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NEWS
PwC survey: 99 per cent of Olympic tourists to return to London
POSTED 15 Aug 2012 . BY Tom Walker
Image: London has rated highly among visitors

A survey of overseas visitors to London conducted during the Olympic Games by PricewaterhouseCoopers (PwC) has shown that 99 per cent of visitors want to return to the city in the future.

PwC polled visitors to London between 29 July and 11 August, with 59 per cent of respondents giving the Olympic Games as the primary reason for their visit.

An overwhelming majority (95 per cent) enjoyed their stay, with more than half (55 per cent) rating their experience as excellent and a further 40 per cent describing it as good.

Aside from the Games, tourists rated heritage sites such as Buckingham Palace as their best experience, followed by the British people. Museums came third, with the city's atmosphere and parks in fourth and fifth place respectively.

Robert Milburn, hospitality and leisure leader at PwC, said: "The Games have clearly been a magnet for tourists, but London's visitors have enjoyed much more besides and the good news is they want to come back for more.

"The tourists we surveyed had a huge range of favourite experiences, from night life to architecture, reflecting the fact that London really does have something for everyone. We need to make sure we capitalise on London's current popularity.

"London isn't exactly renowned for being a friendly city, so it's surprising its people have made such a positive impression. The helpful and plentiful Olympic stewards probably explain a lot, but perhaps the Games are making us Londoners happier as well."

• Yesterday, culture secretary Jeremy Hunt launched a new tourism strategy that looks to benefit from the Olympic Games and increase inbound visits to the UK by a third. To read more, click here.

Image: Rob Wilson/shutterstock.com
MORE NEWS
London Museum makes destination dining part of the attraction
London Museum will open four new food and drink destinations when it launches its new home at Smithfield on 28 November, making hospitality a central part of the visitor experience at one of the capital's biggest cultural openings of the year.
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
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IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
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Jobs    News   Products   Magazine   Subscribe
NEWS
PwC survey: 99 per cent of Olympic tourists to return to London
POSTED 15 Aug 2012 . BY Tom Walker
Image: London has rated highly among visitors

A survey of overseas visitors to London conducted during the Olympic Games by PricewaterhouseCoopers (PwC) has shown that 99 per cent of visitors want to return to the city in the future.

PwC polled visitors to London between 29 July and 11 August, with 59 per cent of respondents giving the Olympic Games as the primary reason for their visit.

An overwhelming majority (95 per cent) enjoyed their stay, with more than half (55 per cent) rating their experience as excellent and a further 40 per cent describing it as good.

Aside from the Games, tourists rated heritage sites such as Buckingham Palace as their best experience, followed by the British people. Museums came third, with the city's atmosphere and parks in fourth and fifth place respectively.

Robert Milburn, hospitality and leisure leader at PwC, said: "The Games have clearly been a magnet for tourists, but London's visitors have enjoyed much more besides and the good news is they want to come back for more.

"The tourists we surveyed had a huge range of favourite experiences, from night life to architecture, reflecting the fact that London really does have something for everyone. We need to make sure we capitalise on London's current popularity.

"London isn't exactly renowned for being a friendly city, so it's surprising its people have made such a positive impression. The helpful and plentiful Olympic stewards probably explain a lot, but perhaps the Games are making us Londoners happier as well."

• Yesterday, culture secretary Jeremy Hunt launched a new tourism strategy that looks to benefit from the Olympic Games and increase inbound visits to the UK by a third. To read more, click here.

Image: Rob Wilson/shutterstock.com
MORE NEWS
London Museum makes destination dining part of the attraction
London Museum will open four new food and drink destinations when it launches its new home at Smithfield on 28 November, making hospitality a central part of the visitor experience at one of the capital's biggest cultural openings of the year.
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade- long transformation programme that has seen almost US$200 million invested into the Texas attraction.
+ More news   
 
COMPANY PROFILES
DJW

David & Lynn Willrich started the Company over thirty years ago, from the Audio Visual Department [more...]
IAAPA EMEA

IAAPA Expo Europe was established in 2006 and has grown to the largest international conference and [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
iPlayCO

iPlayCo was established in 1999. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
28-29 Sep 2026

Wellness Destination AI Tech Summit – Tourism, Hospitality & Real Estate, 28-29 Sept 2026

Grand Ballroom, METT Singapore, Singapore
+ More diary  
 


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