Promotional feature - Holovis | attractionsmanagement.com
POST YOUR JOB ONLINE
Free ezine/digital edition sign up
Jobs   News   Features   Video    Products   Profiles   Magazine   Handbook   Advertise  
Promotional feature
Holovis

The future of attractions are always evolving but what do AI, machine learning and neural networks have to do with it? Experience designers Holovis are pioneering developments that not only extend and enhance the guest experience but that will also become imperative to safety, park performance and operations.


The desire for personalisation and unique guest experiences that drive ride and park repeatability have been at the top of the requirements list over the last few years," says Peter Cliff, creative director at Holovis.

"The evolution of real-time media and enhanced interactivity techniques have allowed guests to customise their experience, but we’re taking things one step further and achieving true personalisation where guests are in control and the same experience is never repeated twice."

To deliver this, Holovis has developed a proprietary software ecosystem that connects all elements of a themed entertainment space to streamline operations, transform security and safety protocols and provide deeply personalised, intelligent entertainment experiences.

"Our interactive attractions are evolving to become much more intelligent by using advanced tracking technologies including our biometric and AI platforms. We take the techniques currently being developed by our data scientists and software teams for our enterprise and simulation divisions and apply them to create next-generation themed entertainment solutions that are pushing the boundaries," explains Cliff.

New technologies
Holovis has developed a suite of software modules that leverage advanced computer vision and tracking technologies. These are fronted through the provision of guest experiences with personalised content that enhances their journey but also produce powerful data analytic visualisations and insights into park dynamics and operations on the backend.

The biometric tracking works by picking up attributes of the guest from their physical appearance and linking them to a user profile. The user is completely anonymised during this process, no data about an individual is saved and nothing can be reverse-engineered that could compromise personal information.

"We've prioritised the development of several different methods of tracking guests around a space that remove the complete reliance of a second screen, such as a mobile phone, digital signage networks or virtual reality," says Cliff.

"Users are identified through a powerful attribute recognition engine, which drives guest experience through personalised outputs. These include gesture recognition, where the power is in the hands of guests to alter their surroundings without needing any other devices or technologies, just natural human interaction.

“They could, for example, cast a spell, make lights come on inside a building or make water come out of a fountain. When combined with the facial recognition, a user can’t perform that action until they have unlocked that power, so someone else can copy the gesture but it may not work for them if they haven’t also unlocked the feature. This adds to the illusion of magic.

"The great thing about attribute recognition is it removes barriers to entry. Costly props enhanced with RFID are no longer the only way to take part.

"It's the object recognition module that allows guests to bring props into the narrative. Machine learning is used to identify common objects or those that can be purchased in gift shops and when detected incorporate them into the user’s specific story. These can be standard items that don’t need to be enhanced with any technological systems."

These tools can be utilised across a whole park or at a family entertainment centre, just in one themed zone, as part of the in-ride experience to personalise media scenes and in passive areas such as queue lines to elevate boredom.

Behind the scenes, the guest experience is a user-friendly face for what is actually a system that will become critical to park security and operations.

Spacial awareness
This real-time tracking intelligence of the way in which people are moving around the space combines with simulation data to deliver extensive insights into operations and security. This gives an accurate picture of proceedings and operators can choose to act on these for reasons such as improving the flow of guests, alleviating congestion and emergency situations.

When combined with the machine learning, analysis of the way guests typically move around a space, this identifies how crowds would move, should disasters occur and how emergency response teams should function. When a new ride is added, a simulation can be run to see in real-time how this will affect the way in which people are moving around the space.

"Just as Machine Learning and AI are changing other industries, such as manufacturing, healthcare, finance and retail, they are also set to have just as great an impact on themed entertainment," says Cliff. "This goes much further than simply contributing to guest entertainment – a whole ecosystem can be designed around these tracking technologies that keep guests safe by delivering extensive insights into park operations and security. We're very excited to see these transformations occur."

There are a many potential applications for biometric and AI technologies
Peter Cliff is creative director at Holovis
COMPANY PROFILES
Triotech

Triotech was established in 1999. The company is based in Montreal, Canada and has additional offi [more...]
Antonio Zamperla Spa

Founded in 1966, the Antonio Zamperla SPA is privately owned by Mr Alberto Zamperla. Located in Vi [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
+ More profiles  
VIDEO GALLERY

Animalive - Introducing AnimaChat!
Introducing AnimaChat, one operator can live-stream into multiple venues. Find out more...
More videos:
Experience the experience – Polin Waterparks & Pool Systems
+ More videos  

CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08 Oct 2020

VAC 2020 (The Annual National Conference of Visitor Attractions)

Queen Elizabeth II Conference Centre, London, United Kingdom
17-23 Oct 2020

World Leisure Congress 2020

Pinggu, Beijing, China
+ More diary  
LATEST ISSUES
+ View Magazine Archive

Attractions Management

2020 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2019 issue 4


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2019 issue 3


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2019 issue 2


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management News

06 Apr 2020 issue 153


View on turning pages
Download PDF
View archive
FREE digital subscription
Print subscription

Attractions Handbook

2019


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
ATTRACTIONS MANAGEMENT
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020
Jobs   News   Products   Magazine
Promotional feature
Holovis

The future of attractions are always evolving but what do AI, machine learning and neural networks have to do with it? Experience designers Holovis are pioneering developments that not only extend and enhance the guest experience but that will also become imperative to safety, park performance and operations.


The desire for personalisation and unique guest experiences that drive ride and park repeatability have been at the top of the requirements list over the last few years," says Peter Cliff, creative director at Holovis.

"The evolution of real-time media and enhanced interactivity techniques have allowed guests to customise their experience, but we’re taking things one step further and achieving true personalisation where guests are in control and the same experience is never repeated twice."

To deliver this, Holovis has developed a proprietary software ecosystem that connects all elements of a themed entertainment space to streamline operations, transform security and safety protocols and provide deeply personalised, intelligent entertainment experiences.

"Our interactive attractions are evolving to become much more intelligent by using advanced tracking technologies including our biometric and AI platforms. We take the techniques currently being developed by our data scientists and software teams for our enterprise and simulation divisions and apply them to create next-generation themed entertainment solutions that are pushing the boundaries," explains Cliff.

New technologies
Holovis has developed a suite of software modules that leverage advanced computer vision and tracking technologies. These are fronted through the provision of guest experiences with personalised content that enhances their journey but also produce powerful data analytic visualisations and insights into park dynamics and operations on the backend.

The biometric tracking works by picking up attributes of the guest from their physical appearance and linking them to a user profile. The user is completely anonymised during this process, no data about an individual is saved and nothing can be reverse-engineered that could compromise personal information.

"We've prioritised the development of several different methods of tracking guests around a space that remove the complete reliance of a second screen, such as a mobile phone, digital signage networks or virtual reality," says Cliff.

"Users are identified through a powerful attribute recognition engine, which drives guest experience through personalised outputs. These include gesture recognition, where the power is in the hands of guests to alter their surroundings without needing any other devices or technologies, just natural human interaction.

“They could, for example, cast a spell, make lights come on inside a building or make water come out of a fountain. When combined with the facial recognition, a user can’t perform that action until they have unlocked that power, so someone else can copy the gesture but it may not work for them if they haven’t also unlocked the feature. This adds to the illusion of magic.

"The great thing about attribute recognition is it removes barriers to entry. Costly props enhanced with RFID are no longer the only way to take part.

"It's the object recognition module that allows guests to bring props into the narrative. Machine learning is used to identify common objects or those that can be purchased in gift shops and when detected incorporate them into the user’s specific story. These can be standard items that don’t need to be enhanced with any technological systems."

These tools can be utilised across a whole park or at a family entertainment centre, just in one themed zone, as part of the in-ride experience to personalise media scenes and in passive areas such as queue lines to elevate boredom.

Behind the scenes, the guest experience is a user-friendly face for what is actually a system that will become critical to park security and operations.

Spacial awareness
This real-time tracking intelligence of the way in which people are moving around the space combines with simulation data to deliver extensive insights into operations and security. This gives an accurate picture of proceedings and operators can choose to act on these for reasons such as improving the flow of guests, alleviating congestion and emergency situations.

When combined with the machine learning, analysis of the way guests typically move around a space, this identifies how crowds would move, should disasters occur and how emergency response teams should function. When a new ride is added, a simulation can be run to see in real-time how this will affect the way in which people are moving around the space.

"Just as Machine Learning and AI are changing other industries, such as manufacturing, healthcare, finance and retail, they are also set to have just as great an impact on themed entertainment," says Cliff. "This goes much further than simply contributing to guest entertainment – a whole ecosystem can be designed around these tracking technologies that keep guests safe by delivering extensive insights into park operations and security. We're very excited to see these transformations occur."

There are a many potential applications for biometric and AI technologies
Peter Cliff is creative director at Holovis
LATEST NEWS
COVID-19 stimulus package – VAT cut for hospitality, companies to get apprenticeship funding
The hospitality and attractions sectors will benefit from a temporary cut to VAT as part of stimulus measures announced by chancellor Rishi Sunak.
Eureka! reveals new designs for Eureka! Mersey – construction to begin in 2021
New concept designs and visuals have been released for the Eureka! Mersey project – a £11.75m children's visitor attraction being developed in Liverpool, UK.
Thermal project set to ‘redefine city wellbeing’ on track for 2023 opening
Global wellbeing organisation, Therme Group, has confirmed its 28-acre wellbeing project in the UK is on track to begin construction.
BIG creates spiral museum for Swiss watchmaker Audemars Piguet
Swiss luxury watchmaker Audemars Piguet will open a museum celebrating the company history next month (June 2020).
Israel's tourism industry begins gradual relaunch – some hotels given green light to open
Hotels and accommodations in Israel with ground floor rooms have been given permission to reopen for business – but only for domestic tourism.
Disney places 100,000 workers on unpaid leave – plans to save US$500m a month
Walt Disney is set to stop paying more than 100,000 of its theme park and hotel workers as the entertainment giant struggles with coronavirus closures.
Future of Canada's oldest aquarium 'under threat' due to coronavirus shutdown
Vancouver Aquarium is in danger of having to close its doors permanently, due to a collapse in revenues brought on by the coronavirus pandemic.
Tourism Society emergency meeting addresses impact of delayed lockdown on tourism industry
The Tourism Society scheduled an emergency meeting on Wednesday 15 April to discuss breaking news relating to lockdown timings.
Tourism industry must lead and inspire, says Ken Robinson
Coronavirus is devastating for the tourism and leisure sectors globally. For now, the focus is on business ‘discontinuity’, the impact of the pandemic on our employees and their families, whether and how companies will survive and when the viable resumption of activity will be possible.
National Geographic Museum creates virtual tour of Jane Goodall exhibition during lockdown
The National Geographic Museum in Washington DC, US, has developed its first ever virtual tour of an exhibition, offering the public the opportunity "visit" even while the institution remains shut due to the coronavirus pandemic.
CAVU Designwerks appoints Nathan Jones as chief operating officer
Nathan Jones has been appointed to the newly-created role of chief operating officer at CAVU Designwerks.
Longleat's Lord Bath dies from COVID-19
The attractions industry has lost one of its personalities with the passing of Lord Bath, the owner of Longleat Safari Park in the UK, who died on Saturday 4 April aged 87 after contracting the coronavirus.
+ More news   
 
COMPANY PROFILES
Triotech

Triotech was established in 1999. The company is based in Montreal, Canada and has additional offi [more...]
Antonio Zamperla Spa

Founded in 1966, the Antonio Zamperla SPA is privately owned by Mr Alberto Zamperla. Located in Vi [more...]
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
+ More profiles  
VIDEO GALLERY

Animalive - Introducing AnimaChat!
Introducing AnimaChat, one operator can live-stream into multiple venues. Find out more...
More videos:
Experience the experience – Polin Waterparks & Pool Systems
+ More videos  

CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08 Oct 2020

VAC 2020 (The Annual National Conference of Visitor Attractions)

Queen Elizabeth II Conference Centre, London, United Kingdom
17-23 Oct 2020

World Leisure Congress 2020

Pinggu, Beijing, China
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS