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Electric shocks force temporary closure of Universal's Volcano Bay
POSTED 05 Jun 2019 . BY Andy Knaggs
Guests at Universal Studios' Volcano Bay waterpark in Orlando claim to have been electrocuted at the weekend, according to media reports.

The park has confirmed that there were unspecified "technical issues" which caused an early closure on Sunday 2 June while it worked to resolve the issue. A statement from Universal said that "out of an abundance of caution, a small number of our team members were transported to the hospital, and all were released and fine last night".

The park reopened on Monday, however, guests on social media said that they received electric shocks and that managers at the park did not initially take their complaints seriously.

A report by Fox News quoted Sarah Carlino, who was visiting Volcano Bay with her sisters from Boston, and said that her family were electrocuted while walking around a part of the park. "They did not take the incident seriously," she said. "They should have shut down the park earlier than they did. The ambulance had to be called for my sisters and the staff were rude and were more worried about people knowing what was going on."

Carlino said that eventually an electrician was called, who said the area was "live". After this, the park was closed down while the problem was dealt with. One of the sisters suffered a burn to the foot, she added but was now fine.
Volcano Bay opened in 2017
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NEWS
Electric shocks force temporary closure of Universal's Volcano Bay
POSTED 05 Jun 2019 . BY Andy Knaggs
Guests at Universal Studios' Volcano Bay waterpark in Orlando claim to have been electrocuted at the weekend, according to media reports.

The park has confirmed that there were unspecified "technical issues" which caused an early closure on Sunday 2 June while it worked to resolve the issue. A statement from Universal said that "out of an abundance of caution, a small number of our team members were transported to the hospital, and all were released and fine last night".

The park reopened on Monday, however, guests on social media said that they received electric shocks and that managers at the park did not initially take their complaints seriously.

A report by Fox News quoted Sarah Carlino, who was visiting Volcano Bay with her sisters from Boston, and said that her family were electrocuted while walking around a part of the park. "They did not take the incident seriously," she said. "They should have shut down the park earlier than they did. The ambulance had to be called for my sisters and the staff were rude and were more worried about people knowing what was going on."

Carlino said that eventually an electrician was called, who said the area was "live". After this, the park was closed down while the problem was dealt with. One of the sisters suffered a burn to the foot, she added but was now fine.
Volcano Bay opened in 2017
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COMPANY PROFILE
WhiteWater

WhiteWater was born in 1980 to create places where families unite and make joyful lasting memories [more...]
+ More profiles  
FEATURED SUPPLIER

How can travelling exhibitions adapt for the future?
Emily Cronin, partnerships manager at the Science Museum Group in the UK, shares insights into evolving business models for touring exhibitions in Spokes, Ecsite’s magazine. [more...]
VIDEO GALLERY

Red Raion: Meet the Team - Introduction
Red Raion: Meet the Team - Introduction Find out more...
More videos:
Experience the experience – Polin Waterparks & Pool Systems
Introducing AnimaChat! – Animalive
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+ More videos  

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+ More catalogues  
DIRECTORY
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DIARY

25-27 Jun 2019

BALPPA Summer Conference 2019

The Balmer Lawn Hotel and Carey’s Manor Hotel, New Forest, United Kingdom
04 Jul 2019

National Hotel Marketing Conference

Hilton at St George's Park, Burton-on-Trent, United Kingdom
+ More diary  
 


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