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NEWS
Four Merlin rollercoasters temporarily shut down after Alton Towers accident
POSTED 05 Jun 2015 . BY Tom Anstey
Saw – one of Thorpe Park's most popular rides – is among those temporarily closed
Following the incident at Alton Towers, which saw a carriage full of people crash into an empty one on the Smiler, four rollercoasters operated by Merlin Entertainments at parks across the UK have been closed until further notice.

The Smiler incident left four people with “significant lower limb injuries”, one confirmed as a double leg break, after the two carriages on the ride collided earlier this week.

When Alton Towers reopens “within the next few days” the Smiler will remain shut, as will Thorpe Park’s Saw rollercoaster and Chessington World of Adventures’ Dragon’s Fury and Rattlesnake rides. Ride manufacturer Gerstlauer designed both Saw and the Smiler, while Maurer Söhne developed Dragon’s Fury and Rattlesnake.

"Since the accident at Alton Towers Resort on Tuesday afternoon Merlin Entertainments has been engaged in a thorough review and investigation of the events that led up to the incident and of its safety and operating processes. The investigation is ongoing and we are co-operating fully with the Health & Safety Executive," said a statement from Merlin, which owns and operates all three theme parks

"The safety of our visitors is our fundamental priority. We have a strong safety record at Alton Towers and across the Merlin Group. Today we are enhancing our safety standards by issuing an additional set of safety protocols and procedures that will reinforce the safe operation of our multi-car rollercoasters. These are effective immediately.

"Each rollercoaster has its own individual operating process and characteristics. Our central safety management team, together with local park operations, will now work to implement and brief operating staff on these protocols. As a consequence, two rollercoaster rides have been withdrawn from service until the new safety protocols have been applied.

"The Smiler and Saw, a similar ride at Thorpe Park, have been closed since the accident and will stay closed for the foreseeable future. We intend to complete our thorough appraisal of our safety processes at Alton Towers in the near future and plan to re-open the Park to the public in the next few days."

“This has been a terrible experience for everyone involved and one we sincerely regret," added Merlin CEO Nick Varney. "Our thoughts remain with those who were seriously injured and we are doing everything we can to support them through this difficult time. It is an accident that should not have happened, and we are determined that it will never happen again."

RELATED STORIES
  Alton Towers to remain shut until cause of accident is determined, says Varney


Merlin Entertainments’ chief executive, Nick Varney, has said Alton Towers will remain closed until the cause of the Smiler accident that left 16 people injured has been determined.
  Alton Towers closes for internal investigation after Smiler crash seriously injures four


Four people have been seriously injured in a collision between two carriages on Alton Towers’ Smiler rollercoaster.
  Alton Towers forced to close The Smiler after wheels hit riders


Alton Towers' new £18m Smiler rollercoaster was forced to shut down after some of the ride’s wheels fell off and hit four people in the front carriage.
  Alton Towers reveals details of new £18m roller coaster


Alton Towers Resort has worked with researchers at New Scientist to ensure its news £18m roller coaster The Smiler delivers park visitors maximum thrills.
MORE NEWS
David Rockwell creates immersive magic destination, The Hand and The Eye
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Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade- long transformation programme that has seen almost US$200 million invested into the Texas attraction.
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Jobs    News   Products   Magazine   Subscribe
NEWS
Four Merlin rollercoasters temporarily shut down after Alton Towers accident
POSTED 05 Jun 2015 . BY Tom Anstey
Saw – one of Thorpe Park's most popular rides – is among those temporarily closed
Following the incident at Alton Towers, which saw a carriage full of people crash into an empty one on the Smiler, four rollercoasters operated by Merlin Entertainments at parks across the UK have been closed until further notice.

The Smiler incident left four people with “significant lower limb injuries”, one confirmed as a double leg break, after the two carriages on the ride collided earlier this week.

When Alton Towers reopens “within the next few days” the Smiler will remain shut, as will Thorpe Park’s Saw rollercoaster and Chessington World of Adventures’ Dragon’s Fury and Rattlesnake rides. Ride manufacturer Gerstlauer designed both Saw and the Smiler, while Maurer Söhne developed Dragon’s Fury and Rattlesnake.

"Since the accident at Alton Towers Resort on Tuesday afternoon Merlin Entertainments has been engaged in a thorough review and investigation of the events that led up to the incident and of its safety and operating processes. The investigation is ongoing and we are co-operating fully with the Health & Safety Executive," said a statement from Merlin, which owns and operates all three theme parks

"The safety of our visitors is our fundamental priority. We have a strong safety record at Alton Towers and across the Merlin Group. Today we are enhancing our safety standards by issuing an additional set of safety protocols and procedures that will reinforce the safe operation of our multi-car rollercoasters. These are effective immediately.

"Each rollercoaster has its own individual operating process and characteristics. Our central safety management team, together with local park operations, will now work to implement and brief operating staff on these protocols. As a consequence, two rollercoaster rides have been withdrawn from service until the new safety protocols have been applied.

"The Smiler and Saw, a similar ride at Thorpe Park, have been closed since the accident and will stay closed for the foreseeable future. We intend to complete our thorough appraisal of our safety processes at Alton Towers in the near future and plan to re-open the Park to the public in the next few days."

“This has been a terrible experience for everyone involved and one we sincerely regret," added Merlin CEO Nick Varney. "Our thoughts remain with those who were seriously injured and we are doing everything we can to support them through this difficult time. It is an accident that should not have happened, and we are determined that it will never happen again."

RELATED STORIES
Alton Towers to remain shut until cause of accident is determined, says Varney


Merlin Entertainments’ chief executive, Nick Varney, has said Alton Towers will remain closed until the cause of the Smiler accident that left 16 people injured has been determined.
Alton Towers closes for internal investigation after Smiler crash seriously injures four


Four people have been seriously injured in a collision between two carriages on Alton Towers’ Smiler rollercoaster.
Alton Towers forced to close The Smiler after wheels hit riders


Alton Towers' new £18m Smiler rollercoaster was forced to shut down after some of the ride’s wheels fell off and hit four people in the front carriage.
Alton Towers reveals details of new £18m roller coaster


Alton Towers Resort has worked with researchers at New Scientist to ensure its news £18m roller coaster The Smiler delivers park visitors maximum thrills.
MORE NEWS
David Rockwell creates immersive magic destination, The Hand and The Eye
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining and private membership under one roof.
Montana Heritage Center opens with immersive exhibits and US$107 million investment
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines immersive storytelling with cutting-edge audiovisual technology to bring the sta
Universal launches new theme park model with Kids Resort
Universal Destinations and Experiences has launched a new regional theme park model with the opening of Universal Kids Resort in Frisco, Texas.
San Antonio Zoo reports $283 million economic impact as expansion plans progress
San Antonio Zoo has reported a US$283 million economic impact for 2025, following a decade- long transformation programme that has seen almost US$200 million invested into the Texas attraction.
Great Barrier Reef attraction set for AU$180 million reinvention
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Mubadala makes €1 billion bid for Pierre and Vacances
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed €1 billion offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the continental European Center Parcs business.
+ More news   
 
COMPANY PROFILES
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key stakeh [more...]
QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwi [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
instantprint

We’re a Yorkshire-based online printer, founded in 2009 by Adam Carnell and James Kinsella. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
29 Sep - 02 Oct 2026

Synergy - The Retreat Show

Pical Resort, Valamar Collection, Porec, Croatia
+ More diary  
 


ADVERTISE . CONTACT US

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Tel: +44 (0)1462 431385

©Cybertrek 2026

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LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
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