, conservation and presentation. You will join us as we establish a programme of tours and talks as well as family friendly drop in sessions and revitalisation of our education offer. All this is underpinned by a model that is financially sustainable and engages our staff, volunteers and external stakeholders.

You'll work collaboratively with our internal team to oversee the delivery of extensive commercial activity. This includes operating our retail outlets and hosting exceptional venue hire activity with everything from private events to filming and concerts.

We are looking for someone who can bring their experience of providing excellent visitor experiences and operational management along with strong leadership skills to identify and deliver some key changes to how we operate. You'll need to be able to deal with multiple challenging priorities as well as being self-motivated and able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with visitors, external stakeholders and colleagues.

We strive to be an inclusive employer and are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage.

From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our shared heritage is inclusive, exciting and accessible.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year. We offer a competitive benefits package including a generous pension, 25 days leave a year and free entry to all English Heritage properties for you, another adult and up to 6 children (under the age of 19).

Closing date: 16 January 2022

You will need to refer to the job description for this role when completing your application. To download a copy of it CLICK HERE.
APPLY NOW
 


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