Latest
issue
Get Attractions Management digital magazine FREE
Sign up here ▸
Jobs   News   Features   Products   Company profilesProfiles   Magazine   Handbook   Advertise    Subscribe  
NEWS
Gym businesses await decision on business interruption insurance
POSTED 20 Aug 2020 . BY Tom Walker
Hundreds of gym operators, who had to close their doors for four months, are among the 370,000 policyholders who have paid for business interruption protection Credit: Shutterstock.com/Ajan Alen
Health and fitness and leisure businesses in the UK will find out in September if they can make a claim on their business interruption insurance for losses caused by the pandemic.

The High Court recently completed a review and test trial of the policy wording of eight major insurers, to decide whether or not the COVID-19 pandemic should trigger a business interruption insurance pay out.

Overseen by Lord Justice Flaux, the review focused on eight insurers – Arch, Argenta, Ecclesiastical, MS Amlin, Hiscox, QBE, RSA and Zurich – and the court’s rulings are expected to apply to nearly 50 insurers, who have sold insurance to 370,000 customers, many of which are small businesses.

The judgement will be legally binding on the insurers that are parties to the test case. It will also provide "persuasive guidance" for the interpretation of similar policy wordings and claims.

The test case was brought by the Financial Conduct Authority (FCA) and comes as the pandemic has led to widespread disruption and business closures resulting in substantial financial loss.

Many customers have made claims for the losses under their business interruption insurance policies.

There has been widespread concern, however, about the lack of clarity over the policies and whether customers can make successful claims – and the basis on which some insurers are making decisions in relation to claims.

"The variation in the types of cover provided and wordings used, mean it can be difficult to determine whether customers have cover and can make a valid claim," said a spokesperson for the FCA.

"There are genuine doubts over the appropriate interpretation of the wording in some cases.

"This has led to uncertainty and disputes, with many customers who believe they have valid claims having these rejected by their insurer."

Companies who have not yet done so, are being encouraged to make claims as soon as possible.

"If you haven’t already, submit a claim as soon as possible, as this will be a condition of your policy," said Catrin Povey, an insurance lawyer at law firm Capital Law.

"If you've already made a claim, you should have already been advised by your insurer whether your policy is potentially affected by the outcome of the test case, or if not, the reasons why it is not likely to be affected.

"If your policy is potentially affected, then don’t just wait for the outcome of the test case to advance your claim. For example, you can continue to gather information in support of your claim."

• To find out more about the test case and the way the FCA is approaching it, click here.

RELATED STORIES
  Gym owner slams banks for coronavirus loan scheme failure


Paul Trendell, founder and CEO of boutique operator Victus Soul, has questioned the way banks are handling the government's Coronavirus Business Interruption Loan Scheme (CBILS).
  Coronavirus: Free advice for UK operators concerned about the future of their business


ukactive’s new strategic partner, QuikSwitch, has urged gym operators concerned about the impact of coronavirus on their business not to make any immediate decisions to pursue insolvency.
  Leading industry bodies call for special measures to keep leisure facilities afloat


Leading trade bodies representing the physical activity sector have called on the government to introduce "urgent additional measures" in order to keep gyms and leisure facilities afloat during the COVID-19 (Coronavirus) pandemic.
MORE NEWS
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
+ More news   

COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
LATEST ISSUES
+ View Magazine Archive

Attractions Management

2026 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2025 issue 2


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2025 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2024 issue 4


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management News

06 Apr 2020 issue 153


View on turning pages
Download PDF
View archive
FREE digital subscription
Print subscription

Attractions Handbook

2019


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
ATTRACTIONS MANAGEMENT
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Get Attractions Management digital magazine FREE
Sign up here ▸
Jobs    News   Products   Magazine   Subscribe
NEWS
Gym businesses await decision on business interruption insurance
POSTED 20 Aug 2020 . BY Tom Walker
Hundreds of gym operators, who had to close their doors for four months, are among the 370,000 policyholders who have paid for business interruption protection Credit: Shutterstock.com/Ajan Alen
Health and fitness and leisure businesses in the UK will find out in September if they can make a claim on their business interruption insurance for losses caused by the pandemic.

The High Court recently completed a review and test trial of the policy wording of eight major insurers, to decide whether or not the COVID-19 pandemic should trigger a business interruption insurance pay out.

Overseen by Lord Justice Flaux, the review focused on eight insurers – Arch, Argenta, Ecclesiastical, MS Amlin, Hiscox, QBE, RSA and Zurich – and the court’s rulings are expected to apply to nearly 50 insurers, who have sold insurance to 370,000 customers, many of which are small businesses.

The judgement will be legally binding on the insurers that are parties to the test case. It will also provide "persuasive guidance" for the interpretation of similar policy wordings and claims.

The test case was brought by the Financial Conduct Authority (FCA) and comes as the pandemic has led to widespread disruption and business closures resulting in substantial financial loss.

Many customers have made claims for the losses under their business interruption insurance policies.

There has been widespread concern, however, about the lack of clarity over the policies and whether customers can make successful claims – and the basis on which some insurers are making decisions in relation to claims.

"The variation in the types of cover provided and wordings used, mean it can be difficult to determine whether customers have cover and can make a valid claim," said a spokesperson for the FCA.

"There are genuine doubts over the appropriate interpretation of the wording in some cases.

"This has led to uncertainty and disputes, with many customers who believe they have valid claims having these rejected by their insurer."

Companies who have not yet done so, are being encouraged to make claims as soon as possible.

"If you haven’t already, submit a claim as soon as possible, as this will be a condition of your policy," said Catrin Povey, an insurance lawyer at law firm Capital Law.

"If you've already made a claim, you should have already been advised by your insurer whether your policy is potentially affected by the outcome of the test case, or if not, the reasons why it is not likely to be affected.

"If your policy is potentially affected, then don’t just wait for the outcome of the test case to advance your claim. For example, you can continue to gather information in support of your claim."

• To find out more about the test case and the way the FCA is approaching it, click here.

RELATED STORIES
Gym owner slams banks for coronavirus loan scheme failure


Paul Trendell, founder and CEO of boutique operator Victus Soul, has questioned the way banks are handling the government's Coronavirus Business Interruption Loan Scheme (CBILS).
Coronavirus: Free advice for UK operators concerned about the future of their business


ukactive’s new strategic partner, QuikSwitch, has urged gym operators concerned about the impact of coronavirus on their business not to make any immediate decisions to pursue insolvency.
Leading industry bodies call for special measures to keep leisure facilities afloat


Leading trade bodies representing the physical activity sector have called on the government to introduce "urgent additional measures" in order to keep gyms and leisure facilities afloat during the COVID-19 (Coronavirus) pandemic.
MORE NEWS
Warner Bros Discovery collaborates on upcoming Pompeii attraction
A new immersive attraction designed to transport visitors into the final hours of ancient Pompeii is preparing to open near the world-famous archaeological site in southern Italy.
Bob Rogers hands BRC to long-serving leadership team
Experience design company, BRC Imagination Arts, has completed a transition that sees founder Bob Rogers pass ownership of the business to four long-serving senior executives, while remaining actively involved with the company.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Movie Park Germany reveals new Paramount attraction as part of its 30th anniversary celebrations
Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse to reinforce the park’s longstanding “Hollywood in Germany” positioning.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
Efteling expands family offer with new Hooghmoed drop tower
Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and introduce younger visitors to thrill attractions.
+ More news   
 
COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
+ More profiles  
FEATURED SUPPLIER

Iconic Liverpool attraction opens door to new operators
An opportunity to reimagine one of the UK’s most recognisable towers has been formally opened by Rivington Hark, as St Johns Beacon invites operators and partners to shape its next phase. [more...]
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS