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ISPA launches Heart of the Matter virtual series
POSTED 02 Sep 2020 . BY Megan Whitby
All sessions are being live-streamed via ISPA's facebook page and being made available on-demand afterwards Credit: Shutterstock:fizkes

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series
– Lynne McNees
ISPA is hosting a virtual event series bringing together luminaries from a variety of backgrounds for in-depth conversations touching on topics that impact spa professionals both personally and professionally.

Called Heart of the Matter, the on-demand series kicked off in August with ISPA Dedicated Contributor Award winner Bryan Williams, who led a virtual session centred on fostering inclusion and diversity through leadership.

The most recent instalment saw Tembi Locke, New York Times best-selling author and actor, speak with ISPA Board chair Patrick Huey about grief, resilience and healing.

Confirmed upcoming participants and topics are as follows:
  • Kathryn Hahn, Emmy-nominated actor and star of the upcoming Disney+ series WandaVision, HBO’s I Know This Much is True and the hit film, Bad Moms, will speak with Huey about seeking joy and the challenges of persevering in difficult times

  • ISPA medical advisor Dr Brent Bauer and Dr Nadir Bhuiyan of the Mayo Clinic will discuss the spa industry’s pandemic response and share insights on planning for the immediate future.


“So many industry members have worked so hard in recent months to safely reopen their spas,” said ISPA president Lynne McNees.

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series.”

Heart of the Matter adds to ISPA’s recent virtual offerings, which have also included a series of Reopening Town Halls featuring spa professionals highlighting their reopening efforts and Chats with Product Pros, which have focused on the ways in which spa resource partners have adapted to business during the pandemic.

“It’s been wonderful seeing our industry come together to share their experiences and observations during our Town Halls and Product Pros events,” said Huey.

“Heart of the Matter gives us an opportunity to remain engaged with our spa colleagues while offering wisdom that is relevant to us not just as professionals, but also as human beings.”

ISPA will announce further instalments of Heart of the Matter as participants are confirmed.

All session recordings will be available on demand at ISPA's website and the ISPA YouTube channel.
RELATED STORIES
  ISPA launches new members-only virtual education series hosted by Patrick Huey


ISPA has revealed it will host a new virtual education series, called Shine On, featuring leading industry voices sharing their insights on a range of subjects critical to the industry’s present and future.
  ISPA and CIDESCO collaborate to foster growth and success for global spa workforce


ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
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NEWS
ISPA launches Heart of the Matter virtual series
POSTED 02 Sep 2020 . BY Megan Whitby
All sessions are being live-streamed via ISPA's facebook page and being made available on-demand afterwards Credit: Shutterstock:fizkes
“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series
– Lynne McNees
ISPA is hosting a virtual event series bringing together luminaries from a variety of backgrounds for in-depth conversations touching on topics that impact spa professionals both personally and professionally.

Called Heart of the Matter, the on-demand series kicked off in August with ISPA Dedicated Contributor Award winner Bryan Williams, who led a virtual session centred on fostering inclusion and diversity through leadership.

The most recent instalment saw Tembi Locke, New York Times best-selling author and actor, speak with ISPA Board chair Patrick Huey about grief, resilience and healing.

Confirmed upcoming participants and topics are as follows:
  • Kathryn Hahn, Emmy-nominated actor and star of the upcoming Disney+ series WandaVision, HBO’s I Know This Much is True and the hit film, Bad Moms, will speak with Huey about seeking joy and the challenges of persevering in difficult times

  • ISPA medical advisor Dr Brent Bauer and Dr Nadir Bhuiyan of the Mayo Clinic will discuss the spa industry’s pandemic response and share insights on planning for the immediate future.


“So many industry members have worked so hard in recent months to safely reopen their spas,” said ISPA president Lynne McNees.

“Through Heart of the Matter, we hope to offer the ISPA family an opportunity to pause during this hectic period and receive inspiration from the insights, advice and stories that will be shared in this series.”

Heart of the Matter adds to ISPA’s recent virtual offerings, which have also included a series of Reopening Town Halls featuring spa professionals highlighting their reopening efforts and Chats with Product Pros, which have focused on the ways in which spa resource partners have adapted to business during the pandemic.

“It’s been wonderful seeing our industry come together to share their experiences and observations during our Town Halls and Product Pros events,” said Huey.

“Heart of the Matter gives us an opportunity to remain engaged with our spa colleagues while offering wisdom that is relevant to us not just as professionals, but also as human beings.”

ISPA will announce further instalments of Heart of the Matter as participants are confirmed.

All session recordings will be available on demand at ISPA's website and the ISPA YouTube channel.
RELATED STORIES
ISPA launches new members-only virtual education series hosted by Patrick Huey


ISPA has revealed it will host a new virtual education series, called Shine On, featuring leading industry voices sharing their insights on a range of subjects critical to the industry’s present and future.
ISPA and CIDESCO collaborate to foster growth and success for global spa workforce


ISPA and global beauty and spa therapy educational organisation, CIDESCO, are collaborating to tackle the training and staffing issues in the world of spa.
MORE NEWS
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming.
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
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COMPANY PROFILES
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
instantprint

We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Painting With Light

By combining lighting, video, scenic and architectural elements, sound and special effects we tell s [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


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Tel: +44 (0)1462 431385

©Cybertrek 2026

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