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NEWS
Peloton agrees deal with consumer safety agency for recall of treadmills following death of child
POSTED 05 May 2021 . BY Tom Walker
Peloton launched Tread in 2020 Credit: Peloton
Peloton is recalling all of its Tread and Tread+ machines
The treadmills have been linked to the death of a child and multiple reports of injuries to other users
The recall covers all of the US, but it is unclear whether it affects the UK or other markets
Consumers who have purchased either treadmill should immediately stop using it and contact Peloton for a full refund
Peloton is recalling all of its Tread and Tread+ machines in the US, after striking a deal with the US Consumer Product Safety Commission (CPSC).

The treadmills have been linked to the death of a child and there have been multiple reports of injuries to other users.

The at-home fitness giant said consumers who have purchased either treadmill should immediately stop using it and contact Peloton for a full refund.

Peloton will also stop the sale and distribution of the Tread+ and continues to work on additional hardware modifications.

The recall covers all of the US, but it is unclear whether it affects the UK or other markets.

The move comes less than a month after CPSC issued a statement, warning that consumers should "stop using the Peloton Tread+" machine.

The CPSC's statement was initially disputed by Peloton, who called it "inaccurate and misleading".

The mood has clearly changed since, with Peloton CEO John Foley apologising and admitting the company had "made a mistake" with its initial reaction to the CPSC statement.

Foley said: "The decision to recall both products was the right thing to do for Peloton’s members and their families.

"I want to be clear, Peloton made a mistake in our initial response to the CPSC's request that we recall the Tread+.

"We should have engaged more productively with them from the outset. For that, I apologise.

"Today’s announcement reflects our recognition that, by working closely with the CPSC, we can increase safety awareness for our members.

"We believe strongly in the future of at-home connected fitness and are committed to work with the CPSC to set new industry safety standards for treadmills.

"We have a desire and a responsibility to be an industry leader in product safety.”

Robert S Adler, acting chair of the CPSC, said: "I'm pleased that the CPSC and Peloton have come to an agreement to protect users of the Peloton Tread+ and Tread products.

"The agreement, which the commission voted this morning to accept, requires Peloton to immediately stop selling and distributing both the Tread+ and Tread products in the US and refund the full purchase price to consumers who wish to return their treadmills.

"The agreement between CPSC and Peloton is the result of weeks of intense negotiation and effort, culminating in a cooperative agreement that I believe serves the best interests of Peloton and of consumers.

"I would like to thank the CPSC technical staff who have worked tirelessly to protect consumers and to warn the public. Today we have taken steps to prevent further harm from these two products."
Consumers who have purchased either treadmill should immediately stop using it Credit: Peloton
RELATED STORIES
  Peloton disputes consumer safety body's concerns over Tread+


At-home fitness giant Peloton said it is "troubled" by the Consumer Product Safety Commission (CPSC) warning consumers to stop using the Peloton Tread+ equipment.
  Peloton completes US$420m acquisition of Precor


At-home fitness giant Peloton has officially completed the acquisition of equipment provider Precor, in a deal worth US$420m.
  Three-year-old-boy dies after 'tragic accident' involving Peloton treadmill


A three-year-old-boy has died of the injuries he sustained in an accident involving a Peloton Tread+ running machine.
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NEWS
Peloton agrees deal with consumer safety agency for recall of treadmills following death of child
POSTED 05 May 2021 . BY Tom Walker
Peloton launched Tread in 2020 Credit: Peloton
Peloton is recalling all of its Tread and Tread+ machines
The treadmills have been linked to the death of a child and multiple reports of injuries to other users
The recall covers all of the US, but it is unclear whether it affects the UK or other markets
Consumers who have purchased either treadmill should immediately stop using it and contact Peloton for a full refund
Peloton is recalling all of its Tread and Tread+ machines in the US, after striking a deal with the US Consumer Product Safety Commission (CPSC).

The treadmills have been linked to the death of a child and there have been multiple reports of injuries to other users.

The at-home fitness giant said consumers who have purchased either treadmill should immediately stop using it and contact Peloton for a full refund.

Peloton will also stop the sale and distribution of the Tread+ and continues to work on additional hardware modifications.

The recall covers all of the US, but it is unclear whether it affects the UK or other markets.

The move comes less than a month after CPSC issued a statement, warning that consumers should "stop using the Peloton Tread+" machine.

The CPSC's statement was initially disputed by Peloton, who called it "inaccurate and misleading".

The mood has clearly changed since, with Peloton CEO John Foley apologising and admitting the company had "made a mistake" with its initial reaction to the CPSC statement.

Foley said: "The decision to recall both products was the right thing to do for Peloton’s members and their families.

"I want to be clear, Peloton made a mistake in our initial response to the CPSC's request that we recall the Tread+.

"We should have engaged more productively with them from the outset. For that, I apologise.

"Today’s announcement reflects our recognition that, by working closely with the CPSC, we can increase safety awareness for our members.

"We believe strongly in the future of at-home connected fitness and are committed to work with the CPSC to set new industry safety standards for treadmills.

"We have a desire and a responsibility to be an industry leader in product safety.”

Robert S Adler, acting chair of the CPSC, said: "I'm pleased that the CPSC and Peloton have come to an agreement to protect users of the Peloton Tread+ and Tread products.

"The agreement, which the commission voted this morning to accept, requires Peloton to immediately stop selling and distributing both the Tread+ and Tread products in the US and refund the full purchase price to consumers who wish to return their treadmills.

"The agreement between CPSC and Peloton is the result of weeks of intense negotiation and effort, culminating in a cooperative agreement that I believe serves the best interests of Peloton and of consumers.

"I would like to thank the CPSC technical staff who have worked tirelessly to protect consumers and to warn the public. Today we have taken steps to prevent further harm from these two products."
Consumers who have purchased either treadmill should immediately stop using it Credit: Peloton
RELATED STORIES
Peloton disputes consumer safety body's concerns over Tread+


At-home fitness giant Peloton said it is "troubled" by the Consumer Product Safety Commission (CPSC) warning consumers to stop using the Peloton Tread+ equipment.
Peloton completes US$420m acquisition of Precor


At-home fitness giant Peloton has officially completed the acquisition of equipment provider Precor, in a deal worth US$420m.
Three-year-old-boy dies after 'tragic accident' involving Peloton treadmill


A three-year-old-boy has died of the injuries he sustained in an accident involving a Peloton Tread+ running machine.
MORE NEWS
London Museum makes destination dining part of the attraction
London Museum will open four new food and drink destinations when it launches its new home at Smithfield on 28 November, making hospitality a central part of the visitor experience at one of the capital's biggest cultural openings of the year.
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
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Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
28-29 Sep 2026

Wellness Destination AI Tech Summit – Tourism, Hospitality & Real Estate, 28-29 Sept 2026

Grand Ballroom, METT Singapore, Singapore
+ More diary  
 


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