Training and Compliance Manager, Legoland,Goshen, NY, USA | attractionsmanagement.com jobs
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Job opportunities with Legoland
Training and Compliance Manager
Legoland
Reference: req4773
Salary: Competitive Salary
Job location: Goshen, NY, USA
Oversees and manages the training and compliance department, which ensures proper training and safe operations of the Park rides. This includes developing onboarding process for Attractions Host and Operators, electronically tracking all attraction training and maintaining records, and auditing Model Citizens to ensure compliance.

Main Responsibilities:
  • Responsible for ensuring Attractions Model Citizens are trained properly and maintain compliance post training.
  • Analyse data from audits, disciplinary action, and guest feedback to determine trends and actions to improve the guest experience.
  • Formulates, develops, and reviews standard operating procedures to exceed safety standards.
  • Works with the Attractions department to develop trainings, attraction certification process, and auditing procedures.
  • Controls operating expenses and labor budgets.
  • Accountable for the training and development of team within the department, including evaluations, coaching and counseling sessions, and providing leadership for the continued success of the department. Responsible for responding to guest concerns and resolving the situation, oversee opening and closing procedures for venues, and ensure Model Citizens are following the set procedures for their designated role.
  • Participates in the Attractions and Park Duty Manager Program.

Skills, Experience & Qualifications:
Experience in attractions, training, quality assurance, or the theme park industry is preferred.
  • A minimum of one year of supervisory experience is preferred.
  • A bachelor’s degree in business, human resources, or closely related field (or equivalent education and experience) is preferred.
  • Experience in budget preparation and control (operating expenses and labor) is preferred.

Other:
  • Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.
  • Must be willing to work in hot and cold environments.
  • Must be willing to stand or sit for long periods of time.

APPLY NOW
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Jobs   News   Products   Magazine
Job opportunities with Legoland
Training and Compliance Manager
Legoland
Reference: req4773
Salary: Competitive Salary
Job location: Goshen, NY, USA
Oversees and manages the training and compliance department, which ensures proper training and safe operations of the Park rides. This includes developing onboarding process for Attractions Host and Operators, electronically tracking all attraction training and maintaining records, and auditing Model Citizens to ensure compliance.

Main Responsibilities:
  • Responsible for ensuring Attractions Model Citizens are trained properly and maintain compliance post training.
  • Analyse data from audits, disciplinary action, and guest feedback to determine trends and actions to improve the guest experience.
  • Formulates, develops, and reviews standard operating procedures to exceed safety standards.
  • Works with the Attractions department to develop trainings, attraction certification process, and auditing procedures.
  • Controls operating expenses and labor budgets.
  • Accountable for the training and development of team within the department, including evaluations, coaching and counseling sessions, and providing leadership for the continued success of the department. Responsible for responding to guest concerns and resolving the situation, oversee opening and closing procedures for venues, and ensure Model Citizens are following the set procedures for their designated role.
  • Participates in the Attractions and Park Duty Manager Program.

Skills, Experience & Qualifications:
Experience in attractions, training, quality assurance, or the theme park industry is preferred.
  • A minimum of one year of supervisory experience is preferred.
  • A bachelor’s degree in business, human resources, or closely related field (or equivalent education and experience) is preferred.
  • Experience in budget preparation and control (operating expenses and labor) is preferred.

Other:
  • Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.
  • Must be willing to work in hot and cold environments.
  • Must be willing to stand or sit for long periods of time.

APPLY NOW
Other vacancies with Merlin Entertainments Group
Operations Manager
Salary: Competitive Location: Hollywood, Los Angeles, CA, USA
Admissions Assistant Manager
Salary: Competitive Location: Goshen, NY, USA
Attractions Assistant Manager
Salary: Competitive Location: Goshen, NY, USA
Education Specialist
Salary: Competitive Location: East Rutherford, NJ, USA
Food and Beverages Area Manager
Salary: Competitive Salary Location: Carlsbad, CA, USA
General Manager
Salary: Competitive Salary Location: Concord, NC, USA
Marketing and Sales Coordinator
Salary: Competitive Salary Location: East Rutherford, NJ, USA
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS