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NEWS
Legal threat sees Chimelong end height-based discount policy
POSTED 01 Mar 2019 . BY Andy Knaggs
Visitors at Chimelong's Ocean Kingdom park in Zhuhai Credit: Shutterstock
Reports in Chinese media suggest that the country’s leading theme park operator, Chimelong Group, has decided to change its approach to discounted ticketing in the face of a legal challenge to its policy of offering discounted tickets based on the height measurements of visitors.

The action was brought by the Guangdong Consumer Council, claiming that the policy of only allowing discounts for those under 1.5 metres (4ft 11in) in height was a violation of the legal rights of underaged consumers.It said it was suing on behalf of a large number of parents in recent years who had complained to the council that their children did not receive discounts on entrance tickets simply because they were too tall, even though they qualified by age.

The case was due to be heard by the Guangzhou Intermediate People’s Court, but according to China Daily, a statement on the Guangdong Consumer Council’s WeChat account announced that the charge against Chimelong had been dropped in response to its change of policy.

That policy is now to allow discounts for those under 18 years of age, subject to them producing identity or student cards that prove their age. Though it had been policy for decades to apply the height criteria, official figures show that, due to improved living standards in recent times, the average height of 12-year-old children in China is now more than 150 cm.

Chimelong Group has seven attractions open in China, five in Guangzhou (including water and safari parks), and two in Zhuhai, including the Chimelong Ocean Kingdom.
RELATED STORIES
  Chimelong controversially opens China's first orca breeding facility


Despite growing sentiment worldwide that large sea creatures – particularly cetaceans – should not be kept in captivity, China’s Chimelong Group has opened the country’s first breeding centre for killer whales in the city of Zhuhai.
  FEATURE: Mystery Shopper: Ocean Odyssey


Does China’s big-budget Chimelong Ocean Kingdom live up to the hype?
MORE NEWS
Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
Expo 2030 Riyadh will create a permanent global destination
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers confirming the six-million-square-metre site will become a Global Village after the event closes.
Australian waterpark acquisition creates new leisure attractions group
The owner of one of Australia's best-known waterparks has acquired a major competitor, creating a new attractions business spanning two of the country's largest visitor destinations.
London Museum reveals 2026 opening date for new Smithfield home
The London Museum’s new site will open in Smithfield, East London, on 28 November 2026.
+ More news   
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23-26 Aug 2026

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Jobs    News   Products   Magazine   Subscribe
NEWS
Legal threat sees Chimelong end height-based discount policy
POSTED 01 Mar 2019 . BY Andy Knaggs
Visitors at Chimelong's Ocean Kingdom park in Zhuhai Credit: Shutterstock
Reports in Chinese media suggest that the country’s leading theme park operator, Chimelong Group, has decided to change its approach to discounted ticketing in the face of a legal challenge to its policy of offering discounted tickets based on the height measurements of visitors.

The action was brought by the Guangdong Consumer Council, claiming that the policy of only allowing discounts for those under 1.5 metres (4ft 11in) in height was a violation of the legal rights of underaged consumers.It said it was suing on behalf of a large number of parents in recent years who had complained to the council that their children did not receive discounts on entrance tickets simply because they were too tall, even though they qualified by age.

The case was due to be heard by the Guangzhou Intermediate People’s Court, but according to China Daily, a statement on the Guangdong Consumer Council’s WeChat account announced that the charge against Chimelong had been dropped in response to its change of policy.

That policy is now to allow discounts for those under 18 years of age, subject to them producing identity or student cards that prove their age. Though it had been policy for decades to apply the height criteria, official figures show that, due to improved living standards in recent times, the average height of 12-year-old children in China is now more than 150 cm.

Chimelong Group has seven attractions open in China, five in Guangzhou (including water and safari parks), and two in Zhuhai, including the Chimelong Ocean Kingdom.
RELATED STORIES
Chimelong controversially opens China's first orca breeding facility


Despite growing sentiment worldwide that large sea creatures – particularly cetaceans – should not be kept in captivity, China’s Chimelong Group has opened the country’s first breeding centre for killer whales in the city of Zhuhai.
FEATURE: Mystery Shopper: Ocean Odyssey


Does China’s big-budget Chimelong Ocean Kingdom live up to the hype?
MORE NEWS
Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
Expo 2030 Riyadh will create a permanent global destination
Expo 2030 Riyadh is being planned as a permanent visitor destination, with organisers confirming the six-million-square-metre site will become a Global Village after the event closes.
Australian waterpark acquisition creates new leisure attractions group
The owner of one of Australia's best-known waterparks has acquired a major competitor, creating a new attractions business spanning two of the country's largest visitor destinations.
London Museum reveals 2026 opening date for new Smithfield home
The London Museum’s new site will open in Smithfield, East London, on 28 November 2026.
Toverland unveils €98m expansion plan as park prepares to launch resort development
The Toverland theme park in the Netherlands has announced a €98m expansion programme that will add a resort, new attractions and staff facilities as it pursues plans to become a multi- day destination.
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
+ More news   
 
COMPANY PROFILES
Vekoma Rides Manufacturing B.V.

Vekoma Rides has a large variety of coasters and attractions. [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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