Ticketing and Entry Project Lead, Historic Royal Palaces,Central London, London, UK | attractionsmanagement.com jobs
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Job opportunities with Historic Royal Palaces
Ticketing and Entry Project Lead
Historic Royal Palaces
Salary: Circa £60,000
Job location: Central London, London, UK
Closing date: 18 Aug 2019
Status: Fixed Term Contract. Days/Hours of work: Full time - 36 hours per week. 2-year contract.

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle.

About the role

We are searching for an experienced professional to lead on the development, procurement and optimisation of HRP’s principal ticketing system and to review and propose improvements to our entry arrangements across all sites, to ensure the delivery of a positive visit for all our visitors from the point of entry.

This will involve looking forward 5 – 10 years and working with the Ticketing Strategy Board to develop a Ticketing Strategy to plan and implement the effective integration of ticketing with other processes and systems to deliver an effective admissions process across all sites. You will own and deliver the strategy, working closely with the Customer Experience Programme, Marketing, Customer Engagement and Public Engagement, to maximise ticketing revenues and deliver a seamless visitor experience.

You will also be expected to analyse and interpret visitor feedback, research and CRM data to obtain a stronger and deeper understanding of ticketing trends, to remain at the forefront of ticketing practice.

About you

The ability to work independently, manage a broad and varied workload and being able to influence and work with multiple stakeholders across all departments is essential. You will be a strategic thinker with proven experience of various ticketing systems, CRM platforms and database software. To be successful you will need to have an understanding of the cultural, heritage or tourism/ attraction sectors.

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.

You may have experience of the following: Ticketing Systems, Visitor Experience, CRM Project Manager, CRM Project Lead, STAR, The Society of Ticket Agents and Retailers, Development Project Manager, IT Procurement Manager, Technical Lead, etc.

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Jobs . News . Products . Magazine
Job opportunities with Historic Royal Palaces
Ticketing and Entry Project Lead
Historic Royal Palaces
Salary: Circa £60,000
Job location: Central London, London, UK
Closing date: 18 Aug 2019
Status: Fixed Term Contract. Days/Hours of work: Full time - 36 hours per week. 2-year contract.

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle.

About the role

We are searching for an experienced professional to lead on the development, procurement and optimisation of HRP’s principal ticketing system and to review and propose improvements to our entry arrangements across all sites, to ensure the delivery of a positive visit for all our visitors from the point of entry.

This will involve looking forward 5 – 10 years and working with the Ticketing Strategy Board to develop a Ticketing Strategy to plan and implement the effective integration of ticketing with other processes and systems to deliver an effective admissions process across all sites. You will own and deliver the strategy, working closely with the Customer Experience Programme, Marketing, Customer Engagement and Public Engagement, to maximise ticketing revenues and deliver a seamless visitor experience.

You will also be expected to analyse and interpret visitor feedback, research and CRM data to obtain a stronger and deeper understanding of ticketing trends, to remain at the forefront of ticketing practice.

About you

The ability to work independently, manage a broad and varied workload and being able to influence and work with multiple stakeholders across all departments is essential. You will be a strategic thinker with proven experience of various ticketing systems, CRM platforms and database software. To be successful you will need to have an understanding of the cultural, heritage or tourism/ attraction sectors.

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.

You may have experience of the following: Ticketing Systems, Visitor Experience, CRM Project Manager, CRM Project Lead, STAR, The Society of Ticket Agents and Retailers, Development Project Manager, IT Procurement Manager, Technical Lead, etc.

APPLY NOW
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2019

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